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Management: Skills Development & Training

Course Summary

Strengthen your management skills in areas of communication, organizational change, human resources and employee motivation by using these video lessons. You can use this course to build the skills needed to advance your career or to assume more managerial responsibilities in your current position.
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17 Chapters in Management: Skills Development & Training

17 chapters in Management: Skills Development & Training

Course Progress Best Score
Lesson 1 - Classical Management Theory (1900-1930): Definition Score: {{cp.lessonAssetIdToProgress[2036].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2036].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Bureaucracy: Max Weber's Theory of Impersonal Management Score: {{cp.lessonAssetIdToProgress[2037].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2037].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Classical Scientific School of Management Score: {{cp.lessonAssetIdToProgress[2038].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2038].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Frederick Taylor & Management: Maximizing Productivity & Efficiency Score: {{cp.lessonAssetIdToProgress[2039].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2039].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Gantt Charts & Bar Graphs: Henry Gantt's Contributions to Management Score: {{cp.lessonAssetIdToProgress[2040].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2040].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Henri Fayol's Management Principles: Managing Departmental Task Organization Score: {{cp.lessonAssetIdToProgress[2559].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2559].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Fayol's Theories on Staff Management and Worker Satisfaction Score: {{cp.lessonAssetIdToProgress[2043].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2043].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Frank and Lillian Gilbreth's Motion Study Score: {{cp.lessonAssetIdToProgress[2041].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2041].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Classical Administrative School of Management: Managing the Organization Score: {{cp.lessonAssetIdToProgress[2042].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2042].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Mary Parker Follett: People-Oriented, Group-Network Management Score: {{cp.lessonAssetIdToProgress[2044].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2044].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Chester Barnard: Informal Organizations and Acceptance Theory Score: {{cp.lessonAssetIdToProgress[2045].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2045].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Modern Theory of Management Score: {{cp.lessonAssetIdToProgress[2051].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2051].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Quantitative School of Management: Improving Managerial Decision-Making Score: {{cp.lessonAssetIdToProgress[2052].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2052].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Operations Management: Focusing on Production Efficiency & Customer Satisfaction Score: {{cp.lessonAssetIdToProgress[2053].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2053].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Systems Management Theory Score: {{cp.lessonAssetIdToProgress[2055].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2055].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Contingency School of Management Score: {{cp.lessonAssetIdToProgress[2056].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2056].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Quality School of Management: Kaizen & Reengineering Approaches Score: {{cp.lessonAssetIdToProgress[2057].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2057].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - How Internal and External Factors Drive Organizational Change Score: {{cp.lessonAssetIdToProgress[2467].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2467].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Internal Organizational Change: Structural, Strategic, People, and Process Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Managerial Challenges Caused by Organizational Change Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Planned Change Process Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Kurt Lewin's Force-Field Analysis Change Model Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Kotter's 8-Step Change Model of Management Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Applying Kotter's 8-Step Change Model Score: {{cp.lessonAssetIdToProgress[2462].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2462].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - How Companies Become Learning Organizations Score: {{cp.lessonAssetIdToProgress[2069].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2069].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Organizational Culture and Change Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Leadership: Leaders & Their Role in Organizations Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Transformational Leader Score: {{cp.lessonAssetIdToProgress[2092].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2092].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Transactional Leader Score: {{cp.lessonAssetIdToProgress[2093].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2093].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Servant Leader Score: {{cp.lessonAssetIdToProgress[2094].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2094].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Laissez-faire Leader Score: {{cp.lessonAssetIdToProgress[2095].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2095].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Participative or Democratic Leader Score: {{cp.lessonAssetIdToProgress[2096].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2096].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Authoritarian or Autocratic Leader Score: {{cp.lessonAssetIdToProgress[2097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2097].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - The Charismatic Leader Score: {{cp.lessonAssetIdToProgress[2098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2098].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - The Situational Leader Score: {{cp.lessonAssetIdToProgress[2099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2099].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - The Bureaucratic Leader Score: {{cp.lessonAssetIdToProgress[2100].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2100].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - The Blake Mouton Managerial Grid: Five Leadership Styles Score: {{cp.lessonAssetIdToProgress[2101].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2101].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Personal Power: Referent and Expert Power Score: {{cp.lessonAssetIdToProgress[2463].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2463].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Positional Power: Legitimate, Coercive & Reward Power Score: {{cp.lessonAssetIdToProgress[2102].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2102].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Fiedler's Contingency Theory & a Leader's Situational Control Score: {{cp.lessonAssetIdToProgress[2104].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2104].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Hersey-Blanchard's Model of Situational Leadership Score: {{cp.lessonAssetIdToProgress[2105].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2105].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Path-Goal Theory and Leadership Styles Score: {{cp.lessonAssetIdToProgress[2106].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2106].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Machiavellianism in Organizations: Justifying the Means by the Ends Score: {{cp.lessonAssetIdToProgress[2107].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2107].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Leader-Member Exchange Theory and Organizational Behavior Score: {{cp.lessonAssetIdToProgress[10197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10197].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Trait Theories vs. Behavioral Theories of Leadership Score: {{cp.lessonAssetIdToProgress[10198].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10198].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Attribution Theory of Leadership Score: {{cp.lessonAssetIdToProgress[10199].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10199].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Motivation Theory: Needs-Based & Behavior-Based Score: {{cp.lessonAssetIdToProgress[2109].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2109].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Pygmalion Effect: Influencing Employee Behavior Score: {{cp.lessonAssetIdToProgress[2110].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2110].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Herzberg's Two-Factor Theory: Hygiene Factors & Motivation Score: {{cp.lessonAssetIdToProgress[2111].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2111].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Alderfer's ERG Theory & Employee Motivation in the Workplace Score: {{cp.lessonAssetIdToProgress[2112].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2112].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Acquired Needs Theory: Need for Achievement, Power & Affiliation Score: {{cp.lessonAssetIdToProgress[2113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2113].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Equity Theory of Motivation: Reward & Effort Score: {{cp.lessonAssetIdToProgress[2114].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2114].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Vroom's Expectancy Theory of Employee Motivation Score: {{cp.lessonAssetIdToProgress[2115].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2115].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees Score: {{cp.lessonAssetIdToProgress[2116].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2116].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Locke's Goal-Setting Theory: Using Goals to Advance Motivation Score: {{cp.lessonAssetIdToProgress[2117].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2117].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards Score: {{cp.lessonAssetIdToProgress[2118].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2118].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Types of Job Redesign: Job Enrichment, Enlargement & Rotation Score: {{cp.lessonAssetIdToProgress[2119].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2119].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - How to Empower Employees & Improve Employee Performance Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Job Flexibility in the Workplace Score: {{cp.lessonAssetIdToProgress[2121].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2121].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Managerial Communication Score: {{cp.lessonAssetIdToProgress[2123].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2123].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Communication Process Score: {{cp.lessonAssetIdToProgress[2124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2124].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Communication: Interpersonal, Non-Verbal, Written & Oral Score: {{cp.lessonAssetIdToProgress[2125].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2125].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Organizational Communication Score: {{cp.lessonAssetIdToProgress[2126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2126].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Conflict Resolution: Managing Conflict in Organizations Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Mediation & Arbitration: Third-Party Interventions in Organizations Score: {{cp.lessonAssetIdToProgress[2970].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2970].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Perception, Bias & Interpreting Behavior Score: {{cp.lessonAssetIdToProgress[2127].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2127].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Human Resource Management: Hiring and Staffing Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Hiring Process: How Human Resource Managers Recruit and Hire Employees Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - New Employee Orientation: Function & Characteristics Score: {{cp.lessonAssetIdToProgress[2140].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2140].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Assessing Training Needs of an Organization Score: {{cp.lessonAssetIdToProgress[3179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3179].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Types of Employee Training Programs Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Methods for Training Employees: Mentoring, On-The-Job & Job Rotation Score: {{cp.lessonAssetIdToProgress[3180].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3180].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Human Resource Management (HRM): Laws & Regulations Score: {{cp.lessonAssetIdToProgress[2142].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2142].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Terminating an Employee: Process & Best Practices Score: {{cp.lessonAssetIdToProgress[2143].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2143].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Performance Appraisal and 360 Feedback Score: {{cp.lessonAssetIdToProgress[2144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2144].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Understanding Employee Compensation Score: {{cp.lessonAssetIdToProgress[2145].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2145].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Function of Collective Bargaining Score: {{cp.lessonAssetIdToProgress[2146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2146].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - The Strategic Management Process Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Business Environments & the Four Functions of Management Score: {{cp.lessonAssetIdToProgress[2149].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2149].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Decision Making Process for Organizations Score: {{cp.lessonAssetIdToProgress[2150].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2150].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Decision Making for Managers: Certainty, Risk & Uncertainty Score: {{cp.lessonAssetIdToProgress[2151].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2151].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Quantitative Decision Making Tools: Decision Trees, Payback Analysis & Simulations Score: {{cp.lessonAssetIdToProgress[2152].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2152].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - PERT Analysis & Project Completion Score: {{cp.lessonAssetIdToProgress[2153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2153].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What is Benchmarking? - Definition, Types, Process & Examples Score: {{cp.lessonAssetIdToProgress[17611].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17611].bestScoreQuestions}}  Take Quiz Optional
Course Progress Best Score
Lesson 1 - Managerial Functions in the International Organization Score: {{cp.lessonAssetIdToProgress[2161].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2161].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Characteristics of the International Manager in Global Organizations Score: {{cp.lessonAssetIdToProgress[2162].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2162].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Internationalization & Globalization of Businesses Score: {{cp.lessonAssetIdToProgress[2163].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2163].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Managing in International Companies Score: {{cp.lessonAssetIdToProgress[2164].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2164].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Managing a Diverse Workforce in Contemporary Organizations Score: {{cp.lessonAssetIdToProgress[2167].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2167].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Hofstede's Cultural Dimensions Theory Score: {{cp.lessonAssetIdToProgress[2168].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2168].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Business Ethics in Contemporary Businesses Score: {{cp.lessonAssetIdToProgress[2169].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2169].bestScoreQuestions}}  Take Quiz Optional

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