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Communication Skills for Pharmacists

  • Course type: Self-paced
  • Available Lessons: 27
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Yes

    Certificates show that you have completed the course. They do not provide credit.

  • Watch a preview:

    What is Communication? - Definition & Importance

  • Communication Skills for Pharmacists Practice Test

Course Summary

The ability to communicate effectively is an important skill in the pharmacy field. Help your company's pharmacists develop core communication skills by utilizing these entertaining and informative lessons in your training sessions.
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5 chapters in Communication Skills for Pharmacists

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 5)}}
Ch 1. Interpersonal Communication for Pharmacists {{cp.topicAssetIdToProgress[160765].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Communication? - Definition & Importance Score: {{cp.lessonAssetIdToProgress[14892].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14892].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14892].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14892].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Professionalism in Communication? - Definition & Skills Score: {{cp.lessonAssetIdToProgress[58077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58077].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Interpersonal Relationships: Definition & Theories Score: {{cp.lessonAssetIdToProgress[7163].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7163].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7163].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7163].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Interprofessional Communication & Collaboration in Healthcare Score: {{cp.lessonAssetIdToProgress[160767].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[160767].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[160767].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[160767].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Pharmacist-Patient Relationship Score: {{cp.lessonAssetIdToProgress[160769].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[160769].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[160769].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[160769].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Build Trust in a Relationship Score: {{cp.lessonAssetIdToProgress[109532].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[109532].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[109532].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[109532].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Skills Necessary for Pharmacist-Patient Communications Score: {{cp.lessonAssetIdToProgress[160771].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[160771].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[160771].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[160771].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Being an Empathetic Communicator Score: {{cp.lessonAssetIdToProgress[22967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22967].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22967].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 5)}}
Ch 2. Influences on Interpersonal Communication {{cp.topicAssetIdToProgress[160773].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Ethics in Interpersonal Communication Score: {{cp.lessonAssetIdToProgress[54213].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54213].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54213].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54213].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Cultural Competency in Communication Score: {{cp.lessonAssetIdToProgress[54275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54275].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54275].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Role of Culture in Nonverbal Communication Score: {{cp.lessonAssetIdToProgress[54231].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54231].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54231].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54231].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How Influences on Emotional Expression Impact Communication Score: {{cp.lessonAssetIdToProgress[54254].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54254].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54254].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54254].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 5)}}
Ch 3. Types & Components of Communication for Pharmacists {{cp.topicAssetIdToProgress[160775].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Types of Communication: Formal, Informal, Grapevine, Verbal & Non-Verbal Score: {{cp.lessonAssetIdToProgress[14894].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14894].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14894].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14894].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Persuasive Communication: Theories, Skills & Techniques Score: {{cp.lessonAssetIdToProgress[11207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[11207].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[11207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[11207].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Immediacy in Communication: Definition & Concept Score: {{cp.lessonAssetIdToProgress[7474].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7474].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7474].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7474].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - 5 Stages of Change Model Score: {{cp.lessonAssetIdToProgress[84659].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[84659].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[84659].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[84659].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Compliance Gaining & Resistance Strategies Score: {{cp.lessonAssetIdToProgress[54251].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54251].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54251].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54251].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 5)}}
Ch 4. Conflict Management for Pharmacists {{cp.topicAssetIdToProgress[160777].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Conflict Management? - Definition, Styles & Strategies Score: {{cp.lessonAssetIdToProgress[8762].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8762].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8762].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8762].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Assertive Communication Skills: Definition & Behaviors Score: {{cp.lessonAssetIdToProgress[16552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16552].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[16552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16552].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Comparing Verbal Aggressiveness & Argumentativeness Score: {{cp.lessonAssetIdToProgress[54248].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54248].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54248].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54248].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Cultural Differences in Conflict Responses Score: {{cp.lessonAssetIdToProgress[54247].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54247].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54247].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54247].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 5)}}
Ch 5. Written Communication for Pharmacists {{cp.topicAssetIdToProgress[160779].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Written Communication in Business? - Definition, Types & Examples Score: {{cp.lessonAssetIdToProgress[7510].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7510].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7510].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7510].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Determining the Purpose of Your Message: Inform, Persuade & Good Will Score: {{cp.lessonAssetIdToProgress[21111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21111].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21111].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Analyzing Your Audience and Adapting Your Message: Purpose, Process & Strategy Score: {{cp.lessonAssetIdToProgress[21112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21112].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21112].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Understanding the Tone and Voice of Your Message Score: {{cp.lessonAssetIdToProgress[21304].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21304].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21304].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21304].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Proofreading Your Message for Spelling, Grammar, Accuracy & Clarity Score: {{cp.lessonAssetIdToProgress[21698].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21698].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21698].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21698].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Using Nondiscriminatory Language in Business Communication Score: {{cp.lessonAssetIdToProgress[21306].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21306].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21306].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21306].bestScoreQuestions}}  Take Quiz Optional

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Practice Tests in this course
Check your knowledge of this course with a 50-question practice test. Once you take the test, you will receive a detailed exam report complete with your personal statistics and even specific lessons to focus on! Take the practice test now
Your detailed study guide will include:
  • Answers and detailed explanations to each question
  • Video lessons to explain complicated concepts
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