- Course type: Self-paced
- Available Lessons: 31
- Average Lesson Length: 8 min
Eligible for Certificate:
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1Building Your Team as a First-Time Manager
Course SummaryThis convenient online training course is intended for supervisors who wish to improve their feedback skills. The course contains short expertly-taught lessons that can be studied at any time.
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Course Practice TestCheck your knowledge of this course with a 50-question practice test.
- Comprehensive test covering all topics
- Detailed video explanations for wrong answers
About This Course
Assign your organization's managers this course to help them strengthen their feedback skills. Through a series of bite-sized lessons, your managers will learn how to give and receive constructive feedback in the workplace. This mobile-friendly course is completely self-paced, and it includes short quizzes to help managers solidify their understanding of workplace feedback.
How It Works
This course can be used in a variety of situations. For example, you can integrate the course material during a corporate training session, or you can assign the course directly to your supervisors and have them complete it on their own time.
Using the course is easy:
- Engaging lessons present feedback concepts in a way that's easy to understand and remember
- Assessments are included to help your supervisors retain important feedback topics
- 24/7 access to the course helps managers study whenever it's convenient
- A final course exam ensures that your company's managers fully understand how to give and receive constructive feedback
How It Helps
- Builds awareness: Your company's supervisors better understand their role in the feedback process.
- Explains the importance of feedback: The course lays out the many ways in which feedback is an integral part of an organization's success.
- Improves feedback skills: Supervisors who complete this course will be able to effectively communicate with their employees and deliver constructive and positive feedback.
After finishing the course, your company's supervisors should understand the following:
- The manager's role in the feedback process
- Purpose and benefits of workplace feedback
- Positive and constructive feedback
- Effective feedback communication skills
Earning College Credit
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