IAAP CAP Exam Study Guide - Certified Administrative Professional

Course Summary

Get ready for the IAAP CAP exam with this comprehensive test preparation course. Through stimulating and expertly taught lessons, you'll explore key information on all the topics you can expect to see on test day. You can also take practice quizzes along the way to test your knowledge.
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39 chapters in IAAP CAP Exam Study Guide - Certified Administrative Professional

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 39)}}
Ch 1. Hardware & Systems Technology Basics {{cp.topicAssetIdToProgress[83850].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Computer Hardware? - Components, Definition & Examples Score: {{cp.lessonAssetIdToProgress[6121].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6121].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6121].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6121].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is a Computer System Unit? - Function, Components & Definition Score: {{cp.lessonAssetIdToProgress[5092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5092].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5092].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Safely Start Up & Shut Down Computers Score: {{cp.lessonAssetIdToProgress[83851].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[83851].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[83851].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[83851].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Computer System Components: Computer Parts & Functions Score: {{cp.lessonAssetIdToProgress[1728].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1728].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1728].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1728].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What is a Motherboard? - Definition, Function & Diagram Score: {{cp.lessonAssetIdToProgress[5081].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5081].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5081].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5081].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Central Processing Unit (CPU): Parts, Definition & Function Score: {{cp.lessonAssetIdToProgress[5082].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5082].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5082].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5082].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Computer Memory and Processing Devices: Functions & Characteristics Score: {{cp.lessonAssetIdToProgress[1729].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1729].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1729].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1729].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What Are Peripheral Devices of a Computer? - Definition, Examples & Types Score: {{cp.lessonAssetIdToProgress[5091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5091].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5091].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5091].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Network Interface Card (NIC): Types, Function & Definition Score: {{cp.lessonAssetIdToProgress[5089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5089].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5089].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - LAN Card: Definition, Function & Types Score: {{cp.lessonAssetIdToProgress[5088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5088].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5088].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - What Is a Video Card? - Function, Definition & Types Score: {{cp.lessonAssetIdToProgress[5086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5086].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5086].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Computer Input Devices: Keyboards, Mice, Audio & Video Score: {{cp.lessonAssetIdToProgress[1731].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1731].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1731].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1731].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Computer Output Devices: Monitors, Speakers, & Printers Score: {{cp.lessonAssetIdToProgress[1732].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1732].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1732].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1732].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 39)}}
Ch 2. Computer & Peripheral Device Troubleshooting {{cp.topicAssetIdToProgress[83856].percentComplete}}% complete
Week {{::cp.getGoalWeekForTopic(2, 39)}}
Ch 3. Systems Software & Management {{cp.topicAssetIdToProgress[83853].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Computer Software? - Definition & Applications Score: {{cp.lessonAssetIdToProgress[6120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6120].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6120].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is Application Software? - Definition, Examples & Types Score: {{cp.lessonAssetIdToProgress[6119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6119].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6119].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What Is Computer Management? - Maintenance & Tools Score: {{cp.lessonAssetIdToProgress[13967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13967].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[13967].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13967].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Computer Operating Systems: Managing Hardware and Software Resources Score: {{cp.lessonAssetIdToProgress[1735].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1735].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1735].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1735].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - OS Functions: Security, System Management, Communication and Hardware & Software Services Score: {{cp.lessonAssetIdToProgress[1736].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1736].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1736].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1736].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Systems Security: Firewalls, Encryption, Passwords & Biometrics Score: {{cp.lessonAssetIdToProgress[13965].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13965].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[13965].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13965].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What is a Computer Virus? - Definition, Types & Protection Score: {{cp.lessonAssetIdToProgress[10455].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10455].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10455].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10455].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Enterprise, Workgroup & Personal Operating Systems Score: {{cp.lessonAssetIdToProgress[1737].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1737].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1737].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1737].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - File Systems: FAT, NTFS, and HFS+ Score: {{cp.lessonAssetIdToProgress[13971].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13971].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[13971].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13971].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - File Extensions and File Types: MP3, GIF, JPG, DOCX, XLSX, EXE, & More Score: {{cp.lessonAssetIdToProgress[2431].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2431].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2431].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2431].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Computer Files: Access, Formats & Sharing Score: {{cp.lessonAssetIdToProgress[83854].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[83854].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[83854].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[83854].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 39)}}
Ch 4. Communicating with Software & Media {{cp.topicAssetIdToProgress[83872].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Microsoft Office and Open Office: Office Suite Applications Score: {{cp.lessonAssetIdToProgress[1739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1739].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1739].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Application Software for Personal, Enterprise & Workgroup Objectives Score: {{cp.lessonAssetIdToProgress[1738].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1738].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1738].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1738].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Desktop Publishing & Word Processing Software: MS Word, InDesign & WordPerfect Score: {{cp.lessonAssetIdToProgress[1740].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1740].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1740].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1740].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Presentation Software & Graphic Suites: Purpose & Examples Score: {{cp.lessonAssetIdToProgress[1741].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1741].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1741].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1741].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Workgroup Application Software for Business Teams Score: {{cp.lessonAssetIdToProgress[1745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1745].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1745].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Web Page Design and Programming Languages: HTML, XHTML, XML, CSS & JavaScript Score: {{cp.lessonAssetIdToProgress[1749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1749].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1749].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Using Graphics & Multimedia in Writing Projects Score: {{cp.lessonAssetIdToProgress[56418].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56418].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56418].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56418].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Multimedia Software: Working with Audio and Video Score: {{cp.lessonAssetIdToProgress[14056].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14056].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14056].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14056].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 39)}}
Ch 5. Introduction to Microsoft Word {{cp.topicAssetIdToProgress[168853].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Basic Guide to Microsoft Word: Toolbars & Document Views Score: {{cp.lessonAssetIdToProgress[168855].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168855].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168855].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168855].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - New Documents & Templates in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168857].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168857].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168857].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168857].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Formatting Text in Microsoft Word: Layout & Style Score: {{cp.lessonAssetIdToProgress[168859].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168859].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168859].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168859].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How to Format Margins in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168861].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168861].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168861].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168861].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Microsoft Word: Inserting & Modifying Hyperlinks Score: {{cp.lessonAssetIdToProgress[168863].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168863].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168863].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168863].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Save & Share Microsoft Word Documents Score: {{cp.lessonAssetIdToProgress[168865].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168865].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168865].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168865].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Review & Track Changes in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168867].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168867].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 39)}}
Ch 6. Microsoft Word Features {{cp.topicAssetIdToProgress[168869].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Creating Headers & Footers in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168871].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168871].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168871].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168871].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Creating a Custom Table of Contents in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168873].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168873].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168873].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168873].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Insert Watermarks in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168875].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168875].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168875].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168875].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Creating & Modifying Tables in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168877].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168877].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168877].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168877].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How to Create Labels in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168879].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168879].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168879].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168879].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Use Mail Merge in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168881].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168881].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168881].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168881].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Using Advanced Mail Merge Features in Microsoft Word Score: {{cp.lessonAssetIdToProgress[168883].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168883].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168883].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168883].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(6, 39)}}
Ch 7. Creating Worksheets & Workbooks in Excel {{cp.topicAssetIdToProgress[14421].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Creating Workbooks in Excel: Blank Workbooks and Templates Score: {{cp.lessonAssetIdToProgress[14422].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14422].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14422].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14422].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Import and Open Files Directly in Excel Score: {{cp.lessonAssetIdToProgress[14423].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14423].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14423].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14423].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Add, Copy, and Move Worksheets Within Excel Workbooks Score: {{cp.lessonAssetIdToProgress[14424].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14424].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14424].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14424].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What is a Workbook in Excel? - Characteristics and Options Score: {{cp.lessonAssetIdToProgress[14425].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14425].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14425].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14425].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 39)}}
Ch 8. Formatting Worksheets & Workbooks in Excel {{cp.topicAssetIdToProgress[24999].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - How to Modify the Worksheet Tab in Excel Score: {{cp.lessonAssetIdToProgress[25000].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25000].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25000].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25000].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Modifying Page Setup Properties in Excel Score: {{cp.lessonAssetIdToProgress[25001].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25001].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25001].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25001].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Insert & Delete Columns & Rows in Excel Score: {{cp.lessonAssetIdToProgress[25002].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25002].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25002].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25002].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Workbook Themes: Applying & Changing Themes in Excel Score: {{cp.lessonAssetIdToProgress[25003].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25003].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25003].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25003].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Adjusting Column Width & Row Height in Excel Score: {{cp.lessonAssetIdToProgress[25004].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25004].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25004].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25004].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Insert Watermarks in Your Excel Worksheet Score: {{cp.lessonAssetIdToProgress[25005].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25005].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25005].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25005].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Insert Headers & Footers in Excel Score: {{cp.lessonAssetIdToProgress[25006].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25006].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25006].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25006].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Using Data Validation in Excel Score: {{cp.lessonAssetIdToProgress[25007].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25007].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25007].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25007].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 39)}}
Ch 9. Format & Modify Text with Functions in Excel {{cp.topicAssetIdToProgress[36614].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Using the RIGHT, LEFT and MID Functions in Excel Score: {{cp.lessonAssetIdToProgress[36615].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[36615].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[36615].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[36615].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Using the TRIM & CLEAN Functions to Fix Data in Excel Score: {{cp.lessonAssetIdToProgress[36616].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[36616].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[36616].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[36616].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Using the UPPER and LOWER Functions in Excel Score: {{cp.lessonAssetIdToProgress[36617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[36617].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[36617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[36617].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How to Use the CONCATENATE Function in Excel Score: {{cp.lessonAssetIdToProgress[36618].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[36618].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[36618].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[36618].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(9, 39)}}
Ch 10. Introduction to the PowerPoint Tool Bar {{cp.topicAssetIdToProgress[18655].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Beginner's Guide to Using PowerPoint Score: {{cp.lessonAssetIdToProgress[18656].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18656].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18656].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18656].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Using the File and Home Menus in PowerPoint Score: {{cp.lessonAssetIdToProgress[18657].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18657].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18657].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18657].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Using the Insert and Design Menus in PowerPoint Score: {{cp.lessonAssetIdToProgress[18658].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18658].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18658].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18658].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Using the Transitions and Animations Menus in PowerPoint Score: {{cp.lessonAssetIdToProgress[18659].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18659].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18659].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18659].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Using Functions in the Slide Show Menu to Create a Powerpoint Presentation Score: {{cp.lessonAssetIdToProgress[18660].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18660].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18660].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18660].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Understanding the Purposes of the Review and View Menus in PowerPoint Score: {{cp.lessonAssetIdToProgress[18661].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18661].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18661].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18661].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Using the Drawing Tools and Format Features in PowerPoint Score: {{cp.lessonAssetIdToProgress[18662].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18662].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18662].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18662].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(10, 39)}}
Ch 11. Create and Manage Presentations in PowerPoint {{cp.topicAssetIdToProgress[14207].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - How to Create a PowerPoint Presentation Using a Template Score: {{cp.lessonAssetIdToProgress[14218].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14218].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14218].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14218].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Create a Blank PowerPoint Presentation Score: {{cp.lessonAssetIdToProgress[14221].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14221].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14221].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14221].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Import Text Files into your PowerPoint Presentation Score: {{cp.lessonAssetIdToProgress[14220].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14220].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14220].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14220].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Understanding PowerPoint Slide Masters and Layouts Score: {{cp.lessonAssetIdToProgress[20366].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20366].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20366].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20366].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Formatting Your PowerPoint Presentation Using Slide Masters and Layouts Score: {{cp.lessonAssetIdToProgress[14219].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14219].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14219].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14219].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Introduction to Themes and Backgrounds in Powerpoint Score: {{cp.lessonAssetIdToProgress[20367].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20367].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20367].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20367].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Modify Your PowerPoint Presentation's Theme and Background Score: {{cp.lessonAssetIdToProgress[14208].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14208].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14208].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14208].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - How to Add and Customize Headers and Footers in Powerpoint Score: {{cp.lessonAssetIdToProgress[20368].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20368].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20368].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20368].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - How to Add and Format Slide Numbers, Headers and Footers in PowerPoint Score: {{cp.lessonAssetIdToProgress[14209].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14209].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14209].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14209].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - How to Change Page Setup and Grayscale Options Score: {{cp.lessonAssetIdToProgress[14210].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14210].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14210].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14210].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - How to Use Views to Navigate Your PowerPoint Presentation Score: {{cp.lessonAssetIdToProgress[14211].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14211].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14211].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14211].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Understanding Slide Orientation in PowerPoint Score: {{cp.lessonAssetIdToProgress[20369].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20369].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20369].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20369].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(11, 39)}}
Ch 12. PowerPoint Best Practices {{cp.topicAssetIdToProgress[19345].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - How to Set the Tone for Your PowerPoint Presentation Score: {{cp.lessonAssetIdToProgress[19346].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19346].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19346].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19346].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How Should I Pace My PowerPoint Presentation? Score: {{cp.lessonAssetIdToProgress[19347].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19347].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19347].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19347].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How Many Graphics and Animations Should I Include in My PowerPoint? Score: {{cp.lessonAssetIdToProgress[19348].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19348].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19348].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19348].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How Many Fonts Should I Include in My PowerPoint? Score: {{cp.lessonAssetIdToProgress[19349].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19349].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19349].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19349].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(12, 39)}}
Ch 13. Design of Technical & Business Documents {{cp.topicAssetIdToProgress[168885].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Layout & Design of Technical Documents Score: {{cp.lessonAssetIdToProgress[30941].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[30941].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[30941].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[30941].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organization in Technical Documents Score: {{cp.lessonAssetIdToProgress[29554].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[29554].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[29554].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[29554].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Technical Instructions: Purpose, Content & Structure Score: {{cp.lessonAssetIdToProgress[56287].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56287].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56287].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56287].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Purpose, Content & Structure of Manuals Score: {{cp.lessonAssetIdToProgress[56294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56294].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56294].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Purpose, Content & Structure of Proposals Score: {{cp.lessonAssetIdToProgress[56301].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56301].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56301].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56301].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Standard Operating Procedure (SOP): Purpose, Content & Structure Score: {{cp.lessonAssetIdToProgress[56298].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56298].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56298].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56298].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Components of a Business Letter Score: {{cp.lessonAssetIdToProgress[56277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56277].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56277].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Purpose, Content & Structure of Emails Score: {{cp.lessonAssetIdToProgress[56279].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56279].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56279].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56279].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Purpose, Content & Structure of Memos Score: {{cp.lessonAssetIdToProgress[56280].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56280].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56280].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56280].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Basic Components of Document Design: Trends & Examples Score: {{cp.lessonAssetIdToProgress[168887].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168887].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168887].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168887].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Using Visuals to Present Data: Textual Graphics vs. Visual Graphics Score: {{cp.lessonAssetIdToProgress[21856].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21856].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21856].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21856].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Font: Styles & Types Score: {{cp.lessonAssetIdToProgress[3491].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3491].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3491].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3491].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Document Reproduction: Definition & Methods Score: {{cp.lessonAssetIdToProgress[168889].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168889].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168889].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168889].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(13, 39)}}
Ch 14. Working with Technical Reports {{cp.topicAssetIdToProgress[168891].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Comparing Informal & Formal Technical Reports Score: {{cp.lessonAssetIdToProgress[56253].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56253].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56253].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56253].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Write Progress Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56261].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56261].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56261].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56261].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Write Research & Laboratory Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56262].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56262].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56262].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56262].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How to Write Incident Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56263].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56263].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56263].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56263].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How to Write Recommendation Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56268].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56268].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Write Feasibility Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56269].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Write Evaluation Reports: Purpose, Structure & Content Score: {{cp.lessonAssetIdToProgress[56270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56270].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56270].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(15, 39)}}
Ch 16. Office Design & Ergonomics {{cp.topicAssetIdToProgress[168901].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Office Design: Definition & Components Score: {{cp.lessonAssetIdToProgress[168903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168903].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168903].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Trends in Office Design: History & Examples Score: {{cp.lessonAssetIdToProgress[168905].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168905].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168905].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168905].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Configuring an Office Space for Creativity & Productivity Score: {{cp.lessonAssetIdToProgress[168907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168907].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168907].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Office Ergonomics: Definition & Benefits Score: {{cp.lessonAssetIdToProgress[168911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168911].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168911].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Desktop Ergonomics: Definition & Optimization Score: {{cp.lessonAssetIdToProgress[168913].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168913].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168913].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168913].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Keyboard & Mouse Ergonomics: Definition & Concept Score: {{cp.lessonAssetIdToProgress[5535].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5535].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5535].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5535].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(16, 39)}}
Ch 17. Business Records Management {{cp.topicAssetIdToProgress[168915].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Records Management Basics: Terminology & Examples Score: {{cp.lessonAssetIdToProgress[168917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168917].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168917].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Records Management Process in Organizations Score: {{cp.lessonAssetIdToProgress[168919].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168919].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168919].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168919].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Records Life Cycle: Definition & Stages Score: {{cp.lessonAssetIdToProgress[168921].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168921].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168921].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168921].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Business Records Classification & Categories Score: {{cp.lessonAssetIdToProgress[168923].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168923].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168923].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168923].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Physical & Electronic Records Management Score: {{cp.lessonAssetIdToProgress[168925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168925].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168925].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Maintaining Record Confidentiality Score: {{cp.lessonAssetIdToProgress[168927].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168927].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168927].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168927].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(17, 39)}}
Ch 18. Database Management & Security {{cp.topicAssetIdToProgress[270819].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Database Management? - How Databases Help Organizations Score: {{cp.lessonAssetIdToProgress[8620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8620].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8620].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Database Concepts and Structures: The Elements That Make Up a Database Score: {{cp.lessonAssetIdToProgress[8621].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8621].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8621].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8621].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is a Database Management System? - Purpose and Function Score: {{cp.lessonAssetIdToProgress[8622].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8622].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8622].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8622].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Models of Database Management Systems (DBMS) Score: {{cp.lessonAssetIdToProgress[8623].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8623].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8623].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8623].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What is a Relational Database? - Elements, Design & Advantages Score: {{cp.lessonAssetIdToProgress[8624].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8624].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8624].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8624].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Data: Text, Numbers & Multimedia Score: {{cp.lessonAssetIdToProgress[8625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8625].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8625].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Structured Query Language: Manipulating Databases Using SQL Score: {{cp.lessonAssetIdToProgress[8626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8626].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8626].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8626].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Data Warehousing and Data Mining: Information for Business Intelligence Score: {{cp.lessonAssetIdToProgress[8627].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8627].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8627].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8627].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Database Administration and Security: Definition and Purpose Score: {{cp.lessonAssetIdToProgress[9269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9269].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Cloud Computing and Databases: Technology to Improve Database Management Score: {{cp.lessonAssetIdToProgress[9270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9270].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9270].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(18, 39)}}
Ch 19. Framework for Business Communication {{cp.topicAssetIdToProgress[179847].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Why Communication Matters in the Workplace Score: {{cp.lessonAssetIdToProgress[18907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18907].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18907].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Elements of Effective Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Communication Process Score: {{cp.lessonAssetIdToProgress[2124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2124].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2124].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Organizational Communication Score: {{cp.lessonAssetIdToProgress[2126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2126].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2126].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Communication Skills Needed in a Knowledge Economy Score: {{cp.lessonAssetIdToProgress[18908].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18908].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18908].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18908].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Communicating in Team-Based Organizations Score: {{cp.lessonAssetIdToProgress[18911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18911].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18911].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Barriers to Effective Communication: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(19, 39)}}
Ch 20. Group Communication Skills in the Workplace {{cp.topicAssetIdToProgress[168929].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening Score: {{cp.lessonAssetIdToProgress[20900].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20900].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20900].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20900].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Ineffective Group Communication in Groups Score: {{cp.lessonAssetIdToProgress[20906].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20906].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20906].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20906].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Barriers to Effective Listening in Groups Score: {{cp.lessonAssetIdToProgress[20901].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20901].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20901].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20901].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Formal Communication Networks vs. the Grapevine: Definition & Contrast Score: {{cp.lessonAssetIdToProgress[7762].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7762].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7762].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7762].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Understanding the Nonverbal Communication of Group Members Score: {{cp.lessonAssetIdToProgress[20902].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20902].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20902].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20902].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Technologies for Group Communication and Collaboration: Groupware, Teleconferencing & Virtual Worlds Score: {{cp.lessonAssetIdToProgress[20904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20904].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20904].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Skills & Activities for Effective Group Communication Score: {{cp.lessonAssetIdToProgress[56969].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56969].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56969].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56969].bestScoreQuestions}}  Take Quiz Optional