Workers Compensation Training and Certification Programs

In worker's compensation programs, students learn managerial and business principles, and how to handle and analyze various employee claims processes through traditional coursework.

Essential Information

Workers compensation professionals monitor payment claims processes, like settlement negotiations. Those interested in this career field often enroll in a 4-year Bachelor of Science (B.S.) in Human Resources Management degree program, where they will learn how to assess the validity and accuracy of a claim, identify fraudulent claims, write reports, review benefits and compensation packages, interview claimants and communicate with insurance companies.

  • Program Fields: Human resources
  • Program Length: 4 years

Bachelor of Science in Human Resources Management

In addition to worker's compensation concepts, human resources management curriculum covers employee relations and productivity, legal aspects and executive operations, with discussions in the following:

  • Organizational communication
  • Foundations of human resources
  • Business management and leadership
  • Compensation and benefits management
  • Employee recruitment and assessment

Continuing Education

Most states require workers compensation claims adjusters to be licensed. Stipulations vary by area, but most mandate a combination of formal education and experience. Graduates can further their knowledge with online self-study, training workshops, voluntary certification programs and workers compensation associations. Workshops are typically offered by government agencies and universities and focus on protocol and practices, legal matters and claims assessment. The Insurance Education Agency (IEA) has specialized certification programs for adjusters in California, Arizona and Nevada, to train them in specific state laws, medical terminology, disability management, underwriting and marketing. Professional associations and organizations, like the Association of Workers Compensation Professionals (AWCP) and the Southern Association of Workers Compensation Administrators (SAWCA), provide networking opportunities, continuing education courses and legal resources.

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