Effective Cross-Cultural Communication in Business

  • Course type: Self-paced
  • Available Lessons: 13
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Yes

    Certificates show that you have completed the course. They do not provide credit.

  • Watch a preview:

    Being a Self-Aware and Adaptive Communicator

  • Effective Cross-Cultural Communication in Business Practice Test

Course Summary

Use this course to help your employees and managers understand the importance of cross-cultural communication. After reviewing the video and text lessons, you can use the multiple-choice quizzes to assess how well the material is understood and where further training is needed.
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2 chapters in Effective Cross-Cultural Communication in Business

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 2)}}
Ch 1. Basic Communication Skills {{cp.topicAssetIdToProgress[56968].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Being a Self-Aware and Adaptive Communicator Score: {{cp.lessonAssetIdToProgress[22966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22966].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22966].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How Perception Influences the Communication Process Score: {{cp.lessonAssetIdToProgress[18917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18917].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18917].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Emotional Intelligence in the Workplace: Definition & Meaning Score: {{cp.lessonAssetIdToProgress[7097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7097].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7097].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Practical Application: Handling Workplace Situations with Emotional Intelligence
Lesson 5 - Skills & Activities for Effective Group Communication Score: {{cp.lessonAssetIdToProgress[56969].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56969].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56969].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56969].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 2)}}
Ch 2. Cross-Cultural Communication Skills {{cp.topicAssetIdToProgress[56970].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Cross-Cultural Communication: Definition, Strategies & Examples Score: {{cp.lessonAssetIdToProgress[7764].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7764].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7764].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7764].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Individualistic vs. Collectivistic Cultures: Differences & Communication Styles Score: {{cp.lessonAssetIdToProgress[22974].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22974].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22974].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22974].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Cultural Perceptions of Communication in Organizations: Low Context and High Context Score: {{cp.lessonAssetIdToProgress[10080].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10080].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10080].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10080].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Masculine vs. Feminine Cultures: Distinctions & Communication Styles Score: {{cp.lessonAssetIdToProgress[22976].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22976].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22976].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22976].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Monochronic vs. Polychronic Cultures: Definitions & Communication Styles Score: {{cp.lessonAssetIdToProgress[22977].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22977].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22977].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22977].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Cross-Cultural Communication Styles Infographic
Lesson 7 - Communicating in Different Languages: Dealing with Interpreters and Jargon Score: {{cp.lessonAssetIdToProgress[22978].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22978].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22978].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22978].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What Are Cultural Barriers to Communication in the Workplace? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[8503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8503].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8503].bestScoreQuestions}}  Take Quiz Optional

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Practice Tests in this course
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  • Video lessons to explain complicated concepts
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