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- Organizational Design and Structure
- Organizing as a Function of Management
- Mechanistic & Organic Organizational Business Structures
- Work Specialization in Organizations
- Authority in Centralized & Decentralized Organizations
- Types of Traditional Organizational Designs
- Types of Contemporary Organizational Designs
- Practice test: Organizing in Business Management
- The Strategic Management Process
- Business Environments & the Four Functions of Management
- The Decision Making Process for Organizations
- Decision Making for Managers
- Quantitative Decision Making Tools
- PERT Analysis & Project Completion
- Bureaucratic Organizations
- Practice test: Strategic Management and Managerial Decision Making
- Productivity, Quality, Profitability and the Role of Managers
- Five Principles of Total Quality Management (TQM)
- Implementing Total Quality Management (TQM) in an Organization
- Deming, Juran & Crosby
- ISO 9000 Certification
- What is Beta Testing?
- Practice test: Production and Quality Assurance
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