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Business 203: Introduction to Retail Merchandising

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Course Summary

Business 203: Introduction to Retail Merchandising has been evaluated and recommended for 3 semester hours and may be transferred to over 2,000 colleges and universities. With this self-paced course, you get engaging lessons, expert instructors who make even the most challenging business topics simple, and an excellent resource for getting a head start on your degree.
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11 chapters in Business 203: Introduction to Retail Merchandising

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 11)}}
Ch 1. Introduction to Retail Merchandising {{cp.topicAssetIdToProgress[450017].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Retail Selling? - Techniques & Process Score: {{cp.lessonAssetIdToProgress[17633].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17633].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17633].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17633].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Retail Trade: Definition, Characteristics & Examples Score: {{cp.lessonAssetIdToProgress[304043].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[304043].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[304043].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[304043].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Merchandising Business: Definition & Examples Score: {{cp.lessonAssetIdToProgress[16070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16070].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[16070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16070].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Business Ethics: Corporate Social Responsibility Score: {{cp.lessonAssetIdToProgress[1504].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1504].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1504].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1504].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Social & Economic Impact of Retailing Score: {{cp.lessonAssetIdToProgress[450019].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450019].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450019].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450019].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Global Retail Channels & Distribution Score: {{cp.lessonAssetIdToProgress[450021].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450021].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450021].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450021].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Modern Retail: Evolution & Trends Score: {{cp.lessonAssetIdToProgress[450023].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450023].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450023].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450023].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 11)}}
Ch 2. Types of Retailers & Retail Channels {{cp.topicAssetIdToProgress[450025].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Types of Retailers: Benefits, NAICS Classification & Examples Score: {{cp.lessonAssetIdToProgress[450027].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450027].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450027].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450027].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Food Retailers & Current Industry Shifts Score: {{cp.lessonAssetIdToProgress[450029].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450029].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450029].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450029].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - General Merchandise Retailers: Definition, Types & Examples Score: {{cp.lessonAssetIdToProgress[450031].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450031].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450031].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450031].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Services Retailing: Definition & Difference from Merchandise Retailers Score: {{cp.lessonAssetIdToProgress[450033].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450033].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450033].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450033].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Chain Store: Definition & Overview Score: {{cp.lessonAssetIdToProgress[9559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9559].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9559].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Independent Retailer: Definition & Overview Score: {{cp.lessonAssetIdToProgress[9538].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9538].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9538].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9538].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What Is Franchising? - Definition & Explanation Score: {{cp.lessonAssetIdToProgress[6639].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6639].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6639].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6639].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Non-Store Retailing: Types, Trends & Examples Score: {{cp.lessonAssetIdToProgress[14293].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14293].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14293].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14293].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - e-commerce & m-commerce: Buying & Selling on the Web & Mobile Devices Score: {{cp.lessonAssetIdToProgress[1755].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1755].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1755].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1755].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Blended Retailing: Definition, Examples & Consumer Expectations Score: {{cp.lessonAssetIdToProgress[450035].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450035].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450035].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450035].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Multichannel Retailing: Definition, Benefits & Challenges Score: {{cp.lessonAssetIdToProgress[73624].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[73624].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[73624].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[73624].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Retail Channels: Definition, Types & Examples Score: {{cp.lessonAssetIdToProgress[450037].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450037].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450037].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450037].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 11)}}
Ch 3. Retail Operations {{cp.topicAssetIdToProgress[450039].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Retail Organizational Structure: Management, Personnel & Training Score: {{cp.lessonAssetIdToProgress[193735].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[193735].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[193735].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[193735].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Introduction to Decision Making for Retail Management Score: {{cp.lessonAssetIdToProgress[450041].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450041].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450041].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450041].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Retail Process, Operation Awareness & Retail Management Components Score: {{cp.lessonAssetIdToProgress[450043].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450043].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450043].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450043].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Managerial Skills: How Good Managers Promote Productivity Score: {{cp.lessonAssetIdToProgress[2032].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2032].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2032].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2032].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Merchandise Management in Retail: Definition, Components & Categories Score: {{cp.lessonAssetIdToProgress[450045].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450045].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450045].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450045].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Internal & External Stakeholders: Definition & Examples Score: {{cp.lessonAssetIdToProgress[303079].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[303079].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[303079].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[303079].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Human Resource Management: Hiring and Staffing Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Methods for Training Employees: Mentoring, On-The-Job & Job Rotation Score: {{cp.lessonAssetIdToProgress[3180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3180].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3180].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - What Is Financial Reporting? - Purpose, Statement Examples & Analysis Score: {{cp.lessonAssetIdToProgress[7553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7553].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7553].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - What Is Profitability? - Definition & Analysis Score: {{cp.lessonAssetIdToProgress[9547].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9547].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9547].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9547].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Short-Term, Long-Term & Immediate Sales Forecasting Score: {{cp.lessonAssetIdToProgress[63754].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[63754].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[63754].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[63754].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Sales Strategies for Retail Score: {{cp.lessonAssetIdToProgress[166313].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[166313].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[166313].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[166313].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Creating Additional Revenue Through Upselling Score: {{cp.lessonAssetIdToProgress[393827].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393827].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393827].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393827].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 11)}}
Ch 4. Retail Location Selection {{cp.topicAssetIdToProgress[450047].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Planned vs Unplanned Retail Areas: Types & Factors Score: {{cp.lessonAssetIdToProgress[450049].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450049].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450049].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450049].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Choosing a Retail Location: Types & Considerations Score: {{cp.lessonAssetIdToProgress[450051].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450051].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450051].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450051].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Legal Considerations for Retail Location: Types & Examples Score: {{cp.lessonAssetIdToProgress[450053].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450053].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450053].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450053].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Identifying & Evaluating a Retail Location Area: Types & Examples Score: {{cp.lessonAssetIdToProgress[450055].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450055].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450055].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450055].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Identifying & Evaluating a Specific Retail Site: Factors & Characteristics Score: {{cp.lessonAssetIdToProgress[450057].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450057].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450057].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450057].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Retail Trade Areas: Definition & Factors Score: {{cp.lessonAssetIdToProgress[450059].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450059].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450059].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450059].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Estimating Potential Retail Site Sales: Approaches & Examples Score: {{cp.lessonAssetIdToProgress[450061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450061].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450061].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Retail Site Lease: Definition, Types & Factors Score: {{cp.lessonAssetIdToProgress[450063].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450063].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450063].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450063].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 11)}}
Ch 5. Retail Design & Presentation {{cp.topicAssetIdToProgress[450065].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Retail Store Design: Benefits & Objectives Score: {{cp.lessonAssetIdToProgress[450067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450067].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450067].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Retail Store Layouts: Types & Benefits Score: {{cp.lessonAssetIdToProgress[450069].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450069].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450069].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450069].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Generating Customer Interest Using Feature Areas in Stores Score: {{cp.lessonAssetIdToProgress[450071].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450071].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450071].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450071].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Retail Signage: Types & Purpose Score: {{cp.lessonAssetIdToProgress[450073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450073].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450073].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Retail Space Management: Types of Merchandise & Other Deciding Factors Score: {{cp.lessonAssetIdToProgress[450075].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450075].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450075].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450075].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Visual Merchandising in Retail: Definition & Techniques Score: {{cp.lessonAssetIdToProgress[450077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450077].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Why is Visual Merchandising Important in Retail? Score: {{cp.lessonAssetIdToProgress[381349].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[381349].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[381349].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[381349].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Creating an Appealing Retail Atmosphere: Color, Music & Scent Score: {{cp.lessonAssetIdToProgress[450079].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450079].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450079].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450079].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Large Retail Store: Setup, Layout & Examples Score: {{cp.lessonAssetIdToProgress[193739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[193739].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[193739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[193739].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 11)}}
Ch 6. Retail Merchandise Planning Process {{cp.topicAssetIdToProgress[450081].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Merchandise Planning? - Definition & Process Score: {{cp.lessonAssetIdToProgress[81759].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[81759].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[81759].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[81759].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Evaluating Retail Performance: ROA & GMROI Score: {{cp.lessonAssetIdToProgress[450083].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450083].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450083].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450083].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Retail Assortment Plan: Definition & Considerations Score: {{cp.lessonAssetIdToProgress[450085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450085].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450085].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Supply Chain Management: Elements & Goals Score: {{cp.lessonAssetIdToProgress[40364].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40364].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40364].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40364].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Vendor Analysis: Definition & Process Score: {{cp.lessonAssetIdToProgress[17620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17620].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17620].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is Inventory? - Definition & Example Score: {{cp.lessonAssetIdToProgress[9527].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9527].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9527].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9527].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Items that Make Up Merchandise Inventory Score: {{cp.lessonAssetIdToProgress[23184].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23184].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[23184].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23184].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What Is Inventory Management? - Demand vs. Cost Score: {{cp.lessonAssetIdToProgress[40392].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40392].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40392].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40392].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Inventory Control Systems: Types & Purpose Score: {{cp.lessonAssetIdToProgress[40393].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40393].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40393].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40393].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(6, 11)}}
Ch 7. Buying Merchandise for Retail {{cp.topicAssetIdToProgress[450087].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Retail Brand Alternatives: Types & Comparison Score: {{cp.lessonAssetIdToProgress[450089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450089].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450089].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Purchasing National Brand Merchandise: Definition & Process Score: {{cp.lessonAssetIdToProgress[450091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450091].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450091].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Private-Label Merchandise: Development & Sourcing Score: {{cp.lessonAssetIdToProgress[450093].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450093].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450093].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450093].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Vendor-Managed Inventory: Benefits & Drawbacks Score: {{cp.lessonAssetIdToProgress[40384].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40384].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40384].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40384].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Retail Vendor Negotiations & Common Buyers Considerations Score: {{cp.lessonAssetIdToProgress[450095].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450095].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450095].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450095].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Strategic Retail/Vendor Relationships: Definition & Development Process Score: {{cp.lessonAssetIdToProgress[450097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450097].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450097].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Considerations for Sourcing Merchandise: Legal & Ethical Score: {{cp.lessonAssetIdToProgress[450099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450099].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450099].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 11)}}
Ch 8. Retail Pricing Strategies {{cp.topicAssetIdToProgress[450101].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Retail Math? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[149394].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[149394].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[149394].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[149394].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Inventory Cost: Definition, Methods & Types Score: {{cp.lessonAssetIdToProgress[23185].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23185].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[23185].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23185].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Pricing Decisions: Profit-Oriented, Sales & Status Quo Score: {{cp.lessonAssetIdToProgress[1583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1583].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1583].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Pricing Strategy and Consumer Perception Score: {{cp.lessonAssetIdToProgress[1585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1585].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1585].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Pricing Cost: What Motivates Mark-up and Break-Even Pricing Score: {{cp.lessonAssetIdToProgress[1587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1587].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1587].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Price Selection: How Businesses Select the Correct Price for Products Score: {{cp.lessonAssetIdToProgress[1588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1588].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1588].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How Prices Can Be Adjusted in Response to Environmental Factors Score: {{cp.lessonAssetIdToProgress[1589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1589].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1589].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Economic Factors of Pricing and Pricing Strategy Score: {{cp.lessonAssetIdToProgress[1590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1590].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1590].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 11)}}
Ch 9. Marketing & Communication in Retail {{cp.topicAssetIdToProgress[450103].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Introduction to Marketing: Definition and Applications Score: {{cp.lessonAssetIdToProgress[1500].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1500].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1500].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1500].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Marketing Research: Definition, Purpose and Role in Marketing Strategy Score: {{cp.lessonAssetIdToProgress[1537].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1537].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1537].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1537].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Marketing Mix: Product, Place, Price & Promotion Score: {{cp.lessonAssetIdToProgress[1513].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1513].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1513].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1513].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Internet and Global Marketing: Ecommerce on an International Scale Score: {{cp.lessonAssetIdToProgress[1523].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1523].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1523].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1523].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Brand Awareness: Definition, Strategy, Metrics & Measurement Score: {{cp.lessonAssetIdToProgress[17630].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17630].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17630].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17630].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is Brand Equity? - Definition, Components & Measurement Score: {{cp.lessonAssetIdToProgress[9543].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9543].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9543].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9543].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Branding and Brand Equity in Business Marketing Score: {{cp.lessonAssetIdToProgress[1547].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1547].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1547].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1547].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Integrated Marketing Communication and the Marketing Plan Score: {{cp.lessonAssetIdToProgress[1569].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1569].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1569].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1569].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Customer Communication Strategies in Retail: Message Delivery & Communication Components Score: {{cp.lessonAssetIdToProgress[450105].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450105].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450105].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450105].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Creating a Customer Communication Plan in Retail: Steps & Objectives Score: {{cp.lessonAssetIdToProgress[450107].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450107].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[450107].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[450107].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(9, 11)}}
Ch 10. Retail Buyer Behaviors {{cp.topicAssetIdToProgress[450109].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Understanding the Consumer Decision-Making Process: A Marketing Must Score: {{cp.lessonAssetIdToProgress[1529].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1529].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1529].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1529].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Identifying & Selling to Different Customer Types Score: {{cp.lessonAssetIdToProgress[393805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393805].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393805].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Getting to Know Your New Customer Score: {{cp.lessonAssetIdToProgress[57804].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57804].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57804].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57804].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Using Surveys to Anticipate Customer Needs Score: {{cp.lessonAssetIdToProgress[57805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57805].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57805].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What is Customer Experience Management? Score: {{cp.lessonAssetIdToProgress[157157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[157157].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[157157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[157157].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Questioning Techniques to Identify Buyers' Needs & Motivations Score: {{cp.lessonAssetIdToProgress[393807].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393807].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393807].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393807].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Techniques for Assisting Customers in the Selling Process Score: {{cp.lessonAssetIdToProgress[50042].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[50042].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[50042].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[50042].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Sales Resistance: Definition & Example Score: {{cp.lessonAssetIdToProgress[393823].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393823].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393823].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393823].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - What is Customer Loyalty? - Definition & Retention Score: {{cp.lessonAssetIdToProgress[157227].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[157227].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[157227].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[157227].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Customer Relationship Management: Using CRM to Focus on Customers Score: {{cp.lessonAssetIdToProgress[1773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1773].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1773].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(10, 11)}}
Ch 11. Customer Service in Retail {{cp.topicAssetIdToProgress[450111].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Total Customer Experience? - Definition & Model Score: {{cp.lessonAssetIdToProgress[6938].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6938].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6938].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6938].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Customer Loyalty Program: Definition, Purpose & Example Score: {{cp.lessonAssetIdToProgress[65124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65124].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65124].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Building Customer Loyalty With Good Customer Service Score: {{cp.lessonAssetIdToProgress[58059].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58059].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58059].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58059].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Importance of Knowing Your Products & Services Score: {{cp.lessonAssetIdToProgress[59825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[59825].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[59825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[59825].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Techniques for Resolving Customer Complaints Score: {{cp.lessonAssetIdToProgress[65150].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65150].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65150].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65150].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Serving Diverse & Multicultural Customers Score: {{cp.lessonAssetIdToProgress[314955].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[314955].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[314955].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[314955].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Importance of Effective Communication in Customer Service Score: {{cp.lessonAssetIdToProgress[314951].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[314951].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[314951].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[314951].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Face-to-Face Customer Service Skills Score: {{cp.lessonAssetIdToProgress[57880].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57880].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57880].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57880].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Common Barriers to Effective Customer Service Score: {{cp.lessonAssetIdToProgress[314953].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[314953].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[314953].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[314953].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Coaching Customer Service Skills: Role of the Team Leader Score: {{cp.lessonAssetIdToProgress[65298].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65298].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65298].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65298].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - How to Recruit & Hire Customer Service Personnel Score: {{cp.lessonAssetIdToProgress[65306].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65306].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65306].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65306].bestScoreQuestions}}  Take Quiz Optional
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