- Course type: Self-paced
- Available Lessons: 109
- Average Lesson Length: 8 min
Eligible for Credit: Yes
Earn transferable credit by taking this course for credit.
Watch a preview:chapter 1 / lesson 1History of Mentoring
Course SummaryBusiness 209: Mentoring & Leadership Development in the Workplace has been evaluated and recommended for 3 semester hours and may be transferred to over 2,000 colleges and universities. The course offers you a quick way to save time and money on your degree, and you'll learn from expert instructors who simplify important leadership concepts.
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15 chapters in Business 209: Mentoring & Leadership Development in the Workplace
Course Practice TestCheck your knowledge of this course with a 50-question practice test.
- Comprehensive test covering all topics
- Detailed video explanations for wrong answers
The course objective is to provide you with an overview of mentoring and leadership skills by discussing relationships, communication, goals and growth as they relate to mentors and mentees.
Your grade for this course will be calculated out of 300 points. The minimum score required to pass and earn real college credit for this course is 210 points, or an overall course grade of 70%. The table below shows the assignments you must complete and how they'll be incorporated into the overall grade.
|Proctored Final Exam||200|
Quizzes are meant to test your comprehension of each lesson as you progress through the course. Here's a breakdown of how you will be graded on quizzes and how they'll factor into your final score:
- You will have 3 attempts to take each quiz for a score.
- The highest score of your first 3 attempts will be recorded as your score for each quiz.
- When you've completed the course, the highest scores from your first 3 attempts at each quiz will be averaged together and weighed against the total possible points for quizzes. For instance, if your average quiz score is 85%, you'll receive 85 out of 100 possible points for quizzes.
- After your initial 3 attempts, you can take a quiz for practice as many times as you'd like.
- You will need to pass each quiz with a score of at least 80% to earn course progress for the lesson. However, it is not necessary to earn 80% within the first three quiz attempts.
Proctored Final Exam
The proctored final exam is a cumulative test designed to ensure that you've mastered the material in the course.
- You'll earn points equivalent to the percentage grade you receive on your proctored final. (So if you earn 90% on the final, that's 180 points toward your final grade.)
- If you're unsatisfied with your score on the exam, you'll be eligible to retake the exam after a 3-day waiting period.
- You can only retake the exam twice, so be sure to use your study guide and fully prepare yourself before you take the exam again.
Items Allowed on Study.com Proctored Exam for Business 209:
- A non-graphing, scientific calculator
- Blank scratch paper
- Pen or pencil
Items NOT Allowed on Study.com Proctored Exam for Business 209:
- Graphing calculators
- Office programs, web browsers, or any programs other than Software Secure (including Study.com lessons)
- Textbooks (digital or physical)
- Mobile phones, headphones, speakers, TVs, radios
- Notebooks or notes
Upon completion of this course, you will be able to:
- Define mentoring and differentiate between formal and informal mentoring, synchronous and asynchronous mentoring and mentoring and coaching.
- Apply best practices for designing and planning mentoring programs, including virtual mentoring programs.
- Identify common failure points in mentoring programs and apply techniques for monitoring and evaluating mentoring programs.
- Summarize the roles, responsibilities, and characteristics of mentors and mentees.
- Match mentors with mentees.
- Compare and contrast stages in a mentoring relationship.
- List fun and professional activities for mentors and mentees.
- Identify and overcome barriers, including communication barriers commonly encountered in a mentoring relationship.
- Describe new leadership and service leadership theories, use emotional intelligence and effective communication in leadership, motivate others and solve problems related to management and supervision.
- Summarize approaches to effective goal development for teams, independent learning and career advancement.
- Compare goal results with goal achievements.
- Identify career and occupational development stages, describe workplace satisfaction issues and identify opportunities to change or grow careers.
- Practice soft skills relating to business, including self-management, time management, stress management, adaptability, collaboration, teamwork, conflict resolution and networking.
There are no prerequisites for this course; however, some students choose to take Business 100: Intro to Business prior to taking Business 209.
Business 209 consists of short video lessons that are organized into topical chapters. Each video is approximately 5-10 minutes in length and comes with a quick quiz to help you measure your learning. The course is completely self-paced. Watch lessons on your schedule whenever and wherever you want.
At the end of each chapter, you can complete a chapter test to see if you're ready to move on or have some material to review. Once you've completed the entire course, take the practice test and use the study tools in the course to prepare for the proctored final exam. You may take the proctored final exam whenever you are ready.
How Credit Recommendations Work
This course has been evaluated and recommended by NCCRS for 3 semester hours in the lower and upper division baccalaureate degree categories. To apply for transfer credit, follow these steps:
- If you already have a school in mind, check with the registrar to see if the school will grant credit for courses recommended by NCCRS.
- Complete Business 209 by watching video lessons and taking short quizzes.
- Take the Business 209 final exam directly on the Study.com site.
- Request a transcript to be sent to the accredited school of your choice!
- Check out this page for more information on Study.com's credit-recommended courses.
|Introduction to Mentoring||Describe the origins of mentoring and identify famous mentor relationships. Define mentoring as it pertains to business workplace environments. State the advantages of mentoring relationships in business. Differentiate between formal and informal mentoring, as well as mentoring and coaching.|
|Mentor & Mentee Roles & Duties||Describe mentor characteristics and expectations. Summarize the responsibilities of a mentor in various functional roles. Explain how mentors can apply concepts of decision making in the mentoring relationship.|
|Mentoring for Various Career Levels||Identify reasons why people seek mentorship at each career level. Summarize mentorship objectives at each career level, and describe the characteristics of mentors for each career level.|
|Designing & Planning Mentorship Programs||Identify business mentoring models and understand the best practices for designing a mentoring program. Describe methods for planning, recruiting, selecting, matching, training, monitoring and evaluating mentor programs.|
|Stages in the Mentoring Relationship||Explain the mentor relationship lifecycle from contemplation through redefinition. Identify mentor and mentee characteristics at each stage.|
|Diversity in Mentoring||Describe the role of diversity in mentoring programs and relationships. Explain communication issues in diversity mentoring, and summarize the characteristics of specific types of diversity in the workplace.|
|The Mentor-Mentee Relationship||Describe roles, responsibilities and expectations of a mentoring relationship. Discuss the importance of boundaries and confidentiality in a mentoring relationship, and list fun/professional activities for mentors and mentees. Identify challenges that can arise in a mentoring relationship and explain how to resolve them.|
|Obstacles in Mentoring||Identify common barriers to mentoring relationships, networking and critical thinking.|
|Communication Skills for Mentors & Mentees||Define effective listening and interpersonal communication, relate positive and constructive feedback to mentoring relationship success and differentiate between upward, horizontal and downward communication.|
|Virtual Mentoring Relationships||Define virtual mentoring and discuss its benefits and challenges. Describe training topics in virtual mentorship, and differentiate between synchronous and asynchronous mentoring. Describe technology tools that are used in virtual mentoring, and identify security and privacy issues related to virtual mentoring.|
|Leadership & Mentoring Skills||Describe effective leadership strategies for mentors, justify the importance of strong communication skills, differentiate between coaching and counseling, apply emotional intelligence concepts to leadership and summarize problem solving and motivational skills for mentors.|
|Setting & Achieving Career Goals||Identify personal attributes and responsibilities of successful mentees, outline tips for effective goal development/tracking and explain how to identify opportunities for career growth and advancement.|
|Career Satisfaction & Growth||Describe the factors that lead to job and workplace satisfaction/dissatisfaction. Outline the stages of career maturity and development. Discuss aspects of changing careers.|
|Business & Communication Soft Skills||Describe recommendations for effective self-management, stress management, time management, adaptability, collaboration, teamwork and conflict resolution. Outline the process of setting team goals. Know how to manage office politics and develop a professional network.|
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What to Expect For the Exam
This Study.com course has been evaluated and recommended for college credit. Once you've completed this course, you can take the proctored final exam and potentially earn credit. Follow the steps below to take the exam.
Before taking the exam, all of the following requirements must be met:
|A College Accelerator Study.com membership.|
|Completed the entire Business 209: Mentoring & Leadership Development in the Workplace course and achieved 100% Course Progress.|
|Not attempted to take this exam within the last three days.|
|Have available proctored exams in this month of membership.|
|Complete the exam readiness quiz.|
Please complete all of the pre-requirements in the Pre-Exam Checklist in order to take the exam.
Exam Process Details
1. Register For Exam
Registering for the exam is simple. First, be sure you meet the system requirements. Next, you'll need to agree to the academic integrity policy. Then just confirm your name and the exam name, and you're ready to go!
2. Download Software Secure
You'll receive an unique access code. Please write this down — you'll need it to take the exam. Then download Software Secure and follow the installation instructions.
3. Take Exam
The exam contains 50 - 100 multiple choice questions. You will have two hours to complete the exam, so don't start until you're sure you can complete the entire thing. And remember to pace yourself!
4. Get Exam Results
We will send you an email with your official exam results within 1 to 2 weeks. If you would like to raise your grade after receiving your exam results, you can retake quizzes with fewer than 3 attempts. You will then need to retake the final exam.
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