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Which of the following customer-service components is likely to be most ethical for Ford when it...

Question:

Which of the following customer-service components is likely to be most ethical for Ford when it purchases original-issue automobile tires (tire put on new Ford cars)?

a. lead time

b. dependability and on-time delivery

c. communication

d. convenience

e. all of the above

Customer Service

Customer service has been an integral part of the business cycle and customer relationship. It helps in providing help for customers who has issues or disputes with the product or service rendered.

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Which of the following customer-service components is likely to be most ethical for Ford when it purchases original-issue automobile tires (tire put...

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