- Course type: Self-paced
- Available Lessons: 10
- Average Lesson Length: 8 min
Eligible for Certificate: Yes
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1The Relationship Between Customer Satisfaction & Retention
Course SummaryCustomer satisfaction and retention are among the main priorities of any company, and you can ensure that your employees understand concepts to achieve these goals by having them review these video lessons. This course is accessible at all times so you can easily arrange convenient training sessions.
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