Why customer service is important and how does effective customer service align with customer expectations?
Customers and businesses are necessary parts of the economic cycle. There's an important relationship between customers and businesses, and customer service is the heart of it all.
Answer and Explanation:
Customer service refers to a company's policies for interactions with and outreach to customers. The goal of any customer service department is to...
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Learn more about this topic:
from Principles of Marketing: Help and ReviewChapter 5 / Lesson 8