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PHR Certification Exam Study Guide - Professional in Human Resources

Course Summary

Use this extensive study guide to review the concepts that appear on the Professional in Human Resource (PHR) certification exam. You can work through the course any time that fits your schedule, and we've provided short lessons and quizzes to help you fully prepare for the test. This Study.com course was last updated in 2018.
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20 chapters in PHR Certification Exam Study Guide - Professional in Human Resources

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 20)}}
Ch 1. Role & Structure of Human Resources Management {{cp.topicAssetIdToProgress[223467].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Human Resource Management: Definition, Objectives & Responsibilities Score: {{cp.lessonAssetIdToProgress[18571].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18571].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18571].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18571].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Internal Structure of an HR Department Score: {{cp.lessonAssetIdToProgress[18574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18574].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18574].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18574].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - External Factors Impacting HRM Score: {{cp.lessonAssetIdToProgress[18575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18575].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18575].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Aligning HRM and Organizational Strategy Score: {{cp.lessonAssetIdToProgress[18576].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18576].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18576].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18576].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Role of HR in Social & Environmental Responsibility Score: {{cp.lessonAssetIdToProgress[72739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72739].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72739].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72739].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - The Role of HR in Organizational Branding Score: {{cp.lessonAssetIdToProgress[72263].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72263].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72263].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72263].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Role of HR in Succession Planning Score: {{cp.lessonAssetIdToProgress[72749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72749].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72749].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Developing & Maintaining an HR Budget Score: {{cp.lessonAssetIdToProgress[72742].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72742].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72742].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72742].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 20)}}
Ch 2. Human Resources & Organizational Policies {{cp.topicAssetIdToProgress[223469].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Human Resource Policies & Procedures Score: {{cp.lessonAssetIdToProgress[65262].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65262].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65262].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65262].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Establishing & Communicating Human Resource Policies Score: {{cp.lessonAssetIdToProgress[72273].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72273].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72273].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72273].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Human Resource Management: Hiring and Staffing Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2138].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2138].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - HR Forecasting: Techniques & Methods Score: {{cp.lessonAssetIdToProgress[65271].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65271].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65271].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65271].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Deterring Business Crime: RICO, False Claims Act, & Sarbanes-Oxley Act Score: {{cp.lessonAssetIdToProgress[13283].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13283].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[13283].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[13283].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Ethical Issues in HR: Definition & Importance Score: {{cp.lessonAssetIdToProgress[18578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18578].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18578].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18578].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Employee Rights: Privacy & Safety Score: {{cp.lessonAssetIdToProgress[17098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17098].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17098].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17098].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Ensuring Privacy in the Harassment Complaint Process Score: {{cp.lessonAssetIdToProgress[48971].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[48971].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[48971].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[48971].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 20)}}
Ch 3. Human Resources & the Hiring Process {{cp.topicAssetIdToProgress[223471].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Hiring Process: How Human Resource Managers Recruit and Hire Employees Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2139].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2139].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Importance of Job Specifications, Job Descriptions, and Position Descriptions Score: {{cp.lessonAssetIdToProgress[19924].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19924].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19924].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19924].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Job Sharing: Definition, Advantages & Disadvantages Score: {{cp.lessonAssetIdToProgress[7539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7539].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7539].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What is Outsourcing? - Definition & Benefits Score: {{cp.lessonAssetIdToProgress[9216].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9216].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9216].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9216].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Candidate Selection Tools & Methods: Testing & Screening Score: {{cp.lessonAssetIdToProgress[161779].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161779].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[161779].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161779].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Job Interviews: Types & Common Questions Score: {{cp.lessonAssetIdToProgress[7874].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7874].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7874].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7874].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Job Candidate Selection Procedures & Events Score: {{cp.lessonAssetIdToProgress[161781].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161781].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[161781].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161781].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Internal Recruitment: Definition, Methods & Process Score: {{cp.lessonAssetIdToProgress[7881].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7881].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7881].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7881].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - External Recruitment: Advantages, Disadvantages & Methods Score: {{cp.lessonAssetIdToProgress[7884].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7884].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7884].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7884].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Compensation & Benefits: Effects on Recruitment & Retention Score: {{cp.lessonAssetIdToProgress[161777].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161777].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[161777].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161777].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Role of HR in Post-Offer Employment Activities Score: {{cp.lessonAssetIdToProgress[223473].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223473].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[223473].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223473].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - New Hire Orientation: Importance of Training Design & Content Score: {{cp.lessonAssetIdToProgress[20144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20144].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20144].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20144].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Employee HR Forms: Maintenance & Processing Score: {{cp.lessonAssetIdToProgress[72261].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72261].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72261].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72261].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Outsourcing Human Resources: Pros & Cons Score: {{cp.lessonAssetIdToProgress[74063].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74063].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[74063].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74063].bestScoreQuestions}}  Take Quiz Optional
Lesson 15 - Abiding by HRM Laws Regarding Recruitment & Selection Score: {{cp.lessonAssetIdToProgress[78407].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78407].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78407].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78407].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 20)}}
Ch 4. Role of Human Resources in Employee Development {{cp.topicAssetIdToProgress[223475].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Assessing Training Needs of an Organization Score: {{cp.lessonAssetIdToProgress[3179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3179].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[3179].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[3179].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Employee Training? - Benefits, Effects & Importance Score: {{cp.lessonAssetIdToProgress[7518].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7518].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7518].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7518].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Types of Employee Training Programs Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2141].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2141].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Is Career Management and Development? - Definition and Purpose Score: {{cp.lessonAssetIdToProgress[9186].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9186].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9186].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9186].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Performance Appraisals: Benefits and Challenges Score: {{cp.lessonAssetIdToProgress[19268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19268].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19268].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19268].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Performance Management: Definition & Process Score: {{cp.lessonAssetIdToProgress[65260].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65260].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65260].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65260].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Role of HR in Meeting the Needs of Employees Score: {{cp.lessonAssetIdToProgress[161789].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161789].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[161789].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161789].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - HR Coaching: Effectively Managing Organizational Talent Score: {{cp.lessonAssetIdToProgress[161791].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161791].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[161791].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[161791].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Adult Learning: Importance, Concepts & Methods Score: {{cp.lessonAssetIdToProgress[72745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72745].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72745].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Training & Learning Methods for Adults Score: {{cp.lessonAssetIdToProgress[72296].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72296].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72296].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72296].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 20)}}
Ch 5. Organizational Development Theories {{cp.topicAssetIdToProgress[161795].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Organizational Development? - Executing Organizational Change Score: {{cp.lessonAssetIdToProgress[10294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10294].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10294].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10294].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Organizational Commitment: Definition, Theory & Types Score: {{cp.lessonAssetIdToProgress[9083].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9083].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9083].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9083].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Human Relations Movement: Definition and Significance to Organizational Behavior Score: {{cp.lessonAssetIdToProgress[9741].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9741].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9741].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9741].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Classical Scientific School of Management Score: {{cp.lessonAssetIdToProgress[2038].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2038].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2038].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2038].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Frederick Taylor & Management: Maximizing Productivity & Efficiency Score: {{cp.lessonAssetIdToProgress[2039].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2039].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2039].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2039].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Contingency Theory: Definition and Significance to Organizational Behavior Score: {{cp.lessonAssetIdToProgress[9743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9743].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9743].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Understanding Behavior: Systematic Study, Evidence-based Management & Intuition Score: {{cp.lessonAssetIdToProgress[9745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9745].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9745].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 20)}}
Ch 6. Organizational Processes & Strategy {{cp.topicAssetIdToProgress[579927].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Four Functions of Management: Planning, Organizing, Leading & Controlling Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2034].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2034].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Operations Management: Definition & Fundamentals Score: {{cp.lessonAssetIdToProgress[79875].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79875].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[79875].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79875].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Sales Management: Definition & Function Score: {{cp.lessonAssetIdToProgress[73638].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[73638].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[73638].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[73638].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Functions of Marketing Management Score: {{cp.lessonAssetIdToProgress[51013].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[51013].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[51013].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[51013].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What is Data Management? - Definition & Tools Score: {{cp.lessonAssetIdToProgress[182689].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[182689].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[182689].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[182689].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Competitive Advantage: Cost, Product, Niche & Sustainable Advantages Score: {{cp.lessonAssetIdToProgress[1510].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1510].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1510].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1510].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Competitive Advantage Through Investment in Employees Score: {{cp.lessonAssetIdToProgress[78431].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78431].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[78431].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[78431].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - How to Write a Business Case Study
Week {{::cp.getGoalWeekForTopic(6, 20)}}
Ch 7. Role of Human Resources in Compensation & Benefits {{cp.topicAssetIdToProgress[223477].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Understanding Employee Compensation Score: {{cp.lessonAssetIdToProgress[2145].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2145].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2145].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2145].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Common Compensation Systems: Salary, Hourly, Contractor, Pay-For-Performance Score: {{cp.lessonAssetIdToProgress[18748].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18748].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18748].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18748].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Compensation & Benefits: Laws & Regulations Score: {{cp.lessonAssetIdToProgress[72287].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72287].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72287].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72287].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Wage and Hour Laws: Overview of the Fair Labor Standards Act Score: {{cp.lessonAssetIdToProgress[15587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15587].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15587].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15587].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - ERISA Law: Explanation & Importance Score: {{cp.lessonAssetIdToProgress[15586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15586].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15586].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - COBRA: Overview and Importance Score: {{cp.lessonAssetIdToProgress[15589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15589].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15589].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15589].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Family Medical Leave Act (FMLA): Overview and Importance Score: {{cp.lessonAssetIdToProgress[15588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15588].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15588].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Accounting for Employee Compensation: Payroll, Leave & Bonuses Score: {{cp.lessonAssetIdToProgress[53989].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[53989].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[53989].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[53989].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Outsourcing Compensation & Benefits Score: {{cp.lessonAssetIdToProgress[223479].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223479].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[223479].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223479].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Incentive Compensation Plans: Merit Pay, Piece Rates, Commissions, Bonuses & Skills-Based Score: {{cp.lessonAssetIdToProgress[18752].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18752].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18752].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18752].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Organizational Incentive Programs: Profit Sharing, Gain Sharing, and Employee Stock Ownership Score: {{cp.lessonAssetIdToProgress[18753].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18753].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18753].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18753].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Mandatory vs. Voluntary Benefits: Definition & Examples Score: {{cp.lessonAssetIdToProgress[18750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18750].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18750].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Insurance & Flexible Benefits for Employees Score: {{cp.lessonAssetIdToProgress[72291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72291].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72291].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72291].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Retirement Compensation Systems: 401(k) and Pensions Score: {{cp.lessonAssetIdToProgress[18751].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18751].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18751].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18751].bestScoreQuestions}}  Take Quiz Optional
Lesson 15 - Role of HR in Employee Support Programs Score: {{cp.lessonAssetIdToProgress[72292].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72292].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72292].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72292].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 20)}}
Ch 8. Employee Rights & Employment Law {{cp.topicAssetIdToProgress[223481].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Employee Rights: Employment-At-Will Doctrine & Exceptions Score: {{cp.lessonAssetIdToProgress[17097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17097].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17097].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17097].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Equal Employment Opportunity: Title VII Law & Regulations Score: {{cp.lessonAssetIdToProgress[17100].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17100].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17100].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17100].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Equal Employment Opportunity: Title VII Requirements for Managers & Organizations Score: {{cp.lessonAssetIdToProgress[17099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17099].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17099].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17099].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Equal Employment Opportunity: ADA Law & Regulations Score: {{cp.lessonAssetIdToProgress[15582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15582].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15582].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15582].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Equal Employment Opportunity: ADEA Law & Regulations Score: {{cp.lessonAssetIdToProgress[15583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15583].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15583].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15583].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Equal Employment Opportunity: PDA & Regulations Score: {{cp.lessonAssetIdToProgress[15584].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15584].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[15584].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[15584].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - USERRA: Definition, Rights & Responsibilities Score: {{cp.lessonAssetIdToProgress[216409].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[216409].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[216409].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[216409].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - The Worker Adjustment and Retraining Notification (WARN) Act Score: {{cp.lessonAssetIdToProgress[17255].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17255].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17255].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17255].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Labor Relations & Unions: NLRA, Taft-Hartley & the Civil Service Reform Act Score: {{cp.lessonAssetIdToProgress[17103].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17103].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17103].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17103].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Sexual Harassment and the Hostile Work Environment Score: {{cp.lessonAssetIdToProgress[14591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14591].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14591].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14591].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Human Resource Management (HRM): Laws & Regulations Score: {{cp.lessonAssetIdToProgress[2142].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2142].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2142].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2142].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 20)}}
Ch 9. Employee Workplace Relations {{cp.topicAssetIdToProgress[223483].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Employee Relations? - Definition & Concept Score: {{cp.lessonAssetIdToProgress[8521].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8521].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8521].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8521].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Is Employee Engagement? - Definition, Strategies & Examples Score: {{cp.lessonAssetIdToProgress[9085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9085].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9085].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - New Employee Orientation: Function & Characteristics Score: {{cp.lessonAssetIdToProgress[2140].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2140].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2140].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2140].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Creating an Employee Handbook: Purposes & Guidelines Score: {{cp.lessonAssetIdToProgress[57980].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57980].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57980].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57980].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Employee Buy-In: Definition & Explanation Score: {{cp.lessonAssetIdToProgress[7213].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7213].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7213].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7213].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Major Job Attitudes: Satisfaction, Commitment, Engagement & More Score: {{cp.lessonAssetIdToProgress[6993].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6993].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6993].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6993].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Employee Motivation Programs: Incentives and Reward Systems Score: {{cp.lessonAssetIdToProgress[14590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14590].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14590].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Absenteeism and Turnover in the Workplace: Definition & Effects Score: {{cp.lessonAssetIdToProgress[26517].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[26517].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[26517].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[26517].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Employee and Workplace Grievances: Definition & Types Score: {{cp.lessonAssetIdToProgress[8746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8746].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8746].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8746].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Harassment Complaint Procedure for Employees Score: {{cp.lessonAssetIdToProgress[48970].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[48970].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[48970].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[48970].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - What Is Conflict Resolution in the Workplace? - Skills, Techniques & Methods Score: {{cp.lessonAssetIdToProgress[7458].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7458].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7458].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7458].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(9, 20)}}
Ch 10. Employee Discipline & Termination {{cp.topicAssetIdToProgress[223485].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Employee Discipline in the Workplace: Procedures & Principle Score: {{cp.lessonAssetIdToProgress[4970].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4970].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[4970].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[4970].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Written Warnings in the Workplace: Examples & Concept Score: {{cp.lessonAssetIdToProgress[7870].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7870].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7870].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7870].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Common Methods of Employee Discipline: 'Hot Stove' and Progressive Discipline Score: {{cp.lessonAssetIdToProgress[20146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20146].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20146].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Terminating an Employee: Process & Best Practices Score: {{cp.lessonAssetIdToProgress[2143].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2143].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2143].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2143].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Types of Termination: Attrition, Layoffs, Resignation, Retirement & RIF Score: {{cp.lessonAssetIdToProgress[19563].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19563].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19563].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19563].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Types of Internal Organizational Change: Structural, Strategic, People, and Process Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2064].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2064].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Organizational Downsizing: Definition, Strategies & Business Impacts Score: {{cp.lessonAssetIdToProgress[7889].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7889].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7889].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7889].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(10, 20)}}
Ch 11. Employee Feedback {{cp.topicAssetIdToProgress[223487].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Employee Feedback Methods: Surveys & Questions Score: {{cp.lessonAssetIdToProgress[158125].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[158125].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[158125].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[158125].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Employee Surveys: Benefits & Examples Score: {{cp.lessonAssetIdToProgress[11539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[11539].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[11539].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[11539].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Employee Salary & Benefit Surveys: Uses & Importance Score: {{cp.lessonAssetIdToProgress[223489].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223489].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[223489].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223489].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Is an Exit Interview? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[7867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7867].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7867].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(11, 20)}}
Ch 12. Role of Human Resources in Labor Relations {{cp.topicAssetIdToProgress[223491].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Collective Bargaining: Definition and Labor Relations Legislation Score: {{cp.lessonAssetIdToProgress[10873].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10873].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10873].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10873].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Function of Collective Bargaining Score: {{cp.lessonAssetIdToProgress[2146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2146].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2146].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Importance of the Collective Bargaining Process Score: {{cp.lessonAssetIdToProgress[17853].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17853].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17853].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17853].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Role of HR in Employee & Labor Relations Score: {{cp.lessonAssetIdToProgress[65275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65275].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65275].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65275].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Forms of Union Agreements Score: {{cp.lessonAssetIdToProgress[12016].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12016].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[12016].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[12016].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Bargaining Impasses: Strikes, Lockouts & Other Consequences Score: {{cp.lessonAssetIdToProgress[17859].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17859].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17859].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17859].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(12, 20)}}
Ch 13. Workplace Safety & Risk Management {{cp.topicAssetIdToProgress[223493].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Safe Working Conditions: Purpose & Concept Score: {{cp.lessonAssetIdToProgress[7888].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7888].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7888].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7888].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Stress Management: Individual and Organizational Techniques & Methods Score: {{cp.lessonAssetIdToProgress[6986].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6986].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6986].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6986].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Health & Wellness Programs in the Workplace Score: {{cp.lessonAssetIdToProgress[72304].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72304].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72304].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72304].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Health & Safety Regulations: Protection Requirements & Acceptable Risk Score: {{cp.lessonAssetIdToProgress[25957].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25957].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25957].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25957].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What Is Workers' Compensation? - Laws and Purpose Score: {{cp.lessonAssetIdToProgress[10868].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10868].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10868].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10868].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Injury & Crime Reporting in the Workplace Score: {{cp.lessonAssetIdToProgress[72306].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72306].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72306].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72306].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Risk Mitigation in Human Resources: Definition & Strategies Score: {{cp.lessonAssetIdToProgress[223495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223495].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[223495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223495].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Computer Security & Threat Prevention for Individuals & Organizations Score: {{cp.lessonAssetIdToProgress[1805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1805].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1805].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1805].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Impact of Technology on Privacy Score: {{cp.lessonAssetIdToProgress[1801].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1801].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1801].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1801].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(13, 20)}}
Ch 14. Business Assessment & Analysis {{cp.topicAssetIdToProgress[223497].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Needs Assessment? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[9586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9586].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9586].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Understanding & Using Cost-Benefit Analysis Score: {{cp.lessonAssetIdToProgress[58650].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58650].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58650].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58650].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Vendor Analysis: Definition & Process Score: {{cp.lessonAssetIdToProgress[17620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17620].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17620].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17620].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Preparing a Request for Proposal (RFP) & Soliciting Proposals Score: {{cp.lessonAssetIdToProgress[79738].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79738].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[79738].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79738].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - What Is Business Continuity Planning? - Definition & Methodology Score: {{cp.lessonAssetIdToProgress[6925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6925].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6925].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is a Business Disaster Recovery Plan? - Definition & Example Score: {{cp.lessonAssetIdToProgress[6904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6904].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6904].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6904].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - The Strategic Management Process Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What is a SWOT Analysis? Score: {{cp.lessonAssetIdToProgress[2061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2061].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2061].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2061].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(14, 20)}}
Ch 15. Role of HR in Change Management {{cp.topicAssetIdToProgress[161763].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Organizational Culture and Change Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2070].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2070].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Structural Change in Management: Theory & Definition Score: {{cp.lessonAssetIdToProgress[7205].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7205].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7205].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7205].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What Is Strategic Change Management? - Definition, Models & Examples Score: {{cp.lessonAssetIdToProgress[7207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7207].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7207].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Kotter's 8-Step Change Model of Management Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2068].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2068].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2066].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(15, 20)}}
Ch 16. Organizational Structure in the Workplace {{cp.topicAssetIdToProgress[223499].percentComplete}}% complete
Week {{::cp.getGoalWeekForTopic(16, 20)}}
Ch 17. Workplace Diversity {{cp.topicAssetIdToProgress[223501].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is Workforce Diversity? - Definition & Issues Score: {{cp.lessonAssetIdToProgress[9084].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9084].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9084].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9084].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Role of HR in Promoting Workplace Diversity & Inclusion Score: {{cp.lessonAssetIdToProgress[72281].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72281].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[72281].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[72281].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Cultural Diversity in the Workplace: Definition, Trends & Examples Score: {{cp.lessonAssetIdToProgress[7625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7625].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7625].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7625].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Is Diversity Training in the Workplace? - Definition & Importance Score: {{cp.lessonAssetIdToProgress[7891].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7891].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7891].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7891].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(17, 20)}}
Ch 18. Workplace Communication Techniques {{cp.topicAssetIdToProgress[223503].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Why Communication Matters in the Workplace Score: {{cp.lessonAssetIdToProgress[18907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18907].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18907].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18907].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Elements of Effective Communication in the Workplace Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18910].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18910].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Communication Process Score: {{cp.lessonAssetIdToProgress[2124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2124].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2124].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2124].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Organizational Communication Score: {{cp.lessonAssetIdToProgress[2126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2126].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2126].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2126].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Choosing Your Channel of Communication: Oral, Written, Visual & Electronic Score: {{cp.lessonAssetIdToProgress[21113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21113].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[21113].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21113].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Are Cultural Barriers to Communication in the Workplace? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[8503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8503].bestScoreQuestions}}  Take Quiz Optional