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How has the Internet affected channel power/distribution and customer service?

Question:

How has the Internet affected channel power/distribution and customer service?

Distribution Channels:

A channel of distribution is a route through which producers reach the final consumer from the manufacturer. The intermediaries include wholesalers, retailers, and distributors; the chains of distribution include direct selling, intermediaries, dual selling, and internet selling. A distribution channel creates time and place from the production process to the consumption process hen providing a link between the two.

Answer and Explanation:

In business today, the internet is a vital channel that connects the producers to the final consumer; it has affected the channel power and customer...

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Distribution Channels in Marketing: Definition, Types & Examples

from Introduction to Business: Homework Help Resource

Chapter 16 / Lesson 21
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