- Course type: Self-paced
- Available Lessons: 140
- Average Lesson Length: 8 min
Eligible for Credit: Yes
Earn transferable credit by taking this course for credit.
Watch a preview:chapter 1 / lesson 1Why Communication Matters in the Workplace
Course SummaryBusiness 113: Business Communication has been evaluated and recommended for 3 semester hours and may be transferred to over 2,000 colleges and universities. The course's expert instructors, engaging lessons and self-assessments offer students a quick and convenient way to save time and money on their degrees.
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Course Practice TestCheck your knowledge of this course with a 50-question practice test.
- Comprehensive test covering all topics
- Detailed video explanations for wrong answers
The course objective is to equip you with communication tools and resources for the workplace, from everyday correspondence to special presentations. You will learn successful workplace communication methods in terms of writing, speaking, and more.
Your grade for this course will be calculated out of 300 points. The minimum score required to pass and earn real college credit for this course is 210 points, or an overall course grade of 70%. The table below shows the assignments you must complete and how they'll be incorporated into the overall grade.
|Proctored Final Exam||100|
Quizzes are meant to test your comprehension of each lesson as you progress through the course. Here's a breakdown of how you will be graded on quizzes and how they'll factor into your final score:
- You will have 3 attempts to take each quiz for a score.
- The highest score of your first 3 attempts will be recorded as your score for each quiz.
- When you've completed the course, the highest scores from your first 3 attempts at each quiz will be averaged together and weighed against the total possible points for quizzes. For instance, if your average quiz score is 85%, you'll receive 85 out of 100 possible points for quizzes.
- After your initial 3 attempts, you can take a quiz for practice as many times as you'd like.
- You will need to pass each quiz with a score of at least 80% to earn course progress for the lesson. However, it is not necessary to earn 80% within the first three quiz attempts.
Assignments are intended to assess your application, analysis, and critical thinking skills in relation to the concepts you learn in the course. Three assignments are required for this course. You can access them here.
- All assignment scores will total up to 100 points.
- Your assignment(s) will be graded by a Study.com instructor.
- The instructor will provide a graded rubric for you along with feedback on what you did well and what could be improved.
- If you are unsatisfied with your score, you will be able to revise and resubmit your assignment(s) twice. You are free to resubmit an assignment within two weeks of your most recent exam attempt or at any point if you have an active college accelerator membership.
Proctored Final Exam
The proctored final exam is a cumulative test designed to ensure that you've mastered the material in the course.
- You'll earn points equivalent to the percentage grade you receive on your proctored final. (So if you earn 90% on the final, that's 90 points toward your final grade.)
- If you're unsatisfied with your score on the exam, you'll be eligible to retake the exam after a 3-day waiting period.
- You can only retake the exam twice, so be sure to use your study guide and fully prepare yourself before you take the exam again.
Items Allowed on Study.com Proctored Exam for Business 113:
- Blank scratch paper
- Pen or pencil
Items NOT Allowed on Study.com Proctored Exam for Business 113:
- Office programs, web browsers, or any programs other than Software Secure (including Study.com lessons)
- Textbooks (digital or physical)
- Mobile phones, headphones, speakers, TVs, or radios
- Notebooks or notes
- Any calculators
Upon completion of this course, you will be able to:
- Identify the types of communication common in the workplace
- Communicate appropriately with different social and cultural groups
- Understand the roles of listening, nonverbal communication, and verbal communication in group settings
- Describe how business theories, ethics, and management styles help supervisors communicate effectively with employees
- Plan, develop, and finalize messages appropriate for the workplace
- Use appropriate visuals to enhance and strengthen workplace communication
- Draft proper business reports and proposals that are ready for publication
- Evaluate business presentations using common technological tools
- Write a resume and cover letter customized to fit a particular job opening
There are no prerequisites for this course, but many students choose to complete Business 100: Intro to Business prior to Business Communication.
Business 113 consists of short video lessons that are organized into topical chapters. Each video is approximately 5-10 minutes in length and comes with a quick quiz to help you measure your learning. The course is completely self-paced. Watch lessons on your schedule whenever and wherever you want.
At the end of each chapter, you can complete a chapter test to see if you're ready to move on or have some material to review. Once you've completed the entire course, take the practice test and use the study tools in the course to prepare for the proctored final exam. You may take the proctored final exam whenever you are ready.
How Credit Recommendations Work
This course has been evaluated and recommended by ACE for 3 semester hours and NCCRS for 1 semester hour in the lower division baccalaureate degree category. To apply for transfer credit, follow these steps:
- If you already have a school in mind, check with the registrar to see if the school will grant credit for courses recommended by either ACE or NCCRS.
- Complete Business 113 by watching video lessons and taking short quizzes.
- Take the Business 113 final exam directly on the Study.com site.
- Request a transcript to be sent to the accredited school of your choice!
- Check out this page for more information on Study.com's credit-recommended courses.
|Interpersonal & Group Communication||Study different forms of communication, including nonverbal communication and team and group communication. Define factors that impact communication, and point out ways to effectively manage meetings.|
|Communicating in the Workplace||Understand the importance of communication and the types of communication common to the workplace. Find out about communication in groups and team-based organizations. Determine the explicit and implicit rules of communication, define effective listening habits, and explore the influence of perception on the communication process.|
|Communication and Diversity||Learn to communicate appropriately with different social and cultural groups. Identify different types of cultures, gender-based cultural politics, cultural perceptions, problems with jargon and different languages, ethnocentrism, and prejudice.|
|Communicating in Groups||Explore the different roles of group members and the listening and verbal communication methods for effectively communicating in a group. Distinguish between groups and teams, including types, and examine behavior patterns, and communication strategies. Review business etiquette practices and how to handle ineffective group communication.|
|Leadership in Management||Examine several business theories and how they aid in leading, motivating, and supervising employees effectively.|
|Roles and Responsibilities of the Supervisor||Study managerial skills, business ethics, management levels, and related topics aimed at improving supervisor-employee relations.|
|Communication as a Supervisor||Learn about the communication process and various types of communication, including non-verbal, verbal, grapevine, informal, and formal.|
|Messages in Business Communication||Understand the differences between positive and negative message types, as well as strategies for delivering different messages in the workplace. Consider ethical and legal issues related to business communications.|
|Planning to Communicate in the Workplace||Establish the purpose of your message, examine your audience, learn how to adapt your message and how to choose the appropriate communication channel. Discover different types of research and how to locate it. Find out how to conduct surveys, use research in communications, and draw conclusions from research.|
|Developing Your Message in the Workplace||Get tips on producing written communication, including a discussion on best practices, grammar, structure and tone.|
|Completing Your Message in the Workplace||Learn how to finalize a message for delivery, the importance of feedback, and the use of technology in communication.|
|Using Visuals in Workplace Communication||Find out how to make communication stronger with visuals and identify the appropriate ways to incorporate visual aids.|
|Communicating with Technology in the Workplace||Grasp the etiquette of proper technology use in business communication, explore the pros and cons of different electronic communication channels, and discuss how to use social media productively. Define social networking and how to use it for professional purposes.|
|Business Reports and Proposals||Master the planning processes for drafting and publishing different types of business reports, and learn about the tools available to make these reports.|
|Delivering Presentations in the Workplace||Go through tips about developing presentations, practicing, overcoming anxiety, and handling audience questions. Learn how to develop the skills for creating and delivering business presentations using PowerPoint.|
|Resumes and Cover Letters||Discover the vital components of an effective resume and cover letter and how to customize these documents to fit the job you want.|
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What to Expect For the Exam
This Study.com course has been evaluated and recommended for college credit. Once you've completed this course, you can take the proctored final exam and potentially earn credit. Follow the steps below to take the exam.
Before taking the exam, all of the following requirements must be met:
|A College Accelerator Study.com membership.|
|Completed the entire Business 113: Business Communication course and achieved 100% Course Progress.|
|Not attempted to take this exam within the last three days.|
|Have available proctored exams in this month of membership.|
|Complete the exam readiness quiz.|
Please complete all of the pre-requirements in the Pre-Exam Checklist in order to take the exam.
Exam Process Details
1. Register For Exam
Registering for the exam is simple. First, be sure you meet the system requirements. Next, you'll need to agree to the academic integrity policy. Then just confirm your name and the exam name, and you're ready to go!
2. Download Software Secure
You'll receive an unique access code. Please write this down — you'll need it to take the exam. Then download Software Secure and follow the installation instructions.
3. Take Exam
The exam contains 50 - 100 multiple choice questions. You will have two hours to complete the exam, so don't start until you're sure you can complete the entire thing. And remember to pace yourself!
4. Get Exam Results
We will send you an email with your official exam results within 1 to 2 weeks. If you would like to raise your grade after receiving your exam results, you can retake quizzes with fewer than 3 attempts. You will then need to retake the final exam.
Earning College Credit
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To learn more, visit our Earning Credit Page
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