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Bank Teller Video: Training Requirements for Bank Tellers

Bank Teller Video: Training Requirements for Bank Tellers Transcript

Do you enjoy working with the public? If so, becoming a bank teller may be right for you. These professionals perform a variety of banking and accounting functions in financial institutions across the United States. Making up one quarter of all staff in banks, tellers play an important role in the economic life of the nation.

Introduction

Bank tellers perform a variety of duties in financial institutions. Among their primary tasks are greeting members of the public and assisting them with transactions. These functions may include check cashing and withdrawal services. Tellers also accept checking and savings deposits as well as loan payments made to banks. An important aspect of processing these transactions is ensuring patrons have current information on the status and balances of their accounts. While these are the primary responsibilities of bank tellers, their roles at institutions can vary depending upon training and staff assignments. Tellers may, for example, serve as customer representatives who inform patrons about financial services available through an institution. Many have backgrounds that allow them to facilitate specific types of transactions. These areas of expertise may pertain to commercial accounts, foreign currencies and other specialized business areas. Bank tellers also typically issue savings bonds, travelers' checks and other forms of legal tender.

Typical Coursework

Bank tellers are most often not required to have a college degree. Rather, high school graduates are generally hired and trained on the job. Those with basic office and computer abilities, such as word processing and spreadsheet skills, are most often preferred. New tellers learn banking procedures and institution policies from supervisors. This training in large part consists of instruction about the various kinds of financial transactions. It's also necessary for trainees to become familiar with specific software programs utilized by an institution. Close attention to detail, adeptness with numbers and trustworthiness are requirements in banking professions. Bank tellers should also genuinely enjoy interacting with others as customer care can make the difference between retaining patrons and losing them to other institutions.

Higher Learning/Graduate Opportunities

While a degree is most often not required for bank teller positions, many college graduates do elect to pursue this work. Often these people have a bachelor's degree in business, accounting, or liberal arts studies. Those accepting teller positions often do so with the hope of advancing within a given firm. They may wish to achieve a supervisory role or one in which they are involved in administrating more sophisticated financial products. Many professionals also advance their education through accounting and banking courses at postsecondary institutions and financial institutes.

Conclusion

A career as a bank teller can be rewarding for detail-oriented individuals who enjoy working with the public. Once in the field, there are also many opportunities for these banking professionals to acquire new skills and advance within an institution.

Sources

www.bls.gov/oco

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