Benefits of Customer Relationship Management (CRM)

Course Summary

Grow your business, learn something new or train your employees with our engaging customer relationship management (CRM) corporate training course. Our short video and text lessons explain the benefits of CRM in an easy-to-follow way, while the multiple-choice quizzes can be used to keep tabs on your progress.
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2 chapters in Benefits of Customer Relationship Management (CRM)

Week {{::cp.getGoalWeekForTopic(1, 2)}}
Course Progress Best Score
Lesson 1 - Using CRM to Improve Customer Relations Score: {{cp.lessonAssetIdToProgress[56310].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56310].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Using CRM to Increase Revenue & Competitive Advantage Score: {{cp.lessonAssetIdToProgress[56311].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56311].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How CRM Can Maximize Upselling & Cross-Selling Opportunities Score: {{cp.lessonAssetIdToProgress[56312].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56312].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Using CRM to Improve Marketing & Customer Acquisition Score: {{cp.lessonAssetIdToProgress[56313].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56313].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How CRM Can Improve Internal Communication Score: {{cp.lessonAssetIdToProgress[56314].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56314].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Using CRM to Forecast Sales & Report Production Efforts Score: {{cp.lessonAssetIdToProgress[56315].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56315].bestScoreQuestions}}  Take Quiz Optional

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Benefits of Customer Relationship Management (CRM)
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