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Courtesy toward coworkers is an important component of organizational citizenship behavior....

Question:

Courtesy toward coworkers is an important component of organizational citizenship behavior. Indicate whether the statement is true or false

Organizational citizen behavior:

It includes all the positive voluntary behavior that employees exhibit, which is not stated as part of their contractual duties. The behavior portrays an employee's willingness to perform a task beyond what is required in their job descriptions. The behavior is beneficial to both the organization and the employees since it increases the employees' morale, minimizes stress, and improves social interaction, which leads to improved productivity.

Answer and Explanation:

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True.

Courtesy shows a level of mindfulness and cautiousness when dealing with actions that can affect one's coworkers. Employees are not obliged to...

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Employee Behavior: Definition, Issues & Expectations

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Chapter 12 / Lesson 17
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Employee behavior is how an employee responds to specific circumstances or situations in the workplace. Learn about the definition of employee behavior, influential forces, employer expectations, and employee issues that may arise.


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