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Communication Skills for Leaders

Course Summary

The chapters in this online communication skills course are composed of a series of engaging lessons and assessments. The course is designed to help team leaders and managerial employees strengthen their professional communication skills and abilities.
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4 chapters in Communication Skills for Leaders

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 4)}}
Ch 1. Leadership in Communication {{cp.topicAssetIdToProgress[155915].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Leadership: Leaders & Their Role in Organizations Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is a Team Leader? - Description, Role & Responsibilities Score: {{cp.lessonAssetIdToProgress[7444].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7444].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7444].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7444].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Work Team in Contemporary Business: Definition & Analysis Score: {{cp.lessonAssetIdToProgress[20898].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20898].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20898].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20898].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Delegation Within Teams: Process & Advantages Score: {{cp.lessonAssetIdToProgress[56248].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56248].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56248].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56248].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Team Conflict and the Work Process Score: {{cp.lessonAssetIdToProgress[2085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2085].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2085].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Conflict Resolution Scenario
Lesson 7 - Practical Application: Conflict Resolution for Team Leaders
Week {{::cp.getGoalWeekForTopic(1, 4)}}
Ch 2. Leadership in Team Goal-Setting {{cp.topicAssetIdToProgress[155917].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Setting Team Goals & Objectives Score: {{cp.lessonAssetIdToProgress[56246].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56246].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56246].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56246].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Goal-Setting Theory in Management: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7519].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7519].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7519].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7519].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Aligning Team & Company Goals Score: {{cp.lessonAssetIdToProgress[57958].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57958].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57958].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57958].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Leadership Philosophies: Types & Examples Score: {{cp.lessonAssetIdToProgress[69175].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[69175].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[69175].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[69175].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Leadership Orientation: Task-Oriented & People-Oriented Score: {{cp.lessonAssetIdToProgress[2091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2091].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2091].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Aligning Individual Strengths With Team Goals Score: {{cp.lessonAssetIdToProgress[56247].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56247].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56247].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56247].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 4)}}
Ch 3. Communication Skills for Team Leaders {{cp.topicAssetIdToProgress[155919].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Qualities of Effective Leadership Score: {{cp.lessonAssetIdToProgress[56328].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56328].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56328].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56328].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Importance of Strong Communication Skills for Leaders Score: {{cp.lessonAssetIdToProgress[56329].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56329].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56329].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56329].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Barriers to Effective Communication: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Interpersonal Skills in the Workplace: Examples and Importance Score: {{cp.lessonAssetIdToProgress[9744].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9744].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9744].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9744].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Communication Strategies for Virtual Teams Score: {{cp.lessonAssetIdToProgress[57794].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57794].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57794].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57794].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Using Emotional Intelligence in Leadership Score: {{cp.lessonAssetIdToProgress[10190].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10190].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10190].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10190].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Leader-Member Exchange Theory and Organizational Behavior Score: {{cp.lessonAssetIdToProgress[10197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10197].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10197].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Practical Application: Linguistic Tools for Leadership Communication
Week {{::cp.getGoalWeekForTopic(3, 4)}}
Ch 4. Power in Communication & Leadership {{cp.topicAssetIdToProgress[155921].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Legitimate Power in Leadership: Definition & Example Score: {{cp.lessonAssetIdToProgress[7425].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7425].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7425].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7425].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Referent Power in Leadership: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7446].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7446].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7446].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7446].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Expert Power in Leadership: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7438].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7438].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7438].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7438].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Coercive Power in Leadership: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7454].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7454].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7454].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7454].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Employee Empowerment: Definition, Advantages & Disadvantages Score: {{cp.lessonAssetIdToProgress[7527].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7527].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7527].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7527].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Empowerment in Management: Definition & Explanation Score: {{cp.lessonAssetIdToProgress[6933].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6933].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6933].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6933].bestScoreQuestions}}  Take Quiz Optional

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Practice Tests in this course
Check your knowledge of this course with a 50-question practice test. Once you take the test, you will receive a detailed exam report complete with your personal statistics and even specific lessons to focus on! Take the practice test now
Your detailed study guide will include:
  • Answers and detailed explanations to each question
  • Video lessons to explain complicated concepts
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