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ISC Business Studies: Study Guide & Syllabus

  • Course type: Self-paced
  • Available Lessons: 86
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Certificate completed Yes

    Certificates show that you have completed the course. They do not provide credit.

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    Centralized Organization: Definition & Explanation

  • ISC Business Studies: Study Guide & Syllabus Practice Test

Course Summary

Review the fun lessons in this short course to strengthen your knowledge of the business studies topics you could see on the ISC Business Studies exam. Benefit from short quizzes and practice exams that can gauge your comprehension and ensure you're ready to take and pass the exam.
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14 chapters in ISC Business Studies: Study Guide & Syllabus

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(1, 14)}}
Ch 2. Office Accommodation & Organization {{cp.topicAssetIdToProgress[296469].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Important Factors in Deciding on an Office Location Score: {{cp.lessonAssetIdToProgress[296471].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296471].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296471].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296471].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Selecting an Office Layout: Design & Plan Score: {{cp.lessonAssetIdToProgress[296473].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296473].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296473].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296473].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Selecting the Physical Features of an Office Space Score: {{cp.lessonAssetIdToProgress[296475].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296475].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296475].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296475].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Importance of Organization in an Office Setting Score: {{cp.lessonAssetIdToProgress[296477].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296477].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296477].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296477].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Types of Traditional Organizational Designs: Simple, Functional & Divisional Designs Score: {{cp.lessonAssetIdToProgress[2077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2077].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2077].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2077].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Day-To-Day Operations of a Business: Definition & Explanation Score: {{cp.lessonAssetIdToProgress[7576].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7576].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7576].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7576].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Departmentalization in Management: Definition, Types & Advantages Score: {{cp.lessonAssetIdToProgress[7222].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7222].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7222].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7222].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Organizational Chart and Hierarchy: Definition & Examples Score: {{cp.lessonAssetIdToProgress[14843].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14843].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14843].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14843].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 14)}}
Ch 3. Authority & Responsibility in an Office {{cp.topicAssetIdToProgress[296479].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Interplay of Authority, Responsibility & Accountability in an Office Score: {{cp.lessonAssetIdToProgress[296481].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296481].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296481].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296481].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Delegation in Management: Definition & Explanation Score: {{cp.lessonAssetIdToProgress[7209].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7209].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7209].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7209].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Principles of Delegation of Responsibility in an Office Score: {{cp.lessonAssetIdToProgress[296483].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296483].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296483].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296483].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Authority in Centralized & Decentralized Organizations Score: {{cp.lessonAssetIdToProgress[2076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2076].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2076].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2076].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Office Manuals: Importance & Purpose Score: {{cp.lessonAssetIdToProgress[296485].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296485].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296485].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296485].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 14)}}
Ch 4. Office Records Management {{cp.topicAssetIdToProgress[296487].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Records Management Basics: Terminology & Examples Score: {{cp.lessonAssetIdToProgress[168917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168917].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168917].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168917].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Records Management Process in Organizations Score: {{cp.lessonAssetIdToProgress[168919].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168919].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168919].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168919].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Physical & Electronic Records Management Score: {{cp.lessonAssetIdToProgress[168925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168925].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168925].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Business Records Classification & Categories Score: {{cp.lessonAssetIdToProgress[168923].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168923].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168923].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168923].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Standard Procedures for Filing Business Records Score: {{cp.lessonAssetIdToProgress[296489].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296489].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296489].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296489].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Records Indexing: Importance & Types Score: {{cp.lessonAssetIdToProgress[296491].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296491].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296491].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296491].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Microfilm & Records Management Score: {{cp.lessonAssetIdToProgress[296493].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296493].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296493].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296493].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Records Life Cycle: Definition & Stages Score: {{cp.lessonAssetIdToProgress[168921].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168921].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[168921].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[168921].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 14)}}
Ch 5. Office Reprography {{cp.topicAssetIdToProgress[296495].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Methods of Duplicating Office Documents Score: {{cp.lessonAssetIdToProgress[296497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296497].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296497].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Methods of Photocopying Office Documents Score: {{cp.lessonAssetIdToProgress[296499].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296499].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296499].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296499].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Considerations for Office Printing Decisions Score: {{cp.lessonAssetIdToProgress[296501].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296501].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296501].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296501].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Typewriters: History & Types Score: {{cp.lessonAssetIdToProgress[5539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5539].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5539].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(6, 14)}}
Ch 7. Hiring & Staffing Overview {{cp.topicAssetIdToProgress[296507].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Recruitment in HR? Score: {{cp.lessonAssetIdToProgress[7890].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7890].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7890].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7890].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Job Candidate Selection Procedures & Events Score: {{cp.lessonAssetIdToProgress[161781].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161781].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[161781].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161781].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Employee Training Programs Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Completing Departmental Payroll Records in Accounting Score: {{cp.lessonAssetIdToProgress[89903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[89903].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[89903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[89903].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 14)}}
Ch 8. Employee Morale, Motivation & Needs Theory {{cp.topicAssetIdToProgress[296511].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Staff Morale: Definition & Importance Score: {{cp.lessonAssetIdToProgress[296513].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296513].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296513].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296513].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Methods of Improving Staff Morale Score: {{cp.lessonAssetIdToProgress[296515].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296515].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296515].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296515].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Motivation Theory: Needs-Based & Behavior-Based Score: {{cp.lessonAssetIdToProgress[2109].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2109].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2109].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2109].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Intrinsic Motivation in the Workplace: Factors & Examples Score: {{cp.lessonAssetIdToProgress[7472].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7472].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7472].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7472].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Extrinsic Motivation in the Workplace: Factors, Types & Examples Score: {{cp.lessonAssetIdToProgress[7496].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7496].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7496].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7496].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs Score: {{cp.lessonAssetIdToProgress[2049].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2049].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2049].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2049].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 14)}}
Ch 9. Staff Leadership {{cp.topicAssetIdToProgress[296517].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Qualities of Effective Leadership Score: {{cp.lessonAssetIdToProgress[56328].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56328].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56328].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56328].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Leadership Styles and Types: Authoritarian, Laissez-Faire & Democratic Score: {{cp.lessonAssetIdToProgress[2870].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2870].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2870].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2870].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Path-Goal Theory and Leadership Styles Score: {{cp.lessonAssetIdToProgress[2106].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2106].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2106].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2106].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Transformational Leader Score: {{cp.lessonAssetIdToProgress[2092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2092].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2092].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Transactional Leader Score: {{cp.lessonAssetIdToProgress[2093].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2093].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2093].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2093].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(9, 14)}}
Ch 10. Staff Appraisal & Promotion in India {{cp.topicAssetIdToProgress[296519].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Employee Performance? Score: {{cp.lessonAssetIdToProgress[7511].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7511].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7511].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7511].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Employee Performance Appraisal: Methods, Process & Examples Score: {{cp.lessonAssetIdToProgress[7523].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7523].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7523].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7523].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Human Resource Controls: Appraisals, Discipline, Observations & Training Score: {{cp.lessonAssetIdToProgress[2135].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2135].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2135].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2135].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Uses of Performance Appraisals: Administrative and Developmental Score: {{cp.lessonAssetIdToProgress[19269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19269].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Staff Promotion & Transfer Score: {{cp.lessonAssetIdToProgress[296521].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296521].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296521].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296521].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Importance of Promotion Policy in the Workplace Score: {{cp.lessonAssetIdToProgress[296523].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296523].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296523].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296523].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Staff Dismissal in India: Grounds & Procedure Score: {{cp.lessonAssetIdToProgress[296525].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296525].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296525].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296525].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(10, 14)}}
Ch 11. Effective Office Communication {{cp.topicAssetIdToProgress[296527].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Elements of Effective Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Barriers to Effective Communication: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7765].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7765].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Communication: Interpersonal, Non-Verbal, Written & Oral Score: {{cp.lessonAssetIdToProgress[2125].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2125].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2125].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2125].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Internal and External Workplace Communication Score: {{cp.lessonAssetIdToProgress[18909].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18909].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18909].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18909].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Duties & Responsibilities of the Office Reception Desk Score: {{cp.lessonAssetIdToProgress[296529].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296529].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296529].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296529].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(11, 14)}}
Ch 12. Methods of Office Communication in India {{cp.topicAssetIdToProgress[296531].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Technologies for Group Communication and Collaboration: Groupware, Teleconferencing & Virtual Worlds Score: {{cp.lessonAssetIdToProgress[20904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20904].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20904].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Components of a Business Letter Score: {{cp.lessonAssetIdToProgress[56277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56277].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56277].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Business Letters: Formats & Examples Score: {{cp.lessonAssetIdToProgress[296533].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296533].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296533].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296533].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Writing a Business Report: Structure & Examples Score: {{cp.lessonAssetIdToProgress[69161].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[69161].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[69161].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[69161].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Essentials of Telegrams in Business Score: {{cp.lessonAssetIdToProgress[296535].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296535].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296535].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296535].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Mechanics of the Telephone Score: {{cp.lessonAssetIdToProgress[62277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[62277].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[62277].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[62277].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Developing Inbound & Outbound Telephone Skills Score: {{cp.lessonAssetIdToProgress[58044].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58044].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58044].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58044].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Advances in Telephone & Switchboard Services Score: {{cp.lessonAssetIdToProgress[296537].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296537].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296537].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296537].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Mailroom Organization in Business Score: {{cp.lessonAssetIdToProgress[296539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296539].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296539].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(12, 14)}}
Ch 13. Business Meetings Overview {{cp.topicAssetIdToProgress[296543].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Types of Business Meetings: Formal & Informal Score: {{cp.lessonAssetIdToProgress[57265].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57265].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57265].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57265].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Business Meetings: Roles & Procedures Score: {{cp.lessonAssetIdToProgress[296545].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296545].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296545].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296545].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Preparing, Conducting, and Contributing to Productive Meetings Score: {{cp.lessonAssetIdToProgress[20903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20903].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20903].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Role of the Meeting Reporter in Business Score: {{cp.lessonAssetIdToProgress[296547].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296547].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[296547].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[296547].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What Is Visual Communication? - Definition, History, Theory & Examples Score: {{cp.lessonAssetIdToProgress[17447].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17447].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17447].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17447].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Using Visuals to Present Data: Textual Graphics vs. Visual Graphics Score: {{cp.lessonAssetIdToProgress[21856].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21856].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21856].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21856].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Creating & Interpreting Histograms: Process & Examples Score: {{cp.lessonAssetIdToProgress[17698].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17698].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17698].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17698].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Organizing and Understanding Data with Tables & Schedules Score: {{cp.lessonAssetIdToProgress[18418].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18418].bestScoreQuestions}}  Take Quiz Optional
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