Introduction to Design Thinking

Course Summary

Present our introductory corporate training course on design thinking to your employees at any time. Each mobile-friendly chapter within explores the various stages of design thinking as well as related models and case studies.
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8 chapters in Introduction to Design Thinking

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 8)}}
Ch 1. Understanding Design Thinking {{cp.topicAssetIdToProgress[526851].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Design Thinking in Business: Definition, Benefits & Stages Score: {{cp.lessonAssetIdToProgress[472459].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[472459].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[472459].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[472459].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Design Thinking vs. Traditional Problem-Solving Score: {{cp.lessonAssetIdToProgress[526853].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526853].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526853].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526853].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Divergent Thinking: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7196].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7196].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7196].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7196].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Human-Centered Design: Definition & Example Score: {{cp.lessonAssetIdToProgress[526855].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526855].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526855].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526855].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Design Thinking: Origin & Evolution Score: {{cp.lessonAssetIdToProgress[526857].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526857].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526857].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526857].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Wicked Problem: Definition & Examples Score: {{cp.lessonAssetIdToProgress[526859].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526859].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526859].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526859].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Innovation Challenges in Design Thinking Score: {{cp.lessonAssetIdToProgress[526861].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526861].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526861].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526861].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Impact of Design Thinking on Products & People Score: {{cp.lessonAssetIdToProgress[526863].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526863].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526863].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526863].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 8)}}
Ch 2. Stage 1 in Design Thinking: Empathize {{cp.topicAssetIdToProgress[526865].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Empathy in Design Thinking: Purpose & Importance Score: {{cp.lessonAssetIdToProgress[526867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526867].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526867].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Methods of Empathizing in Design Thinking Score: {{cp.lessonAssetIdToProgress[526869].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526869].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526869].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526869].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Photo & Video Studies in Design Thinking: Purpose & Examples Score: {{cp.lessonAssetIdToProgress[526871].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526871].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526871].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526871].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Bodystorming in Design Thinking: Definition, Purpose & Example Score: {{cp.lessonAssetIdToProgress[526873].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526873].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526873].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526873].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Empathy Mapping in Design Thinking: Definition & Example Score: {{cp.lessonAssetIdToProgress[526875].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526875].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526875].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526875].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Methods for Predicting Customer Needs Score: {{cp.lessonAssetIdToProgress[58034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58034].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58034].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Means-End Approach in Customer Needs Analysis Score: {{cp.lessonAssetIdToProgress[65763].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65763].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65763].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65763].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Mapping the Customer Journey: Examples & Management Score: {{cp.lessonAssetIdToProgress[157195].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[157195].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[157195].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[157195].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Practical Application: Empathizing Methods in Design Thinking
Lesson 10 - Transitioning from the Empathize Stage to the Define Stage in Design Thinking Score: {{cp.lessonAssetIdToProgress[526879].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526879].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526879].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526879].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 8)}}
Ch 3. Stage 2 in Design Thinking: Define {{cp.topicAssetIdToProgress[526881].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Define Stage in Design Thinking: Purpose & Importance Score: {{cp.lessonAssetIdToProgress[526883].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526883].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526883].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526883].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Problem Statement in Design Thinking: Definition & Example Score: {{cp.lessonAssetIdToProgress[526885].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526885].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526885].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526885].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Point of View in Design Thinking: Definition, Purpose & Elements Score: {{cp.lessonAssetIdToProgress[526887].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526887].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526887].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526887].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Using Point of View to Develop a Problem Statement Score: {{cp.lessonAssetIdToProgress[526889].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526889].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526889].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526889].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Practical Application: Point of View Template
Lesson 6 - Transitioning from the Define Stage to the Ideate Stage in Design Thinking Score: {{cp.lessonAssetIdToProgress[526893].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526893].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526893].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526893].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 8)}}
Ch 4. Stage 3 in Design Thinking: Ideate {{cp.topicAssetIdToProgress[526895].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Ideate Stage in Design Thinking: Purpose & Methods Score: {{cp.lessonAssetIdToProgress[526897].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526897].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526897].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526897].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Brainstorming & Other Big Picture Thinking Strategies Score: {{cp.lessonAssetIdToProgress[57966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57966].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57966].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Osborn's Brainstorming Method: Principles & Rules Score: {{cp.lessonAssetIdToProgress[526899].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526899].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526899].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526899].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - SCAMPER Brainstorming: Methods & Example Score: {{cp.lessonAssetIdToProgress[526901].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526901].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526901].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526901].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What is a Mind Map? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[141787].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141787].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141787].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141787].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Selecting Ideas in Design Thinking
Lesson 7 - Transitioning from the Ideate Stage to the Prototype Stage Score: {{cp.lessonAssetIdToProgress[526905].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526905].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526905].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526905].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 8)}}
Ch 5. Stage 4 in Design Thinking: Prototype {{cp.topicAssetIdToProgress[526907].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Prototype Stage in Design Thinking: Purpose & Importance Score: {{cp.lessonAssetIdToProgress[526909].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526909].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526909].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526909].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Business Model Prototyping: Definition & Process Score: {{cp.lessonAssetIdToProgress[401313].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[401313].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[401313].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[401313].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Rapid Prototyping & Concurrent Design Score: {{cp.lessonAssetIdToProgress[40327].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40327].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40327].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40327].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Low-Fidelity vs. High-Fidelity Prototyping Score: {{cp.lessonAssetIdToProgress[526911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526911].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526911].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Prototyping Process: Steps & Best Practices Score: {{cp.lessonAssetIdToProgress[526913].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526913].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526913].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526913].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Creating a Product Prototype Checklist
Lesson 7 - Transitioning from the Prototype Stage to the Testing Stage in Design Thinking Score: {{cp.lessonAssetIdToProgress[526917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526917].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526917].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 8)}}
Ch 6. Stage 5 in Design Thinking: Test {{cp.topicAssetIdToProgress[526919].percentComplete}}% complete
Week {{::cp.getGoalWeekForTopic(7, 8)}}
Ch 8. Design Thinking Case Studies {{cp.topicAssetIdToProgress[526937].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Design Thinking Case Study: Apple & Focus on Users Score: {{cp.lessonAssetIdToProgress[526939].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526939].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526939].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526939].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Design Thinking Case Study: Steelcase & User-Focused Problem Solving Score: {{cp.lessonAssetIdToProgress[526941].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526941].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526941].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526941].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Design Thinking Case Study: MassMutual & Society of Grownups Score: {{cp.lessonAssetIdToProgress[526943].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526943].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526943].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526943].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Design Thinking Case Study: Pepsi & Consumer Experience Score: {{cp.lessonAssetIdToProgress[526945].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526945].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[526945].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[526945].bestScoreQuestions}}  Take Quiz Optional

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