- Course type: Self-paced
- Available Lessons: 10
- Average Lesson Length: 8 min
Eligible for Certificate: Yes
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1Email as a Customer Service Strategy
Course SummaryUtilize these short videos to train your employees on how to structure and write customer service emails as well as avoid common mistakes when emailing customers about products and services or when handling complaints or concerns.
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- Answers and detailed explanations to each question
- Video lessons to explain complicated concepts