Discuss how the four sequential elements of sensing, interpreting, evaluating and responding (SIER) combine to create what is referred to as active listening.
Active listening is a process or technique used to guiding, counseling, and managing conflicts by listening, interpreting, understanding, and providing a workable solution to the problem.
Answer and Explanation:
SIER - Sensing, Interpreting, Evaluating, and Responding
The sensing hierarchy is an active listening process that provides the information after the...
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fromChapter 1 / Lesson 4
Have you ever felt that you had been heard but not understood? If so, chances are that the person you were talking with was not actively listening.This lesson defines active listening and provides specific techniques that can be used.