Leadership Certificate

  • Course type: Self-paced
  • Available Lessons: 47
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Certificate completed Yes

    Certificates show that you have completed the course. They do not provide credit.

  • Watch a preview:

    Communicating in Team-Based Organizations

  • Leadership Certificate Practice Test

Course Summary

Use this informative Leadership Certificate course to learn more about leadership for your own knowledge or to implement in the workplace while you work towards a leadership certificate. The resources included here are mobile friendly and accessible 24 hours a day for you convenience.
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8 chapters in Leadership Certificate

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 8)}}
Ch 1. Elements of a Successful Team {{cp.topicAssetIdToProgress[58023].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Communicating in Team-Based Organizations Score: {{cp.lessonAssetIdToProgress[18911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18911].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18911].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Trust Building in Business Teams: Definition, Activities & Exercises Score: {{cp.lessonAssetIdToProgress[7449].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7449].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7449].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7449].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Practical Application: Identifying Ineffective Group Communication
Lesson 4 - Successful Relationships: Characteristics, Development & Maintenance Score: {{cp.lessonAssetIdToProgress[18936].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18936].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18936].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18936].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion Score: {{cp.lessonAssetIdToProgress[2083].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2083].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2083].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2083].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Choosing the Right Team Building Activity
Week {{::cp.getGoalWeekForTopic(1, 8)}}
Ch 2. Building a Successful Team {{cp.topicAssetIdToProgress[58024].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is a Team Leader? - Description, Role & Responsibilities Score: {{cp.lessonAssetIdToProgress[7444].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7444].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7444].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7444].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Launching a Successful Team in the Workplace Score: {{cp.lessonAssetIdToProgress[58025].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58025].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58025].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58025].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Creating a Team Charter Score: {{cp.lessonAssetIdToProgress[58026].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58026].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58026].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58026].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Setting Team Goals & Objectives Score: {{cp.lessonAssetIdToProgress[56246].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56246].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56246].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56246].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning Score: {{cp.lessonAssetIdToProgress[2082].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2082].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2082].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2082].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Stages of Team Development
Week {{::cp.getGoalWeekForTopic(2, 8)}}
Ch 3. Effective Performance Appraisals {{cp.topicAssetIdToProgress[57064].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Employee Performance? Score: {{cp.lessonAssetIdToProgress[7511].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7511].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7511].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7511].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Uses of Performance Appraisals: Administrative and Developmental Score: {{cp.lessonAssetIdToProgress[19269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19269].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals Score: {{cp.lessonAssetIdToProgress[19270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19270].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19270].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Understanding Behavior: Systematic Study, Evidence-based Management & Intuition Score: {{cp.lessonAssetIdToProgress[9745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9745].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9745].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Practical Application: Understanding Employee Behavior
Lesson 6 - Performance Appraisal and 360 Feedback Score: {{cp.lessonAssetIdToProgress[2144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2144].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2144].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 8)}}
Ch 4. Constructive Employee Feedback {{cp.topicAssetIdToProgress[57065].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Employee Intervention: Methods and Application Score: {{cp.lessonAssetIdToProgress[14588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14588].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14588].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Giving and Responding to Constructive Feedback Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Empower Employees & Improve Employee Performance Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Practical Application: Employee Empowerment Scenarios
Lesson 5 - The Pygmalion Effect: Influencing Employee Behavior Score: {{cp.lessonAssetIdToProgress[2110].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2110].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2110].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2110].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Providing Clear & Consistent Feedback to Employees Score: {{cp.lessonAssetIdToProgress[57066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57066].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 8)}}
Ch 5. The Role of a Manager {{cp.topicAssetIdToProgress[56960].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Management Roles and Principles Score: {{cp.lessonAssetIdToProgress[14573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14573].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14573].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Essential Skills for First-Time Managers Score: {{cp.lessonAssetIdToProgress[56962].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56962].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56962].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56962].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Management in Organizations: Top, Middle & Low-Level Managers Score: {{cp.lessonAssetIdToProgress[2031].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2031].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2031].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2031].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Four Functions of Management: Planning, Organizing, Leading & Controlling Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Principles of Organizational Management Score: {{cp.lessonAssetIdToProgress[14290].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14290].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14290].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14290].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Management Skills Continuum Infographic
Week {{::cp.getGoalWeekForTopic(5, 8)}}
Ch 6. Transitioning to Management {{cp.topicAssetIdToProgress[56963].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Planning as a Function of Management Score: {{cp.lessonAssetIdToProgress[2059].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2059].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2059].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2059].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Common Mistakes of First-Time Managers Score: {{cp.lessonAssetIdToProgress[56964].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56964].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56964].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56964].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Tips for Succeeding as a New Manager Score: {{cp.lessonAssetIdToProgress[56965].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56965].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56965].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56965].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Building Your Team as a First-Time Manager Score: {{cp.lessonAssetIdToProgress[56966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56966].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56966].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Practical Application: New Manager Checklist for Success
Week {{::cp.getGoalWeekForTopic(6, 8)}}
Ch 7. Elements of Successful Meetings {{cp.topicAssetIdToProgress[57264].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Types of Business Meetings: Formal & Informal Score: {{cp.lessonAssetIdToProgress[57265].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57265].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57265].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57265].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Preparing, Conducting, and Contributing to Productive Meetings Score: {{cp.lessonAssetIdToProgress[20903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20903].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20903].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What Is a Virtual Meeting? - Technology & Strategies Score: {{cp.lessonAssetIdToProgress[7775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7775].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7775].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Technologies for Group Communication and Collaboration: Groupware, Teleconferencing & Virtual Worlds Score: {{cp.lessonAssetIdToProgress[20904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20904].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20904].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Elements of Effective Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Conducting Productive Meetings at Work
Week {{::cp.getGoalWeekForTopic(7, 8)}}
Ch 8. Leading Productive Meetings {{cp.topicAssetIdToProgress[57266].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Creating a Practical Meeting Agenda Score: {{cp.lessonAssetIdToProgress[57267].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57267].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57267].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57267].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Run a Purposeful Meeting Score: {{cp.lessonAssetIdToProgress[57268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57268].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57268].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Audience-Centered Communication: Description & Effectiveness Score: {{cp.lessonAssetIdToProgress[18913].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18913].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18913].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18913].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Facilitation Techniques for Leading an Effective Meeting Score: {{cp.lessonAssetIdToProgress[57269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57269].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Using PowerPoint Effectively in a Business Meeting Score: {{cp.lessonAssetIdToProgress[57270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57270].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57270].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57270].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Meeting Agenda Checklist

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Practice Tests in this course
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