- Course type: Self-paced
- Available Lessons: 40
- Average Lesson Length: 8 min
Eligible for Certificate:
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1Defining Workplace Conflict: Types and Perspectives
Course SummaryWhen you access this course, you'll find lessons you can use to help your managerial employees learn how to handle conflict in the workplace. The video lessons, short quizzes and tests are accessible 24 hours a day and can be assigned your employees or used in a corporate training session
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Course Practice TestCheck your knowledge of this course with a 50-question practice test.
- Comprehensive test covering all topics
- Detailed video explanations for wrong answers
About This Course
If you're looking for a resource to teach your company's supervisors how to successfully navigate conflict management, this engaging course can help. Our mobile-friendly and self-paced lessons address subjects such as identifying conflict behaviors, sources of organizational conflict, the supervisor's role in conflict management, and strategies that can be employed by supervisors to deal with and prevent conflict in the workplace.
How It Works
This course is organized into chapters by subject and then broken down into bite-sized lessons your employees can access on any laptop, table or smartphone 24 hours a day.
In this course, you'll find:
- Concise lessons covering conflict management topics for supervisors
- Lesson quizzes to test your employees' progress
- Chapter tests to assess understanding of important concepts
- A final course exam to provide a comprehensive overview
How It Helps
- Offers flexibility: Your employees can access this course at home, from work or on the go on any tablet or smartphone, providing them with completely flexible access to this material.
- Boosts confidence: Help encourage your supervisors and provide them with the tools they need to deal with conflict management in the workplace.
- Maximizes efficiency: Supervisors who know how to identify and handle conflict can more effectively lead their teams and quickly address any issues that arise.
When your employees take this course, they'll learn about the following topics:
- Conflict management and the supervisor
- Sources of organizational conflict
- Identifying conflict behaviors
- Supervisor strategies for conflict management
- Conflict prevention strategies for supervisors to use
Earning College Credit
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