- Course type: Self-paced
- Available Lessons: 9
- Average Lesson Length: 8 min
Eligible for Certificate: Yes
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1Proactive Customer Service: Definition & Benefits
Course SummaryThis Creating Proactive Customer Service course is a training tool to help your employees understand and implement methods for anticipating customer needs and preparing for potential issues. Ensure your employees maintain excellent customer service to help your company thrive with these short videos.
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