Define customer service

Question:

Define customer service

Consumer and Business Dichotomy:

Consumers purchase goods and services. They contribute to the economy and influence business decisions. Without consumers, businesses would not exist. However, this relationship goes beyond what goods or services businesses are offering.

Answer and Explanation:

Customer service refers to a company's interactions with a customer that strives to ensure a customer's satisfaction. The higher a customer's...

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What Is Customer Service? - Definition, Types & Role in Marketing

from Principles of Marketing: Help and Review

Chapter 5 / Lesson 8
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