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Hotel Management Training

Course Summary

Use this course as part of your corporate training activities to help employees learn important leaderships skills and the key elements of hotel management. This information is presented in brief online lessons that explain the functions of management, cultural diversity within the field of hospitality and hotel management communication.
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10 chapters in Hotel Management Training

Week {{::cp.getGoalWeekForTopic(1, 10)}}
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Course Progress Best Score
Lesson 1 - Leadership: Leaders & Their Role in Organizations Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Leader-Member Exchange Theory and Organizational Behavior Score: {{cp.lessonAssetIdToProgress[10197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10197].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Path-Goal Theory and Leadership Styles Score: {{cp.lessonAssetIdToProgress[2106].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2106].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Hersey-Blanchard's Model of Situational Leadership Score: {{cp.lessonAssetIdToProgress[2105].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2105].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Blake Mouton Managerial Grid: Five Leadership Styles Score: {{cp.lessonAssetIdToProgress[2101].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2101].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Management vs. Leadership: The Difference Between a Manager & Leader Score: {{cp.lessonAssetIdToProgress[2089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2089].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Modern Theory of Management Score: {{cp.lessonAssetIdToProgress[2051].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2051].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What Is Quality Management System? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[8513].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8513].bestScoreQuestions}}  Take Quiz Optional
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Course Progress Best Score
Lesson 1 - What Is Continual Improvement? - Definition & Process Score: {{cp.lessonAssetIdToProgress[8509].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8509].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Lean Six Sigma? - Definition & Difference Score: {{cp.lessonAssetIdToProgress[40309].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40309].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Reengineering Jobs for Continuous Improvement Score: {{cp.lessonAssetIdToProgress[10289].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10289].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What is Idea Generation? - Definition, Process & Techniques Score: {{cp.lessonAssetIdToProgress[17629].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17629].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Management Information Systems: Using Data to Manage Operations Score: {{cp.lessonAssetIdToProgress[2054].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2054].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Operations Management: How to Build a Process Map Score: {{cp.lessonAssetIdToProgress[79880].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79880].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 10)}}
Course Progress Best Score
Lesson 1 - Differences Between Power, Leadership, Authority & Influence Score: {{cp.lessonAssetIdToProgress[10184].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10184].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Authority in Centralized & Decentralized Organizations Score: {{cp.lessonAssetIdToProgress[2076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2076].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Cultural Perceptions of Power in Organizations: Low and High Power Distance Score: {{cp.lessonAssetIdToProgress[10079].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10079].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Positional Power: Legitimate, Coercive & Reward Power Score: {{cp.lessonAssetIdToProgress[2102].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2102].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Personal Power: Referent and Expert Power Score: {{cp.lessonAssetIdToProgress[2463].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2463].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Seven Influence Tactics Used in Organizational Behavior Score: {{cp.lessonAssetIdToProgress[10187].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10187].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Delegation in Management: Definition & Explanation Score: {{cp.lessonAssetIdToProgress[7209].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7209].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - How to Empower Employees & Improve Employee Performance Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(6, 10)}}
Course Progress Best Score
Lesson 1 - Goal Setting as a Function of Management Score: {{cp.lessonAssetIdToProgress[56061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56061].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Are Organizational Goals? - Definition, Types & Examples Score: {{cp.lessonAssetIdToProgress[56932].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56932].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Coaching in the Workplace: Definition & Importance Score: {{cp.lessonAssetIdToProgress[146617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146617].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Coaching in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[193715].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[193715].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Sources of Conflict in the Workplace: Task, Relationship, and Process Conflict Score: {{cp.lessonAssetIdToProgress[9491].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9491].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Conflict Resolution: Managing Conflict in Organizations Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 10)}}
Course Progress Best Score
Lesson 1 - The Work Team in Contemporary Business: Definition & Analysis Score: {{cp.lessonAssetIdToProgress[20898].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20898].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Importance of Team Building in the Hospitality Industry Score: {{cp.lessonAssetIdToProgress[193719].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[193719].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Characteristics of Effective Teams: Examples and Qualities Score: {{cp.lessonAssetIdToProgress[7588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7588].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Techniques for Group Decision-Making in Business Score: {{cp.lessonAssetIdToProgress[10179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10179].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Launching a Successful Team in the Workplace Score: {{cp.lessonAssetIdToProgress[58025].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58025].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Stages of Team Development Score: {{cp.lessonAssetIdToProgress[52452].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[52452].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Self-Directed Teams: Definition, Advantages & Disadvantages Score: {{cp.lessonAssetIdToProgress[7450].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7450].bestScoreQuestions}}  Take Quiz Optional

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