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Giving & Receiving Feedback for Supervisors

  • Course type: Self-paced
  • Available Lessons: 31
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Yes

    Certificates show that you have completed the course. They do not provide credit.

  • Watch a preview:

    Building Your Team as a First-Time Manager

  • Giving & Receiving Feedback for Supervisors Practice Test

Course Summary

This convenient online training course is intended for supervisors who wish to improve their feedback skills. The course contains short expertly-taught lessons that can be studied at any time.
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4 chapters in Giving & Receiving Feedback for Supervisors

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 4)}}
Ch 1. The Manager's Role in Feedback {{cp.topicAssetIdToProgress[468507].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Building Your Team as a First-Time Manager Score: {{cp.lessonAssetIdToProgress[56966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56966].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56966].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Supervisor's Role in Giving & Receiving Feedback Score: {{cp.lessonAssetIdToProgress[468509].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468509].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468509].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468509].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Give Feedback as a First-Time Manager Score: {{cp.lessonAssetIdToProgress[468511].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468511].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468511].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468511].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Pygmalion Effect: Influencing Employee Behavior Score: {{cp.lessonAssetIdToProgress[2110].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2110].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2110].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2110].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Pygmalion Effect: Scenario & Application
Lesson 6 - How Managers Can Positively Influence Employees Score: {{cp.lessonAssetIdToProgress[59751].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[59751].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[59751].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[59751].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Motivating Employees in the Workplace: Methods & Importance Score: {{cp.lessonAssetIdToProgress[7445].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7445].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7445].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7445].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - How to Empower Employees & Improve Employee Performance Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Communicating Employee Expectations Score: {{cp.lessonAssetIdToProgress[57981].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57981].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57981].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57981].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 4)}}
Ch 2. Feedback in the Workplace {{cp.topicAssetIdToProgress[468513].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Job Performance Feedback: Methods & Examples Score: {{cp.lessonAssetIdToProgress[72297].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72297].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72297].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72297].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Performance Appraisal and 360 Feedback Score: {{cp.lessonAssetIdToProgress[2144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2144].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2144].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Employee Evaluation in a Virtual Environment Score: {{cp.lessonAssetIdToProgress[57799].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57799].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57799].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57799].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Employee Intervention: Methods and Application Score: {{cp.lessonAssetIdToProgress[14588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14588].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14588].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Practical Application: Applying Employee Intervention Methods
Lesson 6 - Routine and Positive Messages in the Workplace Score: {{cp.lessonAssetIdToProgress[20073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20073].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20073].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20073].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 4)}}
Ch 3. Delivering Positive & Constructive Feedback {{cp.topicAssetIdToProgress[468515].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Providing Clear & Consistent Feedback to Employees Score: {{cp.lessonAssetIdToProgress[57066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57066].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Giving and Responding to Constructive Feedback Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Positive Feedback: Definition & Examples Score: {{cp.lessonAssetIdToProgress[56946].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56946].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56946].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56946].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Practical Application: Delivering Positive Feedback in the Workplace
Lesson 5 - Negative Messages in the Workplace: Types & Messaging Score: {{cp.lessonAssetIdToProgress[20076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20076].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20076].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Strategies for Delivering Negative Messages Score: {{cp.lessonAssetIdToProgress[20077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20077].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Practical Application: Delivering Negative Messages in the Workplace
Week {{::cp.getGoalWeekForTopic(3, 4)}}
Ch 4. Communication Skills for Effective Feedback {{cp.topicAssetIdToProgress[468517].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Elements of Effective Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Being a Self-Aware and Adaptive Communicator Score: {{cp.lessonAssetIdToProgress[22966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22966].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22966].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Being an Empathetic Communicator Score: {{cp.lessonAssetIdToProgress[22967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22967].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[22967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[22967].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Guidelines for Using Verbal Messages in Communication Score: {{cp.lessonAssetIdToProgress[54228].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54228].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[54228].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[54228].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Implicit and Explicit Rules of Communication: Definitions & Examples Score: {{cp.lessonAssetIdToProgress[18915].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18915].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18915].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18915].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is Effective Listening in the Workplace? - Definition, Techniques & Barriers Score: {{cp.lessonAssetIdToProgress[18916].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18916].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18916].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18916].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Role of Gender in Giving Feedback Score: {{cp.lessonAssetIdToProgress[468519].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468519].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468519].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468519].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Giving & Receiving Feedback in a Multicultural Environment Score: {{cp.lessonAssetIdToProgress[468521].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468521].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468521].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468521].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Practical Application: Employee Feedback Form

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Practice Tests in this course
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