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Coaching Others for Front-Line Managers

Course Summary

If your company's managers need to learn or review basic coaching concepts, have them complete this online corporate training course. Inside, they'll find a series of engaging lessons and assessments that can be reviewed at work or at home.
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6 chapters in Coaching Others for Front-Line Managers

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 6)}}
Ch 1. Introduction to Coaching for Front-Line Managers {{cp.topicAssetIdToProgress[468537].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Coaching in the Workplace: Definition & Importance Score: {{cp.lessonAssetIdToProgress[146617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146617].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146617].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Coaching vs. Counseling in the Workplace Score: {{cp.lessonAssetIdToProgress[180683].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[180683].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[180683].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[180683].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Formal & Informal Coaching: Definition & Comparison Score: {{cp.lessonAssetIdToProgress[468539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468539].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468539].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Workplace Coaching: Principles & Application Score: {{cp.lessonAssetIdToProgress[468541].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468541].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468541].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468541].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Benefits of Coaching Employees Score: {{cp.lessonAssetIdToProgress[468543].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468543].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468543].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468543].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Develop a Coaching Mindset as a Manager Score: {{cp.lessonAssetIdToProgress[468545].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468545].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468545].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468545].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 6)}}
Ch 2. Coaching Professionally {{cp.topicAssetIdToProgress[468547].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Importance of Self-Awareness in Workplace Coaching Score: {{cp.lessonAssetIdToProgress[468549].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468549].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468549].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468549].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Overcoming Coaching Roadblocks in the Workplace Score: {{cp.lessonAssetIdToProgress[468551].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468551].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468551].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468551].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Ethics in Workplace Coaching Score: {{cp.lessonAssetIdToProgress[468553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468553].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468553].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Professional Development for Coaches Score: {{cp.lessonAssetIdToProgress[468555].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468555].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468555].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468555].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Coaching Employees in Difficult Situations Score: {{cp.lessonAssetIdToProgress[468557].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468557].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468557].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468557].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 6)}}
Ch 3. The Workplace Coaching Process {{cp.topicAssetIdToProgress[468559].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Workplace Coaching Process: Stages & Overview Score: {{cp.lessonAssetIdToProgress[468561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468561].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468561].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468561].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Develop Individualized Coaching Plans Score: {{cp.lessonAssetIdToProgress[468563].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468563].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468563].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468563].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Coaching Agreements: Development & Templates Score: {{cp.lessonAssetIdToProgress[468565].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468565].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468565].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468565].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Helping Employees Become Self-Aware Through Coaching Score: {{cp.lessonAssetIdToProgress[468569].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468569].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468569].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468569].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Creating a Workplace Culture of Growth & Learning Score: {{cp.lessonAssetIdToProgress[468571].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468571].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468571].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468571].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Mentorship Question List to Help Mentees Set & Achieve Goals
Week {{::cp.getGoalWeekForTopic(3, 6)}}
Ch 4. Workplace Coaching Models & Methods {{cp.topicAssetIdToProgress[468573].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - 5-Step Coaching Model: Definition, Pros & Cons Score: {{cp.lessonAssetIdToProgress[468575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468575].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468575].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The OSKAR Method of Coaching: Definition, Pros & Cons Score: {{cp.lessonAssetIdToProgress[468577].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468577].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468577].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468577].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The GROW Model of Coaching: Definition, Pros & Cons Score: {{cp.lessonAssetIdToProgress[468579].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468579].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468579].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468579].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The ACHIEVE Coaching Method: Definition, Pros & Cons Score: {{cp.lessonAssetIdToProgress[468581].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468581].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468581].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468581].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The CLEAR Coaching Method: Definition, Pros & Cons Score: {{cp.lessonAssetIdToProgress[468583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468583].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468583].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The CHANGE Coaching Method: Definition, Pros & Cons Score: {{cp.lessonAssetIdToProgress[468585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468585].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468585].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468585].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The STAR Coaching Method: Definition, Pros & Cons Score: {{cp.lessonAssetIdToProgress[468587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468587].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468587].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - The FUEL Coaching Method: Definition, Pros & Cons Score: {{cp.lessonAssetIdToProgress[468589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468589].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468589].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Performance Coaching: Definition & Overview Score: {{cp.lessonAssetIdToProgress[468591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468591].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468591].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Appreciative Coaching: Definition & Overview Score: {{cp.lessonAssetIdToProgress[468593].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468593].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468593].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468593].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Practical Application: Motivating Employees by Personality Types
Week {{::cp.getGoalWeekForTopic(4, 6)}}
Ch 5. Communication in Workplace Coaching {{cp.topicAssetIdToProgress[468595].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Active Listening? - Techniques, Definition & Examples Score: {{cp.lessonAssetIdToProgress[5354].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5354].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5354].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5354].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Effective Listening in the Workplace? - Definition, Techniques & Barriers Score: {{cp.lessonAssetIdToProgress[18916].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18916].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18916].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18916].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Questioning Techniques for Coaching Score: {{cp.lessonAssetIdToProgress[468597].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468597].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468597].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468597].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Direct Communication: Definition & Examples Score: {{cp.lessonAssetIdToProgress[6599].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6599].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6599].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6599].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Direct Communication in Coaching Employees Score: {{cp.lessonAssetIdToProgress[468599].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468599].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468599].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468599].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Adapt Workplace Coaching Communication Score: {{cp.lessonAssetIdToProgress[468601].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468601].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468601].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468601].bestScoreQuestions}}  Take Quiz Optional

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Practice Tests in this course
Check your knowledge of this course with a 50-question practice test. Once you take the test, you will receive a detailed exam report complete with your personal statistics and even specific lessons to focus on! Take the practice test now
Your detailed study guide will include:
  • Answers and detailed explanations to each question
  • Video lessons to explain complicated concepts
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