How do societal expectations affect corporations and their initiatives? Give an example of a...

Question:

How do societal expectations affect corporations and their initiatives?

Give an example of a company that had to alter a product or service because of society's concerns about its health, moral, or social impacts.

Customer Service.

Customer is the first prioty of the corporations since if were it not for the customers corporations wouldn't engage in production thus it must produce what the customers want otherwise corporations will collapse due to declined sales. Customer satisfaction has been the main goal of the corporations since their are the core pillars of the corporations .To enhance customer satisfaction,corporations has enhanced this by incorporating compliants desk and customer care desk to ensure that customer needs are met.

Answer and Explanation:

The main objective of a corporation is to satisfy the society through production of different goods and services. When society complains about the...

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What Is Customer Service? - Definition, Types & Role in Marketing

from Principles of Marketing: Help and Review

Chapter 5 / Lesson 8
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