Why customer service is important and how does effective customer service align with customer...

Question:

Why customer service is important and how does effective customer service align with customer expectations?

Economic Servicing:

Customers and businesses are necessary parts of the economic cycle. There's an important relationship between customers and businesses, and customer service is the heart of it all.

Answer and Explanation:

Customer service refers to a company's policies for interactions with and outreach to customers. The goal of any customer service department is to...

See full answer below.

Become a Study.com member to unlock this answer! Create your account

View this answer

Learn more about this topic:

Loading...
What Is Customer Service? - Definition, Types & Role in Marketing

from Principles of Marketing: Help and Review

Chapter 5 / Lesson 8
1.3M

Related to this Question

Explore our homework questions and answers library