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CM Planning & Organizing Exam Study Guide - Certified Manager

Course Summary

Prepare for the CM Planning and Organizing exam with this comprehensive course that goes over all of the topics you need to know. Simply work through these lessons and quizzes to review what you need to and see how well you understand the essentials of planning and organizing in management.
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20 chapters in CM Planning & Organizing Exam Study Guide - Certified Manager

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 20)}}
Ch 1. Strategic Planning in Business {{cp.topicAssetIdToProgress[146583].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Are Strategic Plans in Business? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[6908].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6908].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6908].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6908].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Henri Fayol's Four Qualities of Effective Plans Score: {{cp.lessonAssetIdToProgress[146584].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146584].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146584].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146584].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Three Levels of Organizational Planning Score: {{cp.lessonAssetIdToProgress[146585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146585].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146585].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Types of Planning: Strategic, Tactical, Operational & Contingency Planning Score: {{cp.lessonAssetIdToProgress[2060].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2060].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2060].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2060].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 20)}}
Ch 2. Business Missions & Goals {{cp.topicAssetIdToProgress[146586].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Are Business Goals? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[7878].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7878].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7878].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7878].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Defining Business Missions & Goals Score: {{cp.lessonAssetIdToProgress[146587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146587].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146587].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Company Mission Statements: Definition & Examples Score: {{cp.lessonAssetIdToProgress[2062].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2062].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2062].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2062].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Setting Team Goals & Objectives Score: {{cp.lessonAssetIdToProgress[56246].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56246].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56246].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56246].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 20)}}
Ch 3. Building Strategy in Business {{cp.topicAssetIdToProgress[146588].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Strategic Management Process Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is a SWOT Analysis? Score: {{cp.lessonAssetIdToProgress[2061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2061].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2061].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Porter's Five Forces: Definition & Examples Score: {{cp.lessonAssetIdToProgress[55447].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[55447].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[55447].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[55447].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Hypercompetition: Definition & Business Strategy Effects Score: {{cp.lessonAssetIdToProgress[146589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146589].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146589].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Balanced Scorecard as a Strategic Management System Score: {{cp.lessonAssetIdToProgress[78546].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78546].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78546].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78546].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is a Balanced Scorecard? - Metrics & Examples Score: {{cp.lessonAssetIdToProgress[16037].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16037].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[16037].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16037].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Benefits of Strategic Mapping Score: {{cp.lessonAssetIdToProgress[57937].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57937].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57937].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57937].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Porter's Generic Strategies: Low Cost, Differentiated & Focus Score: {{cp.lessonAssetIdToProgress[55561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[55561].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[55561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[55561].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Corporate-Level Strategy: Focus on a Single Industry Score: {{cp.lessonAssetIdToProgress[146590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146590].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146590].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - What is Vertical Integration? - Definition, Examples & Benefits Score: {{cp.lessonAssetIdToProgress[17598].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17598].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17598].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17598].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - What Is Diversification of Business? - Strategies, Definition & Examples Score: {{cp.lessonAssetIdToProgress[5285].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5285].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5285].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5285].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Global Strategy: Definition & Example Score: {{cp.lessonAssetIdToProgress[17648].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17648].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17648].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17648].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - International Business Expansion Methods Score: {{cp.lessonAssetIdToProgress[14582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14582].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14582].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Strategy Implementation: Plan, Process & Examples Score: {{cp.lessonAssetIdToProgress[8530].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8530].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8530].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8530].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 20)}}
Ch 4. Value Chain Management {{cp.topicAssetIdToProgress[146591].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Functional Structure of an Organization: Advantages, Disadvantages & Example Score: {{cp.lessonAssetIdToProgress[7249].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7249].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7249].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7249].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Functional Areas of a Business: Definition & Groups Score: {{cp.lessonAssetIdToProgress[7243].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7243].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7243].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7243].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Competitive Advantage: Cost, Product, Niche & Sustainable Advantages Score: {{cp.lessonAssetIdToProgress[1510].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1510].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1510].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1510].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Is a Value Chain? - Definition, Analysis & Example Score: {{cp.lessonAssetIdToProgress[15996].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15996].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15996].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15996].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Ethics of Value Chain Management Techniques Score: {{cp.lessonAssetIdToProgress[146592].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146592].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146592].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146592].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 20)}}
Ch 5. Improving Customer Relations {{cp.topicAssetIdToProgress[146593].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Customer Relations: Definition & Concept Score: {{cp.lessonAssetIdToProgress[8495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8495].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8495].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Do Customers Value Most? Score: {{cp.lessonAssetIdToProgress[146594].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146594].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146594].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146594].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What are CRM Systems? - Definition, Types & Examples Score: {{cp.lessonAssetIdToProgress[9277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9277].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9277].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Customer Relationship Management: Using CRM to Focus on Customers Score: {{cp.lessonAssetIdToProgress[1773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1773].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1773].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 20)}}
Ch 6. Improving Quality in Business {{cp.topicAssetIdToProgress[146595].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Product Quality in Operations & Supply Chains: Definition & Dimensions Score: {{cp.lessonAssetIdToProgress[40294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40294].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40294].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Quality Management System? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[8513].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8513].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8513].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8513].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Total Quality Management in the Field of Organizational Behavior Score: {{cp.lessonAssetIdToProgress[9742].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9742].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9742].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9742].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Five Principles of Total Quality Management (TQM) Score: {{cp.lessonAssetIdToProgress[2156].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2156].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2156].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2156].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Implementing Total Quality Management (TQM) in an Organization Score: {{cp.lessonAssetIdToProgress[2157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2157].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2157].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Quality Improvement Management: Methods & Process Score: {{cp.lessonAssetIdToProgress[8500].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8500].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8500].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8500].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Six Sigma: Principles & Process Score: {{cp.lessonAssetIdToProgress[40304].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40304].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40304].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40304].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(6, 20)}}
Ch 7. Improving Efficiency in Business {{cp.topicAssetIdToProgress[146596].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Just in Time Inventory: Definition, Advantages & Examples Score: {{cp.lessonAssetIdToProgress[9575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9575].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9575].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Self-Directed Teams: Definition, Advantages & Disadvantages Score: {{cp.lessonAssetIdToProgress[7450].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7450].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7450].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7450].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What Is Reengineering in Business? - Definition, Examples & Methodology Score: {{cp.lessonAssetIdToProgress[5288].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5288].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5288].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5288].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Impact of IT Systems on Efficiency & Productivity Score: {{cp.lessonAssetIdToProgress[146598].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146598].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146598].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146598].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 20)}}
Ch 8. Improving Innovation in Business {{cp.topicAssetIdToProgress[146599].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Innovation in Business: Importance, Types & Examples Score: {{cp.lessonAssetIdToProgress[8490].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8490].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8490].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8490].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Quantum & Incremental Product Innovation: Definition & Examples Score: {{cp.lessonAssetIdToProgress[146600].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146600].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146600].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146600].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is a Stage-Gate Process Development Funnel? Score: {{cp.lessonAssetIdToProgress[146601].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146601].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146601].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146601].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Cross-Functional Teams: Definition, Advantages & Disadvantages Score: {{cp.lessonAssetIdToProgress[7203].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7203].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7203].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7203].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Boundary Spanning Roles: Definition & Examples Score: {{cp.lessonAssetIdToProgress[146602].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146602].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146602].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146602].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 20)}}
Ch 9. Project Management Definition & Skills {{cp.topicAssetIdToProgress[146603].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Project Management? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[65153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65153].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65153].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Project Management: Components & Characteristics Score: {{cp.lessonAssetIdToProgress[65154].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65154].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65154].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65154].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Benefits of Project Management Score: {{cp.lessonAssetIdToProgress[65174].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65174].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65174].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65174].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Are Project Management Skills? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[65157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65157].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65157].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Project Management Steps Score: {{cp.lessonAssetIdToProgress[65160].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65160].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65160].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65160].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Gantt Chart in Project Management: Definition & Examples Score: {{cp.lessonAssetIdToProgress[74156].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74156].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[74156].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74156].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - PERT Analysis & Project Completion Score: {{cp.lessonAssetIdToProgress[2153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2153].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2153].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(9, 20)}}
Ch 10. Managing Structure & Culture in Business {{cp.topicAssetIdToProgress[146604].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Organizational Structure: Definition and Influence on Organizational Behavior Score: {{cp.lessonAssetIdToProgress[10272].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10272].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10272].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10272].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organizational Design and Structure Score: {{cp.lessonAssetIdToProgress[2073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2073].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2073].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Determinants of Organizational Structure Score: {{cp.lessonAssetIdToProgress[146605].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146605].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146605].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146605].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Job Design: Definition and Purpose Score: {{cp.lessonAssetIdToProgress[10282].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10282].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10282].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10282].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Hackman & Oldham's Job Characteristics Model Score: {{cp.lessonAssetIdToProgress[10288].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10288].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10288].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10288].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Traditional Organizational Designs: Simple, Functional & Divisional Designs Score: {{cp.lessonAssetIdToProgress[2077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2077].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Types of Contemporary Organizational Designs: Matrix, Team & Network Designs Score: {{cp.lessonAssetIdToProgress[3001].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3001].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3001].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3001].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Minimum Chain of Command: Definition & Principles Score: {{cp.lessonAssetIdToProgress[146606].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146606].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146606].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146606].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - What Is a Flat Structure in an Organization? - Definition, Advantages & Disadvantages Score: {{cp.lessonAssetIdToProgress[7224].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7224].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7224].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7224].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Authority in Centralized & Decentralized Organizations Score: {{cp.lessonAssetIdToProgress[2076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2076].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2076].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Integrating Mechanisms for Increased Communication Score: {{cp.lessonAssetIdToProgress[146607].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146607].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146607].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146607].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Organizational Culture and Change Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Factors Determining Organizational Culture Score: {{cp.lessonAssetIdToProgress[146608].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146608].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146608].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146608].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Strong vs. Weak Organizational Cultures: Examples & Differences Score: {{cp.lessonAssetIdToProgress[7746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7746].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7746].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(10, 20)}}
Ch 11. Building Teams & Work Groups {{cp.topicAssetIdToProgress[146609].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Working in a Team Environment: Definition & Skills Score: {{cp.lessonAssetIdToProgress[8749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8749].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8749].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Work Team in Contemporary Business: Definition & Analysis Score: {{cp.lessonAssetIdToProgress[20898].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20898].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20898].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20898].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning Score: {{cp.lessonAssetIdToProgress[2082].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2082].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2082].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2082].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Characteristics of Effective Teams: Examples and Qualities Score: {{cp.lessonAssetIdToProgress[7588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7588].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7588].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(11, 20)}}
Ch 12. Human Resources & Hiring {{cp.topicAssetIdToProgress[146610].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Human Resource Management: Definition, Objectives & Responsibilities Score: {{cp.lessonAssetIdToProgress[18571].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18571].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18571].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18571].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Human Resource Management (HRM): Laws & Regulations Score: {{cp.lessonAssetIdToProgress[2142].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2142].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2142].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2142].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Human Resource Management: Hiring and Staffing Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons Score: {{cp.lessonAssetIdToProgress[19561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19561].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19561].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Hiring Process: How Human Resource Managers Recruit and Hire Employees Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Analysis & Design in Performance Standardization Score: {{cp.lessonAssetIdToProgress[19926].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19926].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19926].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19926].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(12, 20)}}
Ch 13. Training & Assessment in an Organization {{cp.topicAssetIdToProgress[146611].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Assessing Training Needs of an Organization Score: {{cp.lessonAssetIdToProgress[3179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3179].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3179].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Employee Training Programs Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Methods for Training Employees: Mentoring, On-The-Job & Job Rotation Score: {{cp.lessonAssetIdToProgress[3180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3180].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3180].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Types of Performance Appraisal: Trait, Behavioral & Results Score: {{cp.lessonAssetIdToProgress[19271].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19271].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19271].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19271].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Performance Appraisal and 360 Feedback Score: {{cp.lessonAssetIdToProgress[2144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2144].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2144].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(13, 20)}}
Ch 14. Overview of Workplace Pay & Benefits {{cp.topicAssetIdToProgress[146612].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Understanding Employee Compensation Score: {{cp.lessonAssetIdToProgress[2145].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2145].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2145].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2145].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Direct, Indirect & Non-Financial Compensation Strategies Score: {{cp.lessonAssetIdToProgress[18747].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18747].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18747].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18747].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Workers' Compensation: Overview and Description Score: {{cp.lessonAssetIdToProgress[15591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15591].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15591].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Unemployment Compensation: Definition, Benefits & Purpose Score: {{cp.lessonAssetIdToProgress[10869].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10869].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10869].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10869].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - National Labor Relations Board: History and Purpose Score: {{cp.lessonAssetIdToProgress[17851].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17851].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17851].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17851].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Labor Relations: Definition & Process Score: {{cp.lessonAssetIdToProgress[67430].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[67430].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[67430].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[67430].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Function of Collective Bargaining Score: {{cp.lessonAssetIdToProgress[2146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2146].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2146].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(14, 20)}}
Ch 15. Diversity at Work {{cp.topicAssetIdToProgress[146613].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Diversity? - Definition & Meaning Score: {{cp.lessonAssetIdToProgress[3440].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3440].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3440].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3440].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Individual Diversity: Biographical & Demographical Characteristics Score: {{cp.lessonAssetIdToProgress[10170].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10170].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10170].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10170].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is Workforce Diversity? - Definition & Issues Score: {{cp.lessonAssetIdToProgress[9084].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9084].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9084].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9084].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Cultural Diversity in the Workplace: Definition, Trends & Examples Score: {{cp.lessonAssetIdToProgress[7625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7625].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7625].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Gender Diversity in the Workplace: Definition, Trends & Examples Score: {{cp.lessonAssetIdToProgress[7626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7626].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7626].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Age Diversity in the Workplace: Definition, Trends & Examples Score: {{cp.lessonAssetIdToProgress[7627].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7627].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7627].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7627].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Ability and Disability Diversity in the Workplace: Definition, Trends & Examples Score: {{cp.lessonAssetIdToProgress[7628].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7628].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7628].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7628].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Religious Diversity in the Workplace: Definition & Laws Score: {{cp.lessonAssetIdToProgress[146614].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146614].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146614].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146614].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Sexual Orientation Discrimination in the Workplace: Definition, Laws & Cases Score: {{cp.lessonAssetIdToProgress[10769].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10769].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10769].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10769].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Socioeconomic Diversity in the Workplace Score: {{cp.lessonAssetIdToProgress[146615].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146615].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146615].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146615].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Managing a Diverse Workforce in Contemporary Organizations Score: {{cp.lessonAssetIdToProgress[2167].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2167].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2167].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2167].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Factors that Influence Perception in the Workplace Score: {{cp.lessonAssetIdToProgress[10074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10074].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10074].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10074].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Benefits of Diversity Training in Globalized Business Score: {{cp.lessonAssetIdToProgress[14592].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14592].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14592].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14592].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(15, 20)}}
Ch 16. Coaching & Feedback in the Workplace {{cp.topicAssetIdToProgress[146616].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Coaching in the Workplace: Definition & Importance Score: {{cp.lessonAssetIdToProgress[146617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146617].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146617].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Helping Others Set Effective Goals Score: {{cp.lessonAssetIdToProgress[146618].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146618].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146618].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146618].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Giving and Responding to Constructive Feedback Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Providing Clear & Consistent Feedback to Employees Score: {{cp.lessonAssetIdToProgress[57066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57066].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Positive Feedback: Definition & Examples Score: {{cp.lessonAssetIdToProgress[56946].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56946].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56946].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56946].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(16, 20)}}
Ch 17. Career Business Networking {{cp.topicAssetIdToProgress[146619].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Intro to Business Networking Score: {{cp.lessonAssetIdToProgress[47362].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[47362].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[47362].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[47362].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Goals & Strategies for Business Networking Score: {{cp.lessonAssetIdToProgress[47364].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[47364].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[47364].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[47364].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Networking for Career Success: How to Make Professional Contacts Score: {{cp.lessonAssetIdToProgress[18959].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18959].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18959].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18959].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Making the Most of Networking Opportunities Score: {{cp.lessonAssetIdToProgress[47368].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[47368].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[47368].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[47368].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Barriers to Networking Score: {{cp.lessonAssetIdToProgress[146620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146620].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146620].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(17, 20)}}
Ch 18. Mentoring at Work {{cp.topicAssetIdToProgress[146621].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Mentoring & Networking Relationships & Interpersonal Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[54281].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54281].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54281].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54281].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Advantages of Mentoring in the Workplace Score: {{cp.lessonAssetIdToProgress[58743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58743].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58743].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Mentoring in the Workplace: Types & Skills Score: {{cp.lessonAssetIdToProgress[58745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58745].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58745].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Managing an Effective Mentoring Relationship Score: {{cp.lessonAssetIdToProgress[58747].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58747].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58747].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58747].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Common Challenges in Mentoring Relationships Score: {{cp.lessonAssetIdToProgress[58748].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58748].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58748].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58748].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Roles & Responsibilities of Mentors & Mentees Score: {{cp.lessonAssetIdToProgress[58749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58749].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58749].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(18, 20)}}
Ch 19. Holding Productive Meetings {{cp.topicAssetIdToProgress[146622].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Preparing, Conducting, and Contributing to Productive Meetings Score: {{cp.lessonAssetIdToProgress[20903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20903].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20903].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Run a Purposeful Meeting Score: {{cp.lessonAssetIdToProgress[57268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57268].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57268].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Elements of Effective Meeting Management Score: {{cp.lessonAssetIdToProgress[38785].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38785].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38785].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38785].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Facilitative Interventions for Effective Meetings Score: {{cp.lessonAssetIdToProgress[146623].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146623].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146623].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146623].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Facilitation Techniques for Leading an Effective Meeting Score: {{cp.lessonAssetIdToProgress[57269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57269].bestScoreQuestions}}  Take Quiz Optional

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