- Course type: Self-paced
- Available Lessons: 11
- Average Lesson Length: 8 min
Eligible for Certificate:
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1The Importance of Employer & Employee Expectations
Course SummaryLet us help you train your company's managers on methods of establishing and enforcing expectations for their employees. These lessons and quizzes provide techniques to improve performance evaluations and provide ongoing feedback.
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About This Course
Establishing expectations for your employees and making sure they understand what is expected of them are key to corporate success. This course looks at how to devise written policies, communicate expectations and evaluate employee performance. You can use the short quizzes that accompany each lesson during corporate training sessions to make sure your managers understand the topics discussed in this chapter.
How It Works
Each chapter is made up of several video lessons, each lasting about five minutes. You can set up group corporate training sessions, which allow your managers to discuss the lesson topics, or let your managers watch the lessons on their own. Lessons are available at all times on a mobile device or computer.
This course's training features include:
- Engaging lessons taught by expert instructors
- Video tags that make it easy to find key points in the lessons
- Lesson quizzes that allow your managers to test their learning
- A chapter test on the importance of employee expectations and ways to influence employee behavior
- A chapter test covering setting employee expectations and communicating expectations
- A final exam that reviews all the material this chapter covers
How It Helps
- Sets employee expectations: These videos explain how managers can involve employees in establishing performance standards and expectations, honestly discussing problems and solutions.
- Helps develop company standards: Studying these lessons will show your managers how to establish company policies, giving both managers and employees a clear idea of acceptable standards and behaviors.
- Improves communication: Your managers will study techniques to effectively communicate the company's expectations to employees which can help them learn to provide honest feedback in their performance appraisals.
Setting Clear Employee Expectations
- Employer and employee expectations
- Establishing performance standards
- The Pygmalion Effect
- Common mistakes in establishing employee expectations
Managing Employee Expectations
- What company handbooks should contain
- Communication about expectations
- Performance appraisals
- Consistent feedback
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