- Course type: Self-paced
- Available Lessons: 76
- Average Lesson Length: 8 min
Eligible for Credit: Yes
Earn transferable credit by taking this course for credit.
Watch a preview:chapter 1 / lesson 1Operations Management: Definition & Fundamentals
Course SummaryBusiness 312: Advanced Operations Management has been evaluated and recommended for 3 semester hours and may be transferred to over 2,000 colleges and universities. Work through the course at your own pace, and when you're finished, you'll be able to apply for transfer credit.
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Course Practice TestCheck your knowledge of this course with a 50-question practice test.
- Comprehensive test covering all topics
- Detailed video explanations for wrong answers
|Course Progress||Best Score|
|Lesson 1 - Essay Prompts, Rubric & Instructions for Advanced Operations Management|
The course objective is to equip you with an in-depth understanding of advanced level operations management. You will learn about business processes, such as quality and process improvement, forecasting, performance metrics, and risk management.
Your grade for this course will be calculated out of 300 points. The minimum score required to pass and earn real college credit for this course is 210 points, or an overall course grade of 70%. The table below shows the assignments you must complete and how they'll be incorporated into the overall grade.
|Proctored Final Exam||100|
Quizzes are meant to test your comprehension of each lesson as you progress through the course. Here's a breakdown of how you will be graded on quizzes and how they'll factor into your final score:
- You will have 3 attempts to take each quiz for a score.
- The highest score of your first 3 attempts will be recorded as your score for each quiz.
- When you've completed the course, the highest scores from your first 3 attempts at each quiz will be averaged together and weighed against the total possible points for quizzes. For instance, if your average quiz score is 85%, you'll receive 85 out of 100 possible points for quizzes.
- After your initial 3 attempts, you can take a quiz for practice as many times as you'd like.
- You will need to pass each quiz with a score of at least 80% to earn course progress for the lesson. However, it is not necessary to earn 80% within the first three quiz attempts.
The final project is intended to assess your application, analysis, and critical thinking skills in relation to the concepts you learn in the course. One assignment is required for this course. You can access it here.
- All project scores will total up to 100 points.
- Your project(s) will be graded by a Study.com instructor.
- The instructor will provide a graded rubric for you along with feedback on what you did well and what could be improved.
- If you are unsatisfied with your score, you will be able to revise and resubmit your project(s) twice. You are free to resubmit an assignment within two weeks of your most recent exam attempt or at any point if you have an active college accelerator membership.
Proctored Final Exam
The proctored final exam is a cumulative test designed to ensure that you've mastered the material in the course.
- You'll earn points equivalent to the percentage grade you receive on your proctored final. (So if you earn 90% on the final, that's 90 points toward your final grade.)
- If you're unsatisfied with your score on the exam, you'll be eligible to retake the exam after a 3-day waiting period.
- You can only retake the exam twice, so be sure to use your study guide and fully prepare yourself before you take the exam again.
Items Allowed on Study.com Proctored Exam for Business 312:
- Blank scratch paper
- Pen or pencil
Items NOT Allowed on Study.com Proctored Exam for Business 312:
- Office programs, web browsers, or any programs other than Software Secure (including Study.com lessons)
- Textbooks (digital or physical)
- Mobile phones, headphones, speakers, TVs, or radios
- Notebooks or notes
- Any calculators
Upon completion of this course, you will be able to:
- Demonstrate understanding of the fundamentals of operations management and processes
- Apply concepts about quality management and control to operations management, such as how to define product quality within supply chains and how to continually improve a product
- Evaluate continuous process improvements
- Distinguish between forecast and demand planning techniques
- Interpret performance metrics and analyze process variabilities
- Assess sustainability and lean management systems
- Consider cost analysis as it applies to operations management
- Analyze risk management in terms of operations management
There are no prerequisites for this course, but many students choose to complete Business 101: Principles of Management prior to Advanced Operations Management.
Business 312 consists of short video lessons that are organized into topical chapters. Each video is approximately 5-10 minutes in length and comes with a quick quiz to help you measure your learning. The course is completely self-paced. Watch lessons on your schedule whenever and wherever you want.
At the end of each chapter, you can complete a chapter test to see if you're ready to move on or have some material to review. Once you've completed the entire course, take the practice test and use the study tools in the course to prepare for the proctored final exam. You may take the proctored final exam whenever you are ready.
How Credit Recommendations Work
This course has been evaluated and recommended by both ACE and NCCRS for 3 semester hours in the upper division baccalaureate degree category. To apply for transfer credit, follow these steps:
- If you already have a school in mind, check with the registrar to see if the school will grant credit for courses recommended by either ACE or NCCRS.
- Complete Business 312 by watching video lessons and taking short quizzes.
- Take the Business 312 final exam directly on the Study.com site.
- Request a transcript to be sent to the accredited school of your choice!
- Check out this page for more information on Study.com's credit-recommended courses.
|Introduction to Operations Management||Examine the fundamentals of operations management, uses of a business model, and the differences between goods and services. Learn about production and productivity, types of business management processes, the theory of constraints, and the meaning of a value chain.|
|Business & Operations Processes||Evaluate business process modeling and process maps, the uses of ERP, process metrics, and the effect of configurations on system performance. Define bottlenecks, batching, and the balanced scorecard strategy.|
|Quality Management & Control||Analyze product quality within supply chains and operations and how to continually improve product quality. Dissect examples of quality management systems and the importance of ISO 9000 certification.|
|Continuous Process Improvement||Explore statistical process control. Find out how to implement Total Quality Management (TQM) and its five principles. Learn about the early contributors to TQM, the Kaizen approach and the principles of Six Sigma.|
|Forecast & Demand Planning||Discuss quantity demanded factors as well as aggregate supply and demand. Apply techniques to forecast demand, including the use of qualitative data and alternative methods for managing demand.|
|Performance Metrics & Process Variability Analysis||Utilize metrics to measure operational performance and statistical variability. Discuss ways to measure process variability by statistics and determine inventory valuation.|
|Supply Chain & Inventory Management||Discover technologies that can be used for managing supply chains. Understand supply chain measurements, managing supply relationships, the elements of a supply chain, supply management goals, inventory costs, and the bullwhip effect.|
|Sustainability & Lean Management Systems||Apply methods of sustainability to supply chains, and define 'just in time' inventory. Determine how to structure a lean organization and how the 5S approach is used for waste elimination.|
|Project Management for Operations||Evaluate methods of breaking down work for project teams, uses of PERT analysis and Gantt charts, the decision making process for organizations and managers, and the use of quantitative decision making tools.|
|Cost Analysis||Review fixed costs and their formulas, the cost-benefit analysis, return on investment, and how to do an ABC cost and inventory analysis.|
|Managing Risk in Operations Management||Learn about operations risk registers. Find out how to track progress and measure risk by assessing earned value. Create contingency plans for various types of risks and discover how to respond to risks as they occur.|
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What to Expect For the Exam
This Study.com course has been evaluated and recommended for college credit. Once you've completed this course, you can take the proctored final exam and potentially earn credit. Follow the steps below to take the exam.
Before taking the exam, all of the following requirements must be met:
|A College Accelerator Study.com membership.|
|Completed the entire Business 312: Advanced Operations Management course and achieved 100% Course Progress.|
|Not attempted to take this exam within the last three days.|
|Have available proctored exams in this month of membership.|
|Complete the exam readiness quiz.|
Please complete all of the pre-requirements in the Pre-Exam Checklist in order to take the exam.
Exam Process Details
1. Register For Exam
Registering for the exam is simple. First, be sure you meet the system requirements. Next, you'll need to agree to the academic integrity policy. Then just confirm your name and the exam name, and you're ready to go!
2. Download Software Secure
You'll receive an unique access code. Please write this down — you'll need it to take the exam. Then download Software Secure and follow the installation instructions.
3. Take Exam
The exam contains 50 - 100 multiple choice questions. You will have two hours to complete the exam, so don't start until you're sure you can complete the entire thing. And remember to pace yourself!
4. Get Exam Results
We will send you an email with your official exam results within 1 to 2 weeks.
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