Hospitality & Tourism Management Training

  • Course type: Self-paced
  • Available Lessons: 114
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Certificate completed Yes

    Certificates show that you have completed the course. They do not provide credit.

  • Watch a preview:

    Hospitality Industry: Definition & Overview

  • Hospitality & Tourism Management Training Practice Test

Course Summary

Start or advance your hospitality career by understanding essential hospitality and tourism management concepts. This course uses fun and engaging lessons that educate you on operations and management topics in the hospitality and tourism industry.
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12 chapters in Hospitality & Tourism Management Training

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 12)}}
Ch 1. Hospitality Industry Basics {{cp.topicAssetIdToProgress[208550].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Hospitality Industry: Definition & Overview Score: {{cp.lessonAssetIdToProgress[208552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208552].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208552].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208552].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Hospitality Industry: History & Origin Score: {{cp.lessonAssetIdToProgress[208554].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208554].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208554].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208554].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Hospitality Industry: Growth & Future Score: {{cp.lessonAssetIdToProgress[208556].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208556].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208556].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208556].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Hospitality Industry: Products & Characteristics Score: {{cp.lessonAssetIdToProgress[208558].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208558].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208558].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208558].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Hospitality Industry: Market Statistics & Analysis Score: {{cp.lessonAssetIdToProgress[208560].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208560].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208560].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208560].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Hospitality Industry: Trends & Technology Score: {{cp.lessonAssetIdToProgress[208562].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208562].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208562].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208562].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Hospitality Industry: Leadership & Supervision Score: {{cp.lessonAssetIdToProgress[208564].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208564].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208564].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208564].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Hospitality Industry: Labor & Legal Issues Score: {{cp.lessonAssetIdToProgress[208566].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208566].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208566].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208566].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Importance of Training in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208568].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208568].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208568].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208568].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Hospitality Industry: Skills, Competition & Turnover Score: {{cp.lessonAssetIdToProgress[208570].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208570].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208570].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208570].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Hospitality Industry: Customer Service & Guest Satisfaction Score: {{cp.lessonAssetIdToProgress[208572].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208572].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208572].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208572].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Sectors & Services of the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208574].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208574].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Challenges of the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208576].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208576].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208576].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208576].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Hospitality Industry: Case Study & Research Score: {{cp.lessonAssetIdToProgress[208578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208578].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208578].bestScoreQuestions}}  Take Quiz Optional
Lesson 15 - What is Tourism Management? Score: {{cp.lessonAssetIdToProgress[257583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[257583].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[257583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[257583].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 12)}}
Ch 2. Operating in the Hospitality Industry {{cp.topicAssetIdToProgress[208584].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - E-Commerce in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208586].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208586].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Food Safety in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208590].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208590].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Sustainability & Environmental Issues in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208592].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208592].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208592].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208592].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Corporate Social Responsibility in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208594].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208594].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208594].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208594].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Communication Skills in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208596].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208596].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208596].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208596].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Relationship Between Tourism & Hospitality Score: {{cp.lessonAssetIdToProgress[208598].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208598].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208598].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208598].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Hospitality Laws & Regulations Score: {{cp.lessonAssetIdToProgress[227771].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227771].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227771].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227771].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Understanding Hospitality Law: Case Study Score: {{cp.lessonAssetIdToProgress[227773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227773].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227773].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Starting a Restaurant: Cost & Tips Score: {{cp.lessonAssetIdToProgress[227775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227775].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227775].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - How to Write a Restaurant Business Plan Score: {{cp.lessonAssetIdToProgress[227777].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227777].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227777].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227777].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Restaurant Business Plan Template
Lesson 12 - How to Get a Restaurant License Score: {{cp.lessonAssetIdToProgress[227781].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227781].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227781].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227781].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Restaurant Organizational Structure Score: {{cp.lessonAssetIdToProgress[227783].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227783].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227783].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227783].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Restaurant Organizational Chart: Template & Sample
Week {{::cp.getGoalWeekForTopic(2, 12)}}
Ch 3. Hospitality Management {{cp.topicAssetIdToProgress[208600].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Human Resources Management for Hospitality Score: {{cp.lessonAssetIdToProgress[265197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[265197].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[265197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[265197].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Project Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208604].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208604].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208604].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208604].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Managing Technology in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208606].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208606].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208606].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208606].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Revenue Management for the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208608].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208608].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208608].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208608].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Financial Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208610].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208610].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208610].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208610].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Financial Accounting for the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208612].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208612].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208612].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208612].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Managerial Accounting for the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208614].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208614].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208614].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208614].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Risk Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208616].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208616].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208616].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208616].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Strategic Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208618].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208618].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208618].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208618].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Crisis Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208620].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208620].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Waste Management in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208622].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208622].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208622].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208622].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Occupancy Rate: Definition & Formula Score: {{cp.lessonAssetIdToProgress[418449].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[418449].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[418449].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[418449].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 12)}}
Ch 4. The International Hospitality Industry {{cp.topicAssetIdToProgress[208624].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Hospitality Industry in Australia Score: {{cp.lessonAssetIdToProgress[208626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208626].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208626].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Hospitality Industry in Canada Score: {{cp.lessonAssetIdToProgress[208628].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208628].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208628].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208628].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Hospitality Industry in the USA Score: {{cp.lessonAssetIdToProgress[208630].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208630].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208630].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208630].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Hospitality Industry in China Score: {{cp.lessonAssetIdToProgress[208632].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208632].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208632].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208632].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Hospitality Industry in India Score: {{cp.lessonAssetIdToProgress[208634].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208634].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208634].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208634].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Hospitality Industry in Ghana Score: {{cp.lessonAssetIdToProgress[208636].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208636].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208636].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208636].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Hospitality Industry in New Zealand Score: {{cp.lessonAssetIdToProgress[208638].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208638].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208638].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208638].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Hospitality Industry in Singapore Score: {{cp.lessonAssetIdToProgress[208640].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208640].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208640].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208640].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 12)}}
Ch 5. Customer Service & Housekeeping {{cp.topicAssetIdToProgress[208642].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Housekeeping in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[208644].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208644].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208644].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208644].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Hotel Housekeeping: Standards & Checklist Score: {{cp.lessonAssetIdToProgress[208646].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208646].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208646].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208646].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Hospital Housekeeping: Training, Standards & Checklist Score: {{cp.lessonAssetIdToProgress[208648].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208648].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208648].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208648].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What is a Night Audit? - Duties & Procedures Score: {{cp.lessonAssetIdToProgress[208650].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208650].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208650].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208650].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Restaurant Customer Service: Standards & Examples Score: {{cp.lessonAssetIdToProgress[208652].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208652].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208652].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208652].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Working in Restaurant Customer Service: Tips & Training Score: {{cp.lessonAssetIdToProgress[208654].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208654].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208654].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208654].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 12)}}
Ch 6. Restaurant Services & Types {{cp.topicAssetIdToProgress[208656].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Restaurant Service: Standards, Etiquette & Training Score: {{cp.lessonAssetIdToProgress[208658].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208658].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208658].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208658].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Restaurant Service: Styles & Types Score: {{cp.lessonAssetIdToProgress[208660].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208660].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208660].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208660].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is a Full Service Restaurant? Score: {{cp.lessonAssetIdToProgress[208666].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208666].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208666].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208666].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What is a Quick Service Restaurant? Score: {{cp.lessonAssetIdToProgress[208668].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208668].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208668].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208668].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Quick Service Restaurant Industry: Trends & Analysis Score: {{cp.lessonAssetIdToProgress[208670].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208670].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208670].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208670].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Self Service Restaurant: Definition & Equipment Score: {{cp.lessonAssetIdToProgress[208672].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208672].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208672].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208672].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What is a Limited Service Restaurant? Score: {{cp.lessonAssetIdToProgress[208674].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208674].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208674].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208674].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Limited Service Restaurant Industry: Analysis & Trends Score: {{cp.lessonAssetIdToProgress[208676].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208676].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208676].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208676].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Table Service Dining Plans Score: {{cp.lessonAssetIdToProgress[208678].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208678].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208678].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208678].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Fine Dining Service: Procedures, Steps & Plan Score: {{cp.lessonAssetIdToProgress[208680].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208680].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208680].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208680].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Dining Services: Casual vs Fine Score: {{cp.lessonAssetIdToProgress[208682].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208682].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208682].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208682].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Trends in Restaurant Delivery Services Score: {{cp.lessonAssetIdToProgress[208684].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208684].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208684].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208684].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Banquet Service: Standards, Types & Definition Score: {{cp.lessonAssetIdToProgress[208686].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208686].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208686].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208686].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Banquet Catering: Management & Trends Score: {{cp.lessonAssetIdToProgress[208688].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208688].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208688].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208688].bestScoreQuestions}}  Take Quiz Optional
Lesson 15 - Food Service Industry: Definition & History Score: {{cp.lessonAssetIdToProgress[213371].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213371].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213371].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213371].bestScoreQuestions}}  Take Quiz Optional
Lesson 16 - Food Service Industry: Trends & Analysis Score: {{cp.lessonAssetIdToProgress[213373].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213373].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213373].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213373].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 12)}}
Ch 8. Food Preparation {{cp.topicAssetIdToProgress[213217].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Using Gloves in Food Preparation Score: {{cp.lessonAssetIdToProgress[213319].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213319].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213319].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213319].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is Prepared Food? Score: {{cp.lessonAssetIdToProgress[213321].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213321].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213321].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213321].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is Food Preparation? - Definition & Types Score: {{cp.lessonAssetIdToProgress[213325].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213325].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213325].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213325].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Food Preparation Terms Score: {{cp.lessonAssetIdToProgress[213327].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213327].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213327].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213327].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Types of Food Preparation Equipment Score: {{cp.lessonAssetIdToProgress[213329].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213329].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213329].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213329].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Kosher Food: Preparation & Guidelines Score: {{cp.lessonAssetIdToProgress[213331].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213331].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213331].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213331].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Basic Food Preparation Skills Score: {{cp.lessonAssetIdToProgress[213333].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213333].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213333].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213333].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Halal Food Preparation Score: {{cp.lessonAssetIdToProgress[213337].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213337].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213337].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213337].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Food Preparation Regulations Score: {{cp.lessonAssetIdToProgress[213345].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213345].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213345].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213345].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Food Preparation: Hygiene & Safety Score: {{cp.lessonAssetIdToProgress[213347].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213347].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213347].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213347].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Bartending Basics: Supplies & Tools Score: {{cp.lessonAssetIdToProgress[227787].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227787].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227787].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227787].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Bartending Basics: Tips & Terminology Score: {{cp.lessonAssetIdToProgress[227789].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227789].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227789].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227789].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 12)}}
Ch 9. Food Storage & Emergency Preparation {{cp.topicAssetIdToProgress[213219].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - How to Prepare Food for Long-Term Storage Score: {{cp.lessonAssetIdToProgress[213339].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213339].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213339].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213339].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is Perishable Food? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[213353].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213353].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213353].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213353].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is Non-Perishable Food? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[213355].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213355].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213355].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213355].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Semi-Perishable Food: Examples & Definition Score: {{cp.lessonAssetIdToProgress[213359].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213359].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213359].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213359].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(9, 12)}}
Ch 10. Inventory Control {{cp.topicAssetIdToProgress[213221].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is a Yield Test? Score: {{cp.lessonAssetIdToProgress[213351].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213351].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213351].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213351].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Inventory Control: Definition & Best Practices Score: {{cp.lessonAssetIdToProgress[213361].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213361].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213361].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213361].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Inventory Control Systems: Manual & Automated Score: {{cp.lessonAssetIdToProgress[213363].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213363].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213363].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213363].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Advantages of Inventory Control Systems Score: {{cp.lessonAssetIdToProgress[213365].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213365].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213365].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213365].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Inventory Control Techniques Score: {{cp.lessonAssetIdToProgress[213367].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213367].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213367].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213367].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Inventory Control: Policies & Procedures Score: {{cp.lessonAssetIdToProgress[213369].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213369].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[213369].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[213369].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Food & Beverage Inventory Control Score: {{cp.lessonAssetIdToProgress[227791].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227791].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227791].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227791].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(10, 12)}}
Ch 11. Marketing in Hospitality {{cp.topicAssetIdToProgress[227793].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Hospitality Industry Marketing: Importance & Strategies Score: {{cp.lessonAssetIdToProgress[208588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208588].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[208588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[208588].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Restaurant Marketing: Ideas & Strategies Score: {{cp.lessonAssetIdToProgress[227795].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227795].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227795].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227795].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Restaurant Marketing: Tips & Trends Score: {{cp.lessonAssetIdToProgress[227797].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227797].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227797].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227797].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Social Media Marketing for Restaurants Score: {{cp.lessonAssetIdToProgress[227799].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227799].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227799].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227799].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Mobile Marketing for Restaurants Score: {{cp.lessonAssetIdToProgress[227801].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227801].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227801].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227801].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Email Marketing for Restaurants Score: {{cp.lessonAssetIdToProgress[227803].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227803].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227803].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227803].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(11, 12)}}
Ch 12. Financial Management in Hospitality {{cp.topicAssetIdToProgress[227805].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Restaurant Operating Expenses: Types & Examples Score: {{cp.lessonAssetIdToProgress[227807].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227807].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227807].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227807].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Restaurant Income Statement: Example & Template
Lesson 3 - Restaurant Investment Structure Score: {{cp.lessonAssetIdToProgress[227811].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227811].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227811].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227811].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Restaurant Budget Template
Lesson 5 - Restaurant Financial Statement: Sample & Analysis Score: {{cp.lessonAssetIdToProgress[227815].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227815].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227815].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227815].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Restaurant Financial Statement Template
Lesson 7 - Cost of Goods Sold (COGS): Calculation & Example Score: {{cp.lessonAssetIdToProgress[227819].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227819].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227819].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227819].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Cost of Goods Sold (COGS) vs. Expense Score: {{cp.lessonAssetIdToProgress[227821].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227821].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227821].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227821].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Food Cost Percentage: Definition & Calculation Score: {{cp.lessonAssetIdToProgress[227823].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227823].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227823].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227823].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - How to Calculate Food Cost for a Recipe Score: {{cp.lessonAssetIdToProgress[227825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227825].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[227825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[227825].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Restaurant Daily Sales Report Template

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