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Business 307: Leadership & Organizational Behavior

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Course Summary

Business 307: Leadership & Organizational Behavior has been evaluated and recommended for 3 semester hours and may be transferred to over 2,000 colleges and universities. The course is taught by expert instructors who simplify important leadership topics. Finishing this course can help you pass out of business courses and save money on a degree.
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21 chapters in Business 307: Leadership & Organizational Behavior

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 21)}}
Ch 1. Overview of Organizational Behavior {{cp.topicAssetIdToProgress[78532].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Organizational Behavior? - Definition and History of the Field Score: {{cp.lessonAssetIdToProgress[9739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9739].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9739].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Contingency Theory: Definition and Significance to Organizational Behavior Score: {{cp.lessonAssetIdToProgress[9743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9743].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9743].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - External Effects on Organizational Behavior Score: {{cp.lessonAssetIdToProgress[57954].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57954].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57954].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57954].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Why Organizational Behavior Needs to Be Managed Score: {{cp.lessonAssetIdToProgress[58065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58065].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58065].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Business Case Study: Organizational Behavior at Hyundai Score: {{cp.lessonAssetIdToProgress[78534].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78534].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78534].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78534].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Business Case Study: Pixar's Organizational Behavior Score: {{cp.lessonAssetIdToProgress[78535].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78535].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78535].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78535].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 21)}}
Ch 2. Leadership in Organizations {{cp.topicAssetIdToProgress[78536].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Leadership: Leaders & Their Role in Organizations Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Five Dimensions of Trustworthy Leadership Score: {{cp.lessonAssetIdToProgress[78537].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78537].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78537].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78537].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How Framing Influences Leadership Effectiveness Score: {{cp.lessonAssetIdToProgress[78538].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78538].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78538].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78538].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Leading as a Function of Management Score: {{cp.lessonAssetIdToProgress[2090].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2090].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2090].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2090].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Positional Power: Legitimate, Coercive & Reward Power Score: {{cp.lessonAssetIdToProgress[2102].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2102].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2102].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2102].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Personal Power: Referent and Expert Power Score: {{cp.lessonAssetIdToProgress[2463].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2463].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2463].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2463].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Seven Influence Tactics Used in Organizational Behavior Score: {{cp.lessonAssetIdToProgress[10187].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10187].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10187].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10187].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What Is Management by Objective? - Defining the MBO Process Score: {{cp.lessonAssetIdToProgress[10192].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10192].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10192].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10192].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Leadership in the McDonald's Organization Score: {{cp.lessonAssetIdToProgress[78539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78539].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78539].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 21)}}
Ch 3. Management Process & Strategy {{cp.topicAssetIdToProgress[78548].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Strategic Management Process Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Four Functions of Management: Planning, Organizing, Leading & Controlling Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Planning: Strategic, Tactical, Operational & Contingency Planning Score: {{cp.lessonAssetIdToProgress[2060].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2060].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2060].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2060].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Setting Business Department Goals Score: {{cp.lessonAssetIdToProgress[14583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14583].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14583].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Productivity, Quality, Profitability and the Role of Managers Score: {{cp.lessonAssetIdToProgress[2155].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2155].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2155].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2155].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Operations Management: Focusing on Production Efficiency & Customer Satisfaction Score: {{cp.lessonAssetIdToProgress[2053].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2053].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2053].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2053].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Reviewing Goal Achievement: Comparing Results to Set Goals Score: {{cp.lessonAssetIdToProgress[14585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14585].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14585].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Business Case Study: Apple's Management Style Score: {{cp.lessonAssetIdToProgress[78549].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78549].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78549].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78549].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Business Case Study: Management at Coca-Cola Score: {{cp.lessonAssetIdToProgress[78550].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78550].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78550].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78550].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 21)}}
Ch 4. Diversity & Social Issues in Leadership {{cp.topicAssetIdToProgress[78551].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Managing a Diverse Workforce in Contemporary Organizations Score: {{cp.lessonAssetIdToProgress[2167].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2167].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2167].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2167].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Cultural Diversity in the Workplace: Definition, Trends & Examples Score: {{cp.lessonAssetIdToProgress[7625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7625].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7625].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Gender Diversity in the Workplace: Definition, Trends & Examples Score: {{cp.lessonAssetIdToProgress[7626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7626].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7626].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Age Diversity in the Workplace: Definition, Trends & Examples Score: {{cp.lessonAssetIdToProgress[7627].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7627].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7627].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7627].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Sexual Orientation Diversity in the Workplace Score: {{cp.lessonAssetIdToProgress[78552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78552].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78552].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Ability and Disability Diversity in the Workplace: Definition, Trends & Examples Score: {{cp.lessonAssetIdToProgress[7628].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7628].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7628].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7628].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Benefits of Diversity Training in Globalized Business Score: {{cp.lessonAssetIdToProgress[14592].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14592].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14592].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14592].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Business Case Study: Diversity at Hewlett-Packard Score: {{cp.lessonAssetIdToProgress[78553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78553].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78553].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Business Case Study: Diversity in Cox Media Group Score: {{cp.lessonAssetIdToProgress[78554].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78554].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78554].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78554].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 21)}}
Ch 5. Personality in Organizations {{cp.topicAssetIdToProgress[78557].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Big Five Personality Traits & Workplace Behavior Score: {{cp.lessonAssetIdToProgress[6169].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6169].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6169].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6169].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Personality-Job Fit Theory: Using Traits to Predict Workplace Behavior Score: {{cp.lessonAssetIdToProgress[6168].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6168].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6168].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6168].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Myers-Briggs Type Indicator (MBTI) Personality Framework: Strengths & Weaknesses Score: {{cp.lessonAssetIdToProgress[6170].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6170].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6170].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6170].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Machiavellianism in Organizations: Justifying the Means by the Ends Score: {{cp.lessonAssetIdToProgress[2107].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2107].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2107].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2107].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Narcissism in Organizations: Definition, Characteristics & Effects on the Workplace Score: {{cp.lessonAssetIdToProgress[6172].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6172].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6172].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6172].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Risk Takers in Business: Description & Effects on Organizational Behavior Score: {{cp.lessonAssetIdToProgress[6173].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6173].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6173].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6173].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Type A and Type B Personalities in Organizations: Definition & Characteristics Score: {{cp.lessonAssetIdToProgress[6174].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6174].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6174].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6174].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 21)}}
Ch 6. Attitudes & Values in Organizations {{cp.topicAssetIdToProgress[78559].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components Score: {{cp.lessonAssetIdToProgress[6988].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6988].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6988].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6988].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Major Job Attitudes: Satisfaction, Commitment, Engagement & More Score: {{cp.lessonAssetIdToProgress[6993].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6993].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6993].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6993].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is Job Satisfaction: Definition, Causes and Factors Score: {{cp.lessonAssetIdToProgress[6994].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6994].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6994].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6994].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Job Dissatisfaction: Causes, Reasons and Employee Responses Score: {{cp.lessonAssetIdToProgress[6995].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6995].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6995].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6995].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Deviant Workplace Behavior: Negative Effects on an Organization Score: {{cp.lessonAssetIdToProgress[6996].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6996].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6996].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6996].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Organizational Citizenship Behavior in the Workplace: Definition and Examples Score: {{cp.lessonAssetIdToProgress[6998].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6998].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6998].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6998].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Organizational Identification: Definition and Relevance to Organizational Behavior Score: {{cp.lessonAssetIdToProgress[6999].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6999].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6999].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6999].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(6, 21)}}
Ch 7. Perception & Attribution in Organizations {{cp.topicAssetIdToProgress[78560].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Factors that Influence Perception in the Workplace Score: {{cp.lessonAssetIdToProgress[10074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10074].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10074].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Impression Management in Organizations: Definition, Techniques & Examples Score: {{cp.lessonAssetIdToProgress[7447].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7447].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7447].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7447].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Theory of Attribution In Organizational Behavior: Definition and Three Determinants Score: {{cp.lessonAssetIdToProgress[10076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10076].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10076].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Attributional Bias in the Workplace: Self-Serving Bias and Fundamental Attribution Error Score: {{cp.lessonAssetIdToProgress[10077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10077].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Cultural Perceptions of Time in Organizations: Monochronic and Polychronic Time Score: {{cp.lessonAssetIdToProgress[10078].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10078].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10078].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10078].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Cultural Perceptions of Power in Organizations: Low and High Power Distance Score: {{cp.lessonAssetIdToProgress[10079].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10079].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10079].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10079].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Cultural Perceptions of Communication in Organizations: Low Context and High Context Score: {{cp.lessonAssetIdToProgress[10080].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10080].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10080].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10080].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 21)}}
Ch 8. Employee Morale & Motivation {{cp.topicAssetIdToProgress[78561].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Motivating Employees in the Workplace: Methods & Importance Score: {{cp.lessonAssetIdToProgress[7445].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7445].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7445].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7445].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards Score: {{cp.lessonAssetIdToProgress[2118].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2118].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2118].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2118].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Empower Employees & Improve Employee Performance Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Employee Involvement Programs: Impacts to Organizational Behavior Score: {{cp.lessonAssetIdToProgress[10175].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10175].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10175].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10175].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Business Case Study: Motivation & Organizational Behavior at Marriott Score: {{cp.lessonAssetIdToProgress[78562].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78562].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78562].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78562].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 21)}}
Ch 9. Motivation Theory {{cp.topicAssetIdToProgress[78563].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Hawthorne Effect: The Study of Employee Productivity Score: {{cp.lessonAssetIdToProgress[2048].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2048].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2048].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2048].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs Score: {{cp.lessonAssetIdToProgress[2049].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2049].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2049].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2049].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Theory X & Theory Y: Two Types of Managers Score: {{cp.lessonAssetIdToProgress[2050].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2050].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2050].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2050].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Motivation Theory: Needs-Based & Behavior-Based Score: {{cp.lessonAssetIdToProgress[2109].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2109].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2109].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2109].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Herzberg's Two-Factor Theory: Hygiene Factors & Motivation Score: {{cp.lessonAssetIdToProgress[2111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2111].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2111].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Alderfer's ERG Theory & Employee Motivation in the Workplace Score: {{cp.lessonAssetIdToProgress[2112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2112].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2112].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Acquired Needs Theory: Need for Achievement, Power & Affiliation Score: {{cp.lessonAssetIdToProgress[2113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2113].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2113].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Equity Theory of Motivation in Management: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7514].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7514].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7514].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7514].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Vroom's Expectancy Theory of Employee Motivation Score: {{cp.lessonAssetIdToProgress[2115].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2115].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2115].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2115].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees Score: {{cp.lessonAssetIdToProgress[2116].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2116].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2116].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2116].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Locke's Goal-Setting Theory: Using Goals to Advance Motivation Score: {{cp.lessonAssetIdToProgress[2117].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2117].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2117].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2117].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Self-determination & Cognitive Evaluation Theories: Employee Motivation Score: {{cp.lessonAssetIdToProgress[10174].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10174].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10174].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10174].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(9, 21)}}
Ch 10. Types of Workplace Communication {{cp.topicAssetIdToProgress[78564].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Strategic Communication Imperative in Organizations Score: {{cp.lessonAssetIdToProgress[78565].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78565].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78565].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78565].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Cross-Cultural Communication: Definition, Strategies & Examples Score: {{cp.lessonAssetIdToProgress[7764].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7764].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7764].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7764].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Workplace Communication: Importance, Strategies & Examples Score: {{cp.lessonAssetIdToProgress[7495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7495].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7495].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Barriers to Effective Communication: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Business Case Study: Organizational Communication at FedEx Score: {{cp.lessonAssetIdToProgress[78566].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78566].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78566].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78566].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Business Case Study: Communication at Dell Score: {{cp.lessonAssetIdToProgress[78567].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78567].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78567].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78567].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Required Assignments Reminder
Week {{::cp.getGoalWeekForTopic(10, 21)}}
Ch 11. Work Teams & Group Behavior {{cp.topicAssetIdToProgress[78568].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Groups in Organizations: Formation & Types Score: {{cp.lessonAssetIdToProgress[7451].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7451].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7451].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7451].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Qualities of Group Members: Knowledge, Skills & Abilities Score: {{cp.lessonAssetIdToProgress[7581].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7581].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7581].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7581].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Roles of Group Members: Perceptions, Expectations & Conflict Score: {{cp.lessonAssetIdToProgress[7582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7582].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7582].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Influences on Group Behavior in the Workplace Score: {{cp.lessonAssetIdToProgress[57953].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57953].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57953].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57953].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How Size Affects Group Performance Score: {{cp.lessonAssetIdToProgress[7585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7585].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7585].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Work Teams: Functional, Cross-Functional & Self-Directed Score: {{cp.lessonAssetIdToProgress[2081].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2081].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2081].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2081].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Characteristics of Effective Teams: Examples and Qualities Score: {{cp.lessonAssetIdToProgress[7588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7588].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7588].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Applications & Issues in Designing Work Teams Score: {{cp.lessonAssetIdToProgress[78569].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78569].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78569].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78569].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(11, 21)}}
Ch 12. Team Decision Making {{cp.topicAssetIdToProgress[78570].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Group vs. Individual Decision Making: When to Use Each Score: {{cp.lessonAssetIdToProgress[10178].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10178].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10178].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10178].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Techniques for Group Decision-Making in Business Score: {{cp.lessonAssetIdToProgress[10179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10179].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10179].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Problem Solving in High-Performing Teams Score: {{cp.lessonAssetIdToProgress[58756].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58756].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58756].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58756].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Common Sense Approach to Team Problem Solving Score: {{cp.lessonAssetIdToProgress[58757].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58757].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58757].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58757].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Group Polarization in Group Decision Making Score: {{cp.lessonAssetIdToProgress[10180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10180].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10180].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(12, 21)}}
Ch 13. Conflict in Organizations {{cp.topicAssetIdToProgress[78571].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Defining Workplace Conflict: Types and Perspectives Score: {{cp.lessonAssetIdToProgress[9490].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9490].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9490].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9490].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Sources of Conflict in the Workplace: Task, Relationship, and Process Conflict Score: {{cp.lessonAssetIdToProgress[9491].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9491].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9491].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9491].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Functional vs. Dysfunctional Conflict in Organizations: Differences and Mediation Score: {{cp.lessonAssetIdToProgress[9492].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9492].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9492].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9492].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Conflict Resolution: Managing Conflict in Organizations Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Mediation & Arbitration: Third-Party Interventions in Organizations Score: {{cp.lessonAssetIdToProgress[2970].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2970].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2970].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2970].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What is Negotiation? - The Five Steps of the Negotiation Process Score: {{cp.lessonAssetIdToProgress[9497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9497].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9497].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(13, 21)}}
Ch 14. Organizational Structure & Design {{cp.topicAssetIdToProgress[78572].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Organizational Design: Theory, Principles & Definition Score: {{cp.lessonAssetIdToProgress[7219].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7219].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7219].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7219].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organizational Design and Structure Score: {{cp.lessonAssetIdToProgress[2073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2073].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2073].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Strategy and Organizational Structure Score: {{cp.lessonAssetIdToProgress[10274].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10274].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10274].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10274].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Mechanistic & Organic Organizational Business Structures Score: {{cp.lessonAssetIdToProgress[2074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2074].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2074].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Types of Traditional Organizational Designs: Simple, Functional & Divisional Designs Score: {{cp.lessonAssetIdToProgress[2077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2077].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Contemporary Organizational Designs: Matrix, Team & Network Designs Score: {{cp.lessonAssetIdToProgress[3001].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3001].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3001].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3001].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Boundaryless Organization: Structure and Advantages Score: {{cp.lessonAssetIdToProgress[10273].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10273].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10273].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10273].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Characteristics of Informal Organizations: The Grapevine & Informal Groups Score: {{cp.lessonAssetIdToProgress[2078].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2078].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2078].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2078].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Organizational Size: Impacts on Structure and Design of an Organization Score: {{cp.lessonAssetIdToProgress[10277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10277].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10277].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Lean Organizational Structure Score: {{cp.lessonAssetIdToProgress[12899].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12899].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[12899].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12899].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - E-Business Enhanced and E-Business Enabled Organizations Score: {{cp.lessonAssetIdToProgress[2171].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2171].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2171].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2171].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Behavioral Implications of Different Organizational Designs Score: {{cp.lessonAssetIdToProgress[78573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78573].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78573].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Business Case Study: Toyota's Organizational Structure Score: {{cp.lessonAssetIdToProgress[78574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78574].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78574].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Business Case Study: Lego's Organizational Structure Score: {{cp.lessonAssetIdToProgress[78575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78575].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78575].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(14, 21)}}
Ch 15. Job Design in Organizations {{cp.topicAssetIdToProgress[78576].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Job Design: Definition and Purpose Score: {{cp.lessonAssetIdToProgress[10282].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10282].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10282].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10282].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Behavioral Approaches to Job Design Score: {{cp.lessonAssetIdToProgress[10284].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10284].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10284].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10284].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - An Interdisciplinary Approach to Job Design Score: {{cp.lessonAssetIdToProgress[10286].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10286].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10286].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10286].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Empowerment and Job Design Score: {{cp.lessonAssetIdToProgress[10287].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10287].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10287].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10287].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Hackman & Oldham's Job Characteristics Model Score: {{cp.lessonAssetIdToProgress[10288].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10288].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10288].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10288].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Job Redesign: Job Enrichment, Enlargement & Rotation Score: {{cp.lessonAssetIdToProgress[2119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2119].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2119].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Contemporary Issues in Job Design Score: {{cp.lessonAssetIdToProgress[78577].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78577].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78577].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78577].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Business Case Study: Build-A-Bear's Mentoring Program Score: {{cp.lessonAssetIdToProgress[78578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78578].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78578].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(15, 21)}}
Ch 16. Organizational & Company Culture {{cp.topicAssetIdToProgress[78579].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Organizational Culture? - Definition & Characteristics Score: {{cp.lessonAssetIdToProgress[7743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7743].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7743].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organizational Subculture: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7745].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7745].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Strong vs. Weak Organizational Cultures: Examples & Differences Score: {{cp.lessonAssetIdToProgress[7746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7746].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7746].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Creating and Sustaining Organizational Culture Score: {{cp.lessonAssetIdToProgress[7747].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7747].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7747].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7747].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Employee Socialization: Maintaining a Company Culture Score: {{cp.lessonAssetIdToProgress[9184].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9184].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9184].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9184].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Dysfunction in Organizational Culture: Institutionalization & Barriers Score: {{cp.lessonAssetIdToProgress[7749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7749].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7749].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Ethical Culture and Positive Culture in Organizations Score: {{cp.lessonAssetIdToProgress[7750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7750].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7750].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Workplace Spirituality and Organizational Culture Score: {{cp.lessonAssetIdToProgress[7751].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7751].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7751].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7751].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Business Case Study: Unilever Corporate Culture & Values Score: {{cp.lessonAssetIdToProgress[78580].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78580].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78580].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78580].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Business Case Study: Nordstrom's Culture of Customer Service Score: {{cp.lessonAssetIdToProgress[78581].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78581].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78581].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78581].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(16, 21)}}
Ch 17. Business Ethics & Issues {{cp.topicAssetIdToProgress[78582].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Business Ethics in Contemporary Businesses Score: {{cp.lessonAssetIdToProgress[2169].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2169].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2169].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2169].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organizational Ethical Climate: Definition, Issues & Improvement Score: {{cp.lessonAssetIdToProgress[8273].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8273].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8273].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8273].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Social Responsibility in Organizations Score: {{cp.lessonAssetIdToProgress[2170].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2170].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2170].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2170].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Organizational Justice: Definition and Relevance to Organizational Behavior Score: {{cp.lessonAssetIdToProgress[8276].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8276].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8276].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8276].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Case Study: Business Ethics at Starbucks Score: {{cp.lessonAssetIdToProgress[78584].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78584].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78584].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78584].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(17, 21)}}
Ch 18. Change in Organizations {{cp.topicAssetIdToProgress[78585].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Factors that Cause Change in Organizations: Planned and Unplanned Score: {{cp.lessonAssetIdToProgress[10291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10291].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10291].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Overcoming Barriers to Change in Organizations Score: {{cp.lessonAssetIdToProgress[10292].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10292].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10292].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10292].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Kotter's 8-Step Change Model of Management Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Applying Kotter's 8-Step Change Model Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Organizational Culture and Change Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Managerial Challenges Caused by Organizational Change Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Case Study: Organizational Change at General Motors Score: {{cp.lessonAssetIdToProgress[78586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78586].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78586].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Business Case Study: Organizational Change at Cisco IT Score: {{cp.lessonAssetIdToProgress[78587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78587].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78587].bestScoreQuestions}}  Take Quiz Optional
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