Communication Skills for Engineers

Course Summary

This course uses written and recorded lessons to help engineers use communication tools in the workplace. Engineers will learn how to be more effective with their professional correspondence as well as how to contribute to meaningful workplace communication.
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7 chapters in Communication Skills for Engineers

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 7)}}
Ch 1. Fundamentals of Communication for Engineers {{cp.topicAssetIdToProgress[161421].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Communication? - Definition & Importance Score: {{cp.lessonAssetIdToProgress[14892].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14892].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14892].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14892].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Communication: Formal, Informal, Grapevine, Verbal & Non-Verbal Score: {{cp.lessonAssetIdToProgress[14894].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14894].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14894].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14894].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Persuasive Communication: Theories, Skills & Techniques Score: {{cp.lessonAssetIdToProgress[11207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[11207].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[11207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[11207].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Assertive Communication Skills: Definition & Behaviors Score: {{cp.lessonAssetIdToProgress[16552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16552].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[16552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16552].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What Is Professionalism in Communication? - Definition & Skills Score: {{cp.lessonAssetIdToProgress[58077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58077].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 7)}}
Ch 2. Interpersonal Communication for Engineers {{cp.topicAssetIdToProgress[161423].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Immediacy in Communication: Definition & Concept Score: {{cp.lessonAssetIdToProgress[7474].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7474].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7474].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7474].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Compliance Gaining & Resistance Strategies Score: {{cp.lessonAssetIdToProgress[54251].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54251].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54251].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54251].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Comparing Verbal Aggressiveness & Argumentativeness Score: {{cp.lessonAssetIdToProgress[54248].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54248].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54248].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54248].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Being an Empathetic Communicator Score: {{cp.lessonAssetIdToProgress[22967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22967].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22967].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 7)}}
Ch 3. Influences on Communication for Engineers {{cp.topicAssetIdToProgress[161425].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - How Influences on Emotional Expression Impact Communication Score: {{cp.lessonAssetIdToProgress[54254].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54254].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54254].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54254].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Ethics in Interpersonal Communication Score: {{cp.lessonAssetIdToProgress[54213].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54213].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54213].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54213].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Role of Culture in Nonverbal Communication Score: {{cp.lessonAssetIdToProgress[54231].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54231].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54231].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54231].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Cultural Competency in Communication Score: {{cp.lessonAssetIdToProgress[54275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54275].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54275].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Cultural Differences in Conflict Responses Score: {{cp.lessonAssetIdToProgress[54247].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54247].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54247].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54247].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is Conflict Management? - Definition, Styles & Strategies Score: {{cp.lessonAssetIdToProgress[8762].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8762].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8762].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8762].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 7)}}
Ch 4. How to Write Emails & Memos for Engineers {{cp.topicAssetIdToProgress[161427].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Comparing Types of Business Correspondence Score: {{cp.lessonAssetIdToProgress[56275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56275].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56275].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Purpose, Content & Structure of Emails Score: {{cp.lessonAssetIdToProgress[56279].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56279].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56279].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56279].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Writing Effective Emails in the Workplace: Formality, Content, Language and Format Score: {{cp.lessonAssetIdToProgress[15077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15077].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Purpose, Content & Structure of Memos Score: {{cp.lessonAssetIdToProgress[56280].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56280].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56280].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56280].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Following the Writing Process for Memos Score: {{cp.lessonAssetIdToProgress[56282].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56282].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56282].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56282].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Crafting Strong and Coherent Paragraphs in Business Communication Score: {{cp.lessonAssetIdToProgress[21309].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21309].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21309].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21309].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 7)}}
Ch 5. Writing Business Reports & Proposals {{cp.topicAssetIdToProgress[161429].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Writing a Business Report: Structure & Examples Score: {{cp.lessonAssetIdToProgress[69161].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[69161].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[69161].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[69161].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Write Feasibility Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56269].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Planning Processes for Informational and Analytical Reports Score: {{cp.lessonAssetIdToProgress[22092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22092].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22092].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Purpose, Content & Structure of Proposals Score: {{cp.lessonAssetIdToProgress[56301].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56301].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56301].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56301].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Comparing Different Types of Proposals Score: {{cp.lessonAssetIdToProgress[56302].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56302].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56302].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56302].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Persuasive Elements of Proposals Score: {{cp.lessonAssetIdToProgress[56303].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56303].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56303].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56303].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Ethical Issues in Informal Report Writing Score: {{cp.lessonAssetIdToProgress[56264].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56264].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56264].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56264].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Ethical Issues in Formal Report Writing Score: {{cp.lessonAssetIdToProgress[56273].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56273].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56273].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56273].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 7)}}
Ch 6. Technical Writing for Engineers {{cp.topicAssetIdToProgress[161431].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Technical Writing? Score: {{cp.lessonAssetIdToProgress[44470].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[44470].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[44470].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[44470].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Examples of Parallel Structure in Technical Writing Score: {{cp.lessonAssetIdToProgress[24418].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[24418].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[24418].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[24418].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Achieving Unity in Technical Writing Score: {{cp.lessonAssetIdToProgress[28691].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[28691].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[28691].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[28691].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Writing Technical Specifications Score: {{cp.lessonAssetIdToProgress[34682].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[34682].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[34682].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[34682].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Writing Process for Technical Instructions Score: {{cp.lessonAssetIdToProgress[56290].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56290].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56290].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56290].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Role of Visuals in Technical Instructions Score: {{cp.lessonAssetIdToProgress[56291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56291].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56291].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Purpose, Content & Structure of Manuals Score: {{cp.lessonAssetIdToProgress[56294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56294].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56294].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Standard Operating Procedure (SOP): Purpose, Content & Structure Score: {{cp.lessonAssetIdToProgress[56298].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56298].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56298].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56298].bestScoreQuestions}}  Take Quiz Optional

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Practice Tests in this course
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