How to Be Successful in Retail Sales

  • Course type: Self-paced
  • Available Lessons: 17
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Yes

    Certificates show that you have completed the course. They do not provide credit.

  • Watch a preview:

    What is Retail Selling? - Techniques & Process

  • How to Be Successful in Retail Sales Practice Test

Course Summary

This engaging course closely examines what it takes to be successful in retail sales. Help your employees improve their sales strategies and become experts at closing sales by incorporating entertaining lessons into your corporate training sessions.
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2 chapters in How to Be Successful in Retail Sales

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 2)}}
Ch 1. Sales Techniques & Strategies {{cp.topicAssetIdToProgress[393803].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Retail Selling? - Techniques & Process Score: {{cp.lessonAssetIdToProgress[17633].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17633].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17633].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17633].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Identifying & Selling to Different Customer Types Score: {{cp.lessonAssetIdToProgress[393805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393805].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393805].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Techniques for Assisting Customers in the Selling Process Score: {{cp.lessonAssetIdToProgress[50042].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[50042].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[50042].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[50042].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Questioning Techniques to Identify Buyers' Needs & Motivations Score: {{cp.lessonAssetIdToProgress[393807].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393807].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393807].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393807].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - FABS Selling Technique: Explanation & Example Score: {{cp.lessonAssetIdToProgress[393809].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393809].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393809].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393809].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Sales Strategies for Retail Score: {{cp.lessonAssetIdToProgress[166313].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[166313].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[166313].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[166313].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Value-Added Selling Technique: Definition & Usage Score: {{cp.lessonAssetIdToProgress[393811].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393811].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393811].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393811].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Strategies for Selling to Multiple Buyers at Once Score: {{cp.lessonAssetIdToProgress[393813].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393813].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393813].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393813].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - How to Plan & Make a Successful Sales Call Score: {{cp.lessonAssetIdToProgress[393815].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393815].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393815].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393815].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - How to Create & Deliver a Sales Presentation Score: {{cp.lessonAssetIdToProgress[393817].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393817].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393817].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393817].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Practical Application: Planning a Sales Call
Week {{::cp.getGoalWeekForTopic(1, 2)}}
Ch 2. Closing Sales {{cp.topicAssetIdToProgress[393819].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Interpreting & Responding to Signals from Buyers Score: {{cp.lessonAssetIdToProgress[393821].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393821].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393821].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393821].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Sales Resistance: Definition & Example Score: {{cp.lessonAssetIdToProgress[393823].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393823].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393823].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393823].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Responding to Price Resistance & Objections in Sales Score: {{cp.lessonAssetIdToProgress[393825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393825].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393825].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Creating Additional Revenue Through Upselling Score: {{cp.lessonAssetIdToProgress[393827].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393827].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393827].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393827].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How to Close a Sale & Provide Ongoing Service Score: {{cp.lessonAssetIdToProgress[393829].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393829].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[393829].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[393829].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Applying Upselling Techniques

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Practice Tests in this course
Check your knowledge of this course with a 50-question practice test. Once you take the test, you will receive a detailed exam report complete with your personal statistics and even specific lessons to focus on! Take the practice test now
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  • Video lessons to explain complicated concepts
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