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Leading Change for Front-Line Managers

Course Summary

This corporate training course is designed for front-line managers who want to develop strong change leadership skills. The course offers expertly taught lessons and self-assessment quizzes that can be accessed on any Internet-connected device.
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5 chapters in Leading Change for Front-Line Managers

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 5)}}
Ch 1. Understanding Organizational Change {{cp.topicAssetIdToProgress[481489].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Organizational Change? - Theory & Example Score: {{cp.lessonAssetIdToProgress[7226].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7226].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7226].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7226].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Factors that Cause Change in Organizations: Planned and Unplanned Score: {{cp.lessonAssetIdToProgress[10291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10291].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10291].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How Internal and External Factors Drive Organizational Change Score: {{cp.lessonAssetIdToProgress[2467].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2467].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2467].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2467].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Types of Internal Organizational Change: Structural, Strategic, People, and Process Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Kurt Lewin's Force-Field Analysis Change Model Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Kurt Lewin's Force-Field Analysis Change Model
Week {{::cp.getGoalWeekForTopic(1, 5)}}
Ch 2. Planning for Organizational Change {{cp.topicAssetIdToProgress[481491].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Planned Change Process Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Planning Process for Change Analysis: Steps & Types Score: {{cp.lessonAssetIdToProgress[430411].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430411].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[430411].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[430411].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What Is Strategic Change Management? - Definition, Models & Examples Score: {{cp.lessonAssetIdToProgress[7207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7207].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7207].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Theory E & Theory O of Corporate Change Score: {{cp.lessonAssetIdToProgress[377557].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377557].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[377557].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377557].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Kotter's 8-Step Change Model of Management Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Applying Kotter's 8-Step Change Model Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Practical Application: Kotter's 8-Step Change Model of Management Infographic
Week {{::cp.getGoalWeekForTopic(2, 5)}}
Ch 3. Managing Change in an Organization {{cp.topicAssetIdToProgress[481493].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Managing Different Types of Organizational Change Score: {{cp.lessonAssetIdToProgress[377553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377553].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[377553].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[377553].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Organizational Development? - Executing Organizational Change Score: {{cp.lessonAssetIdToProgress[10294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10294].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10294].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Organizational Culture and Change Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Managerial Challenges Caused by Organizational Change Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Employee Behavior & Attitudes During Organizational Change Score: {{cp.lessonAssetIdToProgress[10295].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10295].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10295].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10295].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Conflict Resolution: Managing Conflict in Organizations Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Overcoming Barriers to Change in Organizations Score: {{cp.lessonAssetIdToProgress[10292].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10292].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10292].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10292].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Practical Application: Organizational Change Scenarios
Week {{::cp.getGoalWeekForTopic(3, 5)}}
Ch 4. Skills for Change Leadership {{cp.topicAssetIdToProgress[481495].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Change Leadership? - Significance & Types Score: {{cp.lessonAssetIdToProgress[481497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481497].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[481497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481497].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Change Agent: Definition & Role Score: {{cp.lessonAssetIdToProgress[7241].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7241].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7241].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7241].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Change Leadership Skills for Front-Line Managers Score: {{cp.lessonAssetIdToProgress[481499].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481499].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[481499].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481499].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Self-Management Skills for the Workplace Score: {{cp.lessonAssetIdToProgress[155943].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155943].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[155943].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155943].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Interpersonal Interaction: Skills & Definition Score: {{cp.lessonAssetIdToProgress[5331].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5331].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[5331].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5331].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Creative & Critical Thinking in Business: Importance & Examples Score: {{cp.lessonAssetIdToProgress[65284].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65284].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65284].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65284].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Practical Application: Creative vs. Critical Thinking in the Workplace
Lesson 8 - The Importance of Strong Communication Skills for Leaders Score: {{cp.lessonAssetIdToProgress[56329].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56329].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56329].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56329].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Open Communication in the Workplace: Definition, Skills & Benefits Score: {{cp.lessonAssetIdToProgress[7572].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7572].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7572].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7572].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 5)}}
Ch 5. Applying Change Leadership {{cp.topicAssetIdToProgress[481501].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Five Roles of Change Leaders Score: {{cp.lessonAssetIdToProgress[481503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481503].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[481503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481503].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Strategic Communication Imperative in Organizations Score: {{cp.lessonAssetIdToProgress[78565].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78565].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78565].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78565].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Change Advocate: Definition & Role Score: {{cp.lessonAssetIdToProgress[481505].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481505].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[481505].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[481505].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Coaching in the Workplace: Definition & Importance Score: {{cp.lessonAssetIdToProgress[146617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146617].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146617].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146617].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Practical Application: Rating Your Coaching Skills
Lesson 6 - Liaison in Management: Definition & Explanation Score: {{cp.lessonAssetIdToProgress[4094].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4094].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[4094].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4094].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Kotter & Schlesinger: Resistance to Change Score: {{cp.lessonAssetIdToProgress[72269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72269].bestScoreQuestions}}  Take Quiz Optional

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Practice Tests in this course
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