- Course type: Self-paced
- Available Lessons: 40
- Average Lesson Length: 8 min
Eligible for Certificate: Yes
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1What is Communication? - Definition & Importance
Course SummaryThis course uses written and recorded lessons to help engineers use communication tools in the workplace. Engineers will learn how to be more effective with their professional correspondence as well as how to contribute to meaningful workplace communication.
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Course Practice TestCheck your knowledge of this course with a 50-question practice test.
- Comprehensive test covering all topics
- Detailed video explanations for wrong answers
About This Course
The sections of this course present short, engaging written and video lessons to your engineering employees. With these lessons, they can learn the different types of workplace correspondence and structures, the importance of being empathetic and effective in communication, and potential issues brought up in communication.
How It Works
These lessons are accessible from desktop computers, laptops, tablets and smartphones. The lessons are available to view individually or in sequence as part of your organization's corporate training program. Your engineering employees will enjoy the flexibility of completing their communication training wherever is convenient for them.
Using this course is simple:
- Brief video lessons explain professional communication to your engineering employees
- Multiple-choice quizzes make it easy for engineers to assess their learning regarding communication issues
- At the end of each chapter, a comprehensive exam checks their knowledge of the topic
- Overall understanding of the course is tested in the final exam
How It Helps
- Promotes essential knowledge: In order to maintain an efficient working environment, engineers should be aware of effective communication habits.
- Institutes conformity: By training all your company's engineers in the same communication techniques, this course can streamline the communication process among engineers, saving time and other resources.
- Prevents disagreements: With this training, employees will have the tools necessary to achieve effective workplace communication without becoming argumentative or succumbing to inappropriate behavior.
|Chapter||Topics & Objectives|
|Fundamentals of Communication for Engineers||Review definitions and types of communication, identify assertive and persuasive communication techniques, and discover how to maintain professionalism|
|Interpersonal Communication for Engineers||Communication requires two sides - review the importance of immediacy and compliance in communication, how to identify aggressiveness and argumentativeness, and find ways to express empathy|
|Influences on Communication for Engineers||Cultural differences, non-verbal communications, and ethics all play a large role in communication; review these potential pitfalls as well as best practices for conflict management|
|How to Write Emails & Memos for Engineers||Define the differences in the various types of business correspondence and learn what makes a well-crafted and effective composition|
|Writing Business Reports & Proposals||Review the structure, content, and purpose of business reports including different types of proposals, persuasive elements, and potential ethical issues|
|Technical Writing for Engineers||Define and identify specialized writing styles and learn tips for effective communications, such as visual aids and unity of language|
|Developing Effective Presentations||Learn to organize and develop great business presentations with visual aids and the different ways to exhibit data|
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