Business Communications: Help & Review

Course Summary

Business Communications: Help & Review is the simplest way to master business communications. This course teaches essential communications topics in an engaging video format, which can help you boost your grades, study for exams or improve your business communication skills in the workplace.
Create an account
to start this course today
Try it risk-free for 30 days
Create an account
Try it risk-free for 30 days

23 chapters in Business Communications: Help & Review

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 23)}}
Ch 1. Business Communication Framework {{cp.topicAssetIdToProgress[38779].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Why Communication Matters in the Workplace Score: {{cp.lessonAssetIdToProgress[18907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18907].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18907].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Elements of Effective Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Communication Process Score: {{cp.lessonAssetIdToProgress[2124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2124].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2124].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Organizational Communication Score: {{cp.lessonAssetIdToProgress[2126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2126].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2126].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Communication Skills Needed in a Knowledge Economy Score: {{cp.lessonAssetIdToProgress[18908].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18908].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18908].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18908].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Communicating in Team-Based Organizations Score: {{cp.lessonAssetIdToProgress[18911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18911].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18911].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Cross-Cultural Communication: Definition, Strategies & Examples Score: {{cp.lessonAssetIdToProgress[7764].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7764].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7764].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7764].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Barriers to Effective Communication: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 23)}}
Ch 2. Spoken & Written Messages {{cp.topicAssetIdToProgress[38786].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - How Context Influences a Message's Timing & Audience Score: {{cp.lessonAssetIdToProgress[38787].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38787].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38787].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38787].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Determining the Purpose of Your Message: Inform, Persuade & Good Will Score: {{cp.lessonAssetIdToProgress[21111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21111].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21111].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Choosing Your Channel of Communication: Oral, Written, Visual & Electronic Score: {{cp.lessonAssetIdToProgress[21113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21113].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21113].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Analyzing Your Audience and Adapting Your Message: Purpose, Process & Strategy Score: {{cp.lessonAssetIdToProgress[21112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21112].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21112].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 23)}}
Ch 3. Preparing Written Messages {{cp.topicAssetIdToProgress[38788].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - How to Write an Outline Score: {{cp.lessonAssetIdToProgress[1357].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1357].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1357].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1357].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Writing Effective Sentences for Business Communication Score: {{cp.lessonAssetIdToProgress[21308].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21308].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21308].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21308].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Crafting Strong and Coherent Paragraphs in Business Communication Score: {{cp.lessonAssetIdToProgress[21309].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21309].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21309].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21309].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Visual Design of Your Message: Consistency, Balance, Restraint & Detail Score: {{cp.lessonAssetIdToProgress[21311].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21311].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21311].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21311].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Revising Your Message for Errors, Conciseness & Readability Score: {{cp.lessonAssetIdToProgress[21699].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21699].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21699].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21699].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Proofreading Your Message for Spelling, Grammar, Accuracy & Clarity Score: {{cp.lessonAssetIdToProgress[21698].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21698].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21698].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21698].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 23)}}
Ch 4. Communicating Electronically {{cp.topicAssetIdToProgress[38789].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Using Technology to Help Compose Your Message: Formatting & Effectiveness Score: {{cp.lessonAssetIdToProgress[21701].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21701].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21701].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21701].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Writing Effective Emails in the Workplace: Formality, Content, Language and Format Score: {{cp.lessonAssetIdToProgress[15077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15077].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Guidelines for Using Instant and Text Messaging in the Workplace Score: {{cp.lessonAssetIdToProgress[15078].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15078].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15078].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15078].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Legal and Ethical Communication: Description & Importance Score: {{cp.lessonAssetIdToProgress[18914].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18914].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18914].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18914].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 23)}}
Ch 5. Delivering Good & Neutral Tone Messages {{cp.topicAssetIdToProgress[38790].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Deductive Outlines for Good & Neutral Messages Score: {{cp.lessonAssetIdToProgress[38791].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38791].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38791].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38791].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Routine and Positive Messages in the Workplace Score: {{cp.lessonAssetIdToProgress[20073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20073].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20073].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Writing Messages with Customer Order & Credit Info Score: {{cp.lessonAssetIdToProgress[38792].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38792].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38792].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38792].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How to Write Clear Procedural Messages Score: {{cp.lessonAssetIdToProgress[38793].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38793].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38793].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38793].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 23)}}
Ch 6. Delivering Bad News Messages {{cp.topicAssetIdToProgress[38794].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Steps & Uses of an Inductive Outline for Messages Score: {{cp.lessonAssetIdToProgress[38795].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38795].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38795].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38795].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Five Components of a Bad-News Message Score: {{cp.lessonAssetIdToProgress[38796].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38796].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38796].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38796].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Negative Messages in the Workplace: Types & Messaging Score: {{cp.lessonAssetIdToProgress[20076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20076].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20076].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Giving and Responding to Constructive Feedback Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 23)}}
Ch 8. Reporting Process & Research Methods of Business Communication {{cp.topicAssetIdToProgress[38798].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Informational and Analytical Reports: Definition and Uses Score: {{cp.lessonAssetIdToProgress[22091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22091].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22091].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Planning for Informational & Analytical Reports Score: {{cp.lessonAssetIdToProgress[38799].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38799].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38799].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38799].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Choosing Information Sources for Business Reports Score: {{cp.lessonAssetIdToProgress[38800].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38800].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38800].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38800].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Assessing the Reliability and Validity of Sources Score: {{cp.lessonAssetIdToProgress[21500].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21500].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21500].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21500].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Analyzing, Applying, and Drawing Conclusions From Research to Make Recommendations Score: {{cp.lessonAssetIdToProgress[21119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21119].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21119].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What is Project Scope in Management Plan? Score: {{cp.lessonAssetIdToProgress[337573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[337573].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[337573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[337573].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Communication Matrix in Project Management Score: {{cp.lessonAssetIdToProgress[337579].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[337579].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[337579].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[337579].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Project Management Communication: Tools & Methods Score: {{cp.lessonAssetIdToProgress[337619].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[337619].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[337619].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[337619].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 23)}}
Ch 9. Managing Data & Using Graphs in Business Communications {{cp.topicAssetIdToProgress[38801].percentComplete}}% complete
Week {{::cp.getGoalWeekForTopic(10, 23)}}
Ch 11. Designing & Delivering Business Presentations {{cp.topicAssetIdToProgress[38805].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Developing an Audience-Centered Presentation Score: {{cp.lessonAssetIdToProgress[22097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22097].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22097].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organizing & Developing an Effective Presentation Score: {{cp.lessonAssetIdToProgress[38806].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38806].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38806].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38806].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Visual Aids for Business Presentations Score: {{cp.lessonAssetIdToProgress[22104].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22104].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22104].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22104].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Practicing a Presentation: Importance, Techniques & Feedback Score: {{cp.lessonAssetIdToProgress[22098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22098].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22098].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(11, 23)}}
Ch 12. Preparing Job Applications {{cp.topicAssetIdToProgress[38807].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Tailoring the Content of Your Resume for a Job Score: {{cp.lessonAssetIdToProgress[21299].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21299].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21299].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21299].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Cover Letter: Importance, Details & Format Score: {{cp.lessonAssetIdToProgress[21301].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21301].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21301].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21301].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Avoid Common Job Application Mistakes Score: {{cp.lessonAssetIdToProgress[18961].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18961].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18961].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18961].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How to Prepare For Your Job Interview Score: {{cp.lessonAssetIdToProgress[18962].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18962].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18962].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18962].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How to Avoid Job Interview Pitfalls Score: {{cp.lessonAssetIdToProgress[18963].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18963].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18963].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18963].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Pass a Job Assessment Test
Lesson 7 - How to Ace a Phone Interview
Lesson 8 - How to Ace the Physician Assistant School Interview
Lesson 9 - How to Ace a Group Interview
Lesson 10 - How to Ace a Sales Interview
Lesson 11 - How to Ace a Second Interview
Lesson 12 - How to Ace a Panel Interview
Lesson 13 - How to Ace a College Interview
Lesson 14 - How to Ace an Internal Interview
Lesson 15 - How to Ace a Nursing Interview
Week {{::cp.getGoalWeekForTopic(12, 23)}}
Ch 13. Management Theory {{cp.topicAssetIdToProgress[78545].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Modern Theory of Management Score: {{cp.lessonAssetIdToProgress[2051].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2051].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2051].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2051].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Neoclassical Theory of Management: The Human Relations Approach Score: {{cp.lessonAssetIdToProgress[2046].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2046].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2046].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2046].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Behavioral Management Theory: Understanding Employee Behavior & Motivation Score: {{cp.lessonAssetIdToProgress[2047].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2047].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2047].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2047].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Bureaucratic Management Theory: Definition & Examples Score: {{cp.lessonAssetIdToProgress[5261].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5261].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5261].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5261].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What Is Administrative Management Theory? - Definition & Functions Score: {{cp.lessonAssetIdToProgress[4986].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4986].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[4986].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4986].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Henry Mintzberg's Managerial Roles Score: {{cp.lessonAssetIdToProgress[2033].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2033].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2033].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2033].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Systems Management Theory Score: {{cp.lessonAssetIdToProgress[2055].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2055].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2055].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2055].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - The Balanced Scorecard as a Strategic Management System Score: {{cp.lessonAssetIdToProgress[78546].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78546].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78546].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78546].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Examining Management Theory Through Chaos Theory Score: {{cp.lessonAssetIdToProgress[78547].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78547].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78547].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78547].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(13, 23)}}
Ch 14. Organization in Business Management {{cp.topicAssetIdToProgress[270535].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Mechanistic & Organic Organizational Business Structures Score: {{cp.lessonAssetIdToProgress[2074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2074].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2074].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Work Specialization in Organizations Score: {{cp.lessonAssetIdToProgress[2075].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2075].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2075].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2075].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Authority in Centralized & Decentralized Organizations Score: {{cp.lessonAssetIdToProgress[2076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2076].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2076].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Strategy and Organizational Structure Score: {{cp.lessonAssetIdToProgress[10274].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10274].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10274].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10274].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Organizational Design and Organizational Behavior Score: {{cp.lessonAssetIdToProgress[10278].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10278].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10278].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10278].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(14, 23)}}
Ch 15. Motivation & Management Theories in Business {{cp.topicAssetIdToProgress[138427].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Scientific Management: Theories, Principles & Definition Score: {{cp.lessonAssetIdToProgress[4980].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4980].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[4980].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4980].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Elton Mayo's Theory of Motivations & Contributions to Management Theory Score: {{cp.lessonAssetIdToProgress[6911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6911].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6911].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Fayol's Theories on Staff Management and Worker Satisfaction Score: {{cp.lessonAssetIdToProgress[2043].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2043].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2043].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2043].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Maslow's Hierarchy of Needs: Definition, Theory & Pyramid Score: {{cp.lessonAssetIdToProgress[64].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[64].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[64].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[64].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Herzberg's Two-Factor Theory: Hygiene Factors & Motivation Score: {{cp.lessonAssetIdToProgress[2111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2111].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2111].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Vroom's Expectancy Theory of Employee Motivation Score: {{cp.lessonAssetIdToProgress[2115].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2115].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2115].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2115].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(15, 23)}}
Ch 16. Decision Making & Problem Solving Strategies {{cp.topicAssetIdToProgress[138428].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Seven Steps of Decision Making Score: {{cp.lessonAssetIdToProgress[14578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14578].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14578].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Decision Making for Managers: Certainty, Risk & Uncertainty Score: {{cp.lessonAssetIdToProgress[2151].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2151].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2151].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2151].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Problem Solving Methods in Management and Supervision Score: {{cp.lessonAssetIdToProgress[14579].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14579].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14579].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14579].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Quantitative Decision Making Tools: Decision Trees, Payback Analysis & Simulations Score: {{cp.lessonAssetIdToProgress[2152].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2152].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2152].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2152].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - PERT Analysis & Project Completion Score: {{cp.lessonAssetIdToProgress[2153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2153].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2153].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(16, 23)}}
Ch 17. Principles of Change Management {{cp.topicAssetIdToProgress[138429].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - How Internal and External Factors Drive Organizational Change Score: {{cp.lessonAssetIdToProgress[2467].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2467].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2467].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2467].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Internal Organizational Change: Structural, Strategic, People, and Process Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Managerial Challenges Caused by Organizational Change Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Planned Change Process Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Kurt Lewin's Force-Field Analysis Change Model Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Kotter's 8-Step Change Model of Management Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Applying Kotter's 8-Step Change Model Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - How Companies Become Learning Organizations Score: {{cp.lessonAssetIdToProgress[2069].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2069].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2069].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2069].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Organizational Culture and Change Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(17, 23)}}
Ch 18. Control as a Function of Management {{cp.topicAssetIdToProgress[138430].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Functional Structure of an Organization: Advantages, Disadvantages & Example Score: {{cp.lessonAssetIdToProgress[7249].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7249].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7249].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7249].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Controlling as a Function of Management Score: {{cp.lessonAssetIdToProgress[2129].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2129].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2129].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2129].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Organizational Controls: Feedforward, Concurrent & Feedback Score: {{cp.lessonAssetIdToProgress[2131].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2131].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2131].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2131].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Financial Controls in Organizations Score: {{cp.lessonAssetIdToProgress[2132].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2132].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2132].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2132].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Budget Controls: Top-Down, Bottom-Up, Zero-Based & Flexible Budgeting Score: {{cp.lessonAssetIdToProgress[2133].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2133].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2133].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2133].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(18, 23)}}
Ch 19. Basic Financial Statements {{cp.topicAssetIdToProgress[138433].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Balance Sheet: Purpose, Components & Format Score: {{cp.lessonAssetIdToProgress[9171].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9171].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9171].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9171].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is an Income Statement? - Purpose, Components & Format Score: {{cp.lessonAssetIdToProgress[9172].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9172].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9172].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9172].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Statement of Cash Flows: Purpose, Format & Examples Score: {{cp.lessonAssetIdToProgress[9173].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9173].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9173].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9173].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Methods of Depreciation Score: {{cp.lessonAssetIdToProgress[29924].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[29924].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[29924].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[29924].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Reporting Depreciation on the Balance Sheet Score: {{cp.lessonAssetIdToProgress[29926].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[29926].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[29926].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[29926].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(19, 23)}}
Ch 20. Inventory Cost & Valuation {{cp.topicAssetIdToProgress[138435].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Merchandising Company: Definition, Activities & Income Components Score: {{cp.lessonAssetIdToProgress[23183].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23183].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[23183].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23183].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Items that Make Up Merchandise Inventory Score: {{cp.lessonAssetIdToProgress[23184].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23184].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[23184].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23184].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Inventory Cost: Definition, Methods & Types Score: {{cp.lessonAssetIdToProgress[23185].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23185].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[23185].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23185].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Accounting for Inventory Purchases Score: {{cp.lessonAssetIdToProgress[23186].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23186].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[23186].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23186].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Perpetual and Periodic Inventory Systems Score: {{cp.lessonAssetIdToProgress[23187].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23187].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[23187].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23187].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Accounting for Inventory Sales Score: {{cp.lessonAssetIdToProgress[23189].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23189].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[23189].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23189].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Marginal Cost: Definition, Equation & Formula Score: {{cp.lessonAssetIdToProgress[9606].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9606].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9606].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9606].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Variable Cost: Definition, Formula & Examples Score: {{cp.lessonAssetIdToProgress[9609].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9609].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9609].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9609].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Direct Cost: Definition, Formula & Examples Score: {{cp.lessonAssetIdToProgress[16061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16061].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[16061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16061].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Fixed Costs: Definition, Formula & Examples Score: {{cp.lessonAssetIdToProgress[9551].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9551].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9551].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9551].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Inventory Valuation Methods: Specific Identification, FIFO, LIFO & Weighted Average Score: {{cp.lessonAssetIdToProgress[18503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18503].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18503].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Net Realizable Value of Inventory: Definition & Method Score: {{cp.lessonAssetIdToProgress[23196].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23196].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[23196].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[23196].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(20, 23)}}
Ch 21. Fundamentals of Microeconomics {{cp.topicAssetIdToProgress[138436].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Economic Scarcity and the Function of Choice Score: {{cp.lessonAssetIdToProgress[1912].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1912].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1912].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1912].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Opportunity Cost: Definition & Real World Examples Score: {{cp.lessonAssetIdToProgress[1913].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1913].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1913].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1913].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Calculate Opportunity Cost Score: {{cp.lessonAssetIdToProgress[1914].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1914].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1914].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1914].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Applying the Production Possibilities Model Score: {{cp.lessonAssetIdToProgress[1915].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1915].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1915].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1915].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Shifts in the Production Possibilities Curve Score: {{cp.lessonAssetIdToProgress[1916].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1916].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1916].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1916].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Comparative Advantage: Definition and Examples Score: {{cp.lessonAssetIdToProgress[1919].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1919].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1919].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1919].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Gains From Trade and the Benefit of Specialization Score: {{cp.lessonAssetIdToProgress[1920].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1920].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1920].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1920].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Causes of Supply and Demand Changes in Microeconomics Score: {{cp.lessonAssetIdToProgress[22954].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22954].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22954].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22954].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Price Elasticity of Demand in Microeconomics Score: {{cp.lessonAssetIdToProgress[22961].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22961].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22961].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22961].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Competition Within Free Markets: Types & Summary Score: {{cp.lessonAssetIdToProgress[12281].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12281].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[12281].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12281].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Barriers to Entry in Economics: Definition, Types & Examples Score: {{cp.lessonAssetIdToProgress[15673].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15673].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15673].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15673].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(21, 23)}}
Ch 22. Online Privacy & Security {{cp.topicAssetIdToProgress[138440].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Ethical Issues in Managing Technology in Business Score: {{cp.lessonAssetIdToProgress[31399].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[31399].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[31399].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[31399].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Impact of Technology on Privacy Score: {{cp.lessonAssetIdToProgress[1801].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1801].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1801].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1801].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Protecting Consumer Privacy Online Score: {{cp.lessonAssetIdToProgress[29599].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[29599].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[29599].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[29599].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Is Cyber Crime? - Definition, Types & Examples Score: {{cp.lessonAssetIdToProgress[21564].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21564].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21564].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21564].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(22, 23)}}
Ch 23. Understanding Enterprise Business Systems {{cp.topicAssetIdToProgress[270827].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Enterprise Software for Business Applications Score: {{cp.lessonAssetIdToProgress[1770].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1770].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1770].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1770].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Transaction Processing Systems (TPS): Batch and Real-Time Systems Score: {{cp.lessonAssetIdToProgress[1771].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1771].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1771].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1771].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Enterprise Resource Planning: Using ERP to Integrate Business Processes Score: {{cp.lessonAssetIdToProgress[1772].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1772].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1772].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1772].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Customer Relationship Management: Using CRM to Focus on Customers Score: {{cp.lessonAssetIdToProgress[1773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1773].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1773].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Supply Chain Management in the Business, Supplier & Customer Network Score: {{cp.lessonAssetIdToProgress[1774].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1774].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1774].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1774].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Knowledge Management: Capture, Store & Share Information with KM Score: {{cp.lessonAssetIdToProgress[1775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1775].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1775].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Using Artificial Intelligence (AI) and Expert Systems to Solve Complex Problems Score: {{cp.lessonAssetIdToProgress[1776].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1776].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1776].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1776].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Electronic Data Interchange and the Transfer of Transactional Information Score: {{cp.lessonAssetIdToProgress[1777].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1777].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1777].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1777].bestScoreQuestions}}  Take Quiz Optional

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Practice Tests in this course
Check your knowledge of this course with a 50-question practice test. Once you take the test, you will receive a detailed exam report complete with your personal statistics and even specific lessons to focus on! Take the practice test now
Your detailed study guide will include:
  • Answers and detailed explanations to each question
  • Video lessons to explain complicated concepts
Course Practice Test
More practice by chapter