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Business 301: Change Management

Course Summary

Business 301 is a comprehensive, self-paced and convenient online course that lays out the foundations of organizational change. Complete this course to enhance your professional knowledge, catch up in a business class or study for upcoming exams.
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9 chapters in Business 301: Change Management

Week {{::cp.getGoalWeekForTopic(0, 9)}}
Ch 1. Introduction to Change Management {{cp.topicAssetIdToProgress[498549].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Organizational Change? - Theory & Example Score: {{cp.lessonAssetIdToProgress[7226].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7226].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7226].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7226].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Internal Organizational Change: Structural, Strategic, People, and Process Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Managing the Effects of Global Change on Organizations Score: {{cp.lessonAssetIdToProgress[430441].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430441].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[430441].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430441].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Creativity, Innovation, and Change and the Knowledge Economy Score: {{cp.lessonAssetIdToProgress[2172].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2172].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2172].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2172].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Forces for Stability vs. Forces for Change in an Organization Score: {{cp.lessonAssetIdToProgress[498551].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498551].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[498551].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498551].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Organizational Culture and Change Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Planned Change Process Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Managing Different Types of Organizational Change Score: {{cp.lessonAssetIdToProgress[377553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377553].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[377553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377553].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 9)}}
Ch 2. Organizational Change Factors {{cp.topicAssetIdToProgress[498553].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Factors that Cause Change in Organizations: Planned and Unplanned Score: {{cp.lessonAssetIdToProgress[10291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10291].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10291].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How Internal and External Factors Drive Organizational Change Score: {{cp.lessonAssetIdToProgress[2467].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2467].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2467].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2467].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How the Economic and Legal Environment Affects Business Score: {{cp.lessonAssetIdToProgress[13952].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13952].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[13952].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13952].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How The Technological Environment Affects Business: Examples & Effects Score: {{cp.lessonAssetIdToProgress[13953].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13953].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[13953].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13953].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How The Competitive Environment Affects Business: Examples & Importance Score: {{cp.lessonAssetIdToProgress[13954].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13954].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[13954].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13954].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How The Social Environment Affects Business: Examples & Impact Score: {{cp.lessonAssetIdToProgress[13955].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13955].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[13955].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13955].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How The Global Business Environment Affects Business: Explanation & Examples Score: {{cp.lessonAssetIdToProgress[13956].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13956].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[13956].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13956].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 9)}}
Ch 3. Identifying the Need for Organizational Change {{cp.topicAssetIdToProgress[498555].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is an Organizational Analysis? - Definition, Format & Examples Score: {{cp.lessonAssetIdToProgress[287655].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[287655].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[287655].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[287655].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Planning Process for Change Analysis: Steps & Types Score: {{cp.lessonAssetIdToProgress[430411].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430411].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[430411].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430411].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is a SWOT Analysis? Score: {{cp.lessonAssetIdToProgress[2061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2061].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2061].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - External Opportunities & Threats in SWOT Analysis: Examples & Definition Score: {{cp.lessonAssetIdToProgress[5269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5269].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Internal Strengths & Weaknesses in SWOT Analysis: Definition & Examples Score: {{cp.lessonAssetIdToProgress[5270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5270].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5270].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is Action Research? - Executing Organizational Change Score: {{cp.lessonAssetIdToProgress[10293].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10293].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10293].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10293].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Gap Analysis: Definition & Tools Score: {{cp.lessonAssetIdToProgress[142216].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142216].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142216].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142216].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 9)}}
Ch 4. Managerial & Organizational Change Models {{cp.topicAssetIdToProgress[498557].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Impact of Management Styles on Strategy Implementation Score: {{cp.lessonAssetIdToProgress[377559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377559].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[377559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377559].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Five Roles of Change Leaders Score: {{cp.lessonAssetIdToProgress[481503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481503].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[481503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481503].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Change Agent: Definition & Role Score: {{cp.lessonAssetIdToProgress[7241].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7241].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7241].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7241].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Role of the Leader During Organizational Change Score: {{cp.lessonAssetIdToProgress[377555].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377555].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[377555].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377555].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Kurt Lewin's Force-Field Analysis Change Model Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Kotter's 8-Step Change Model of Management Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Applying Kotter's 8-Step Change Model Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - McKinsey 7-S Framework: Definition & Overview Score: {{cp.lessonAssetIdToProgress[498559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498559].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[498559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498559].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - The Prosci ADKAR Model of Change: Definition & Process Score: {{cp.lessonAssetIdToProgress[498561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498561].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[498561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498561].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Theory E & Theory O of Corporate Change Score: {{cp.lessonAssetIdToProgress[377557].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377557].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[377557].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377557].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 9)}}
Ch 5. Organizational Change Planning {{cp.topicAssetIdToProgress[498565].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Informational and Analytical Reports: Definition and Uses Score: {{cp.lessonAssetIdToProgress[22091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22091].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22091].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Qualitative Analysis Business Decisions Score: {{cp.lessonAssetIdToProgress[142206].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142206].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142206].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142206].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Quantitative Analysis for Business Decisions Score: {{cp.lessonAssetIdToProgress[142205].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142205].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142205].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142205].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Requests for Change in an Organization: Best Practices & Process Score: {{cp.lessonAssetIdToProgress[498567].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498567].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[498567].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498567].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Company Mission Statements: Definition & Examples Score: {{cp.lessonAssetIdToProgress[2062].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2062].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2062].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2062].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Organizational Controls: Feedforward, Concurrent & Feedback Score: {{cp.lessonAssetIdToProgress[2131].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2131].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2131].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2131].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 9)}}
Ch 6. Implementing Change in Organizations {{cp.topicAssetIdToProgress[498577].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Appreciative Inquiry? - Definition & Process Score: {{cp.lessonAssetIdToProgress[57938].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57938].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57938].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57938].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Positive Organizational Scholarship? - Definition and Examples Score: {{cp.lessonAssetIdToProgress[9746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9746].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9746].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Sensemaking in Business: Definition, Process & Properties Score: {{cp.lessonAssetIdToProgress[498579].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498579].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[498579].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498579].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Contingency Approach of Management: Definition & Example Score: {{cp.lessonAssetIdToProgress[6914].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6914].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6914].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6914].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What is Change Leadership? - Significance & Types Score: {{cp.lessonAssetIdToProgress[481497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481497].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[481497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481497].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(6, 9)}}
Ch 7. The Communication Process in Change Management {{cp.topicAssetIdToProgress[498583].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Strategic Communication Imperative in Organizations Score: {{cp.lessonAssetIdToProgress[78565].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78565].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78565].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78565].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Choosing Your Channel of Communication: Oral, Written, Visual & Electronic Score: {{cp.lessonAssetIdToProgress[21113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21113].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21113].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Managerial Communication Score: {{cp.lessonAssetIdToProgress[2123].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2123].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2123].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2123].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Barriers to Effective Communication: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Strategies for Improving Organizational Communication Score: {{cp.lessonAssetIdToProgress[430427].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430427].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[430427].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430427].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 9)}}
Ch 8. Overcoming Resistance to Organizational Change {{cp.topicAssetIdToProgress[498599].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Employee Behavior & Attitudes During Organizational Change Score: {{cp.lessonAssetIdToProgress[10295].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10295].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10295].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10295].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Assessing Employee Attitudes & Behaviors During Change Score: {{cp.lessonAssetIdToProgress[498601].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498601].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[498601].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498601].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Workplace Change Curve: Definition & Process Score: {{cp.lessonAssetIdToProgress[491341].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[491341].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[491341].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[491341].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Overcoming Barriers to Change in Organizations Score: {{cp.lessonAssetIdToProgress[10292].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10292].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10292].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10292].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Activities for Preparing Employees for Transition Score: {{cp.lessonAssetIdToProgress[498605].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498605].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[498605].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[498605].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards Score: {{cp.lessonAssetIdToProgress[2118].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2118].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2118].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2118].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Kotter & Schlesinger: Resistance to Change Score: {{cp.lessonAssetIdToProgress[72269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72269].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Strategies for Overcoming Barriers to Organizational Change Score: {{cp.lessonAssetIdToProgress[430437].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430437].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[430437].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430437].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Maintaining Motivation & Morale During Organizational Change Score: {{cp.lessonAssetIdToProgress[480945].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[480945].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[480945].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[480945].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 9)}}
Ch 9. Collective Learning & Knowledge Transfer in Organizations {{cp.topicAssetIdToProgress[498619].percentComplete}}% complete

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Business 301: Change Management
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