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PMI-PBA® Certification Exam Study Guide - PMI Professional in Business Analysis

  • Course type: Self-paced
  • Available Lessons: 118
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Certificate completed Yes

    Certificates show that you have completed the course. They do not provide credit.

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    What is the PMI-PBA® Certification Exam?

  • PMI-PBA® Certification Exam Study Guide - PMI Professional in Business Analysis Practice Test

Course Summary

Study for the PMI-PBA certification exam with this mobile-friendly test prep course. Our engaging lessons and self-assessments are designed to help you quickly review and remember the business analysis concepts that you'll be expected to know. This Study.com course was last updated in 2018.
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12 chapters in PMI-PBA® Certification Exam Study Guide - PMI Professional in Business Analysis

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(1, 12)}}
Ch 2. Understanding Business Analysis {{cp.topicAssetIdToProgress[376151].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Business Analysis? - Process, Methods & Example Score: {{cp.lessonAssetIdToProgress[9599].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9599].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9599].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9599].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Systems Thinking in Management: Definition, Theory & Model Score: {{cp.lessonAssetIdToProgress[7227].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7227].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7227].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7227].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Systems Analysis & Design in Business Score: {{cp.lessonAssetIdToProgress[142222].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142222].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142222].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142222].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Decision Making Process for Organizations Score: {{cp.lessonAssetIdToProgress[2150].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2150].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2150].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2150].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Business Rules: Engines & Tools Score: {{cp.lessonAssetIdToProgress[142228].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142228].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142228].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142228].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Business Rules Management: System & Software Score: {{cp.lessonAssetIdToProgress[142229].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142229].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142229].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142229].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Industry Analysis for Business Plans Score: {{cp.lessonAssetIdToProgress[142230].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142230].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142230].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142230].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Service Business Analysis: Definition, Sample & Plan Score: {{cp.lessonAssetIdToProgress[142221].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142221].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142221].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142221].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Business Impact Analysis: Template & Example Score: {{cp.lessonAssetIdToProgress[142209].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142209].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142209].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142209].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Requirements Analysis: Process & Tools Score: {{cp.lessonAssetIdToProgress[141774].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141774].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141774].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141774].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Requirements Analysis: Techniques & Example Score: {{cp.lessonAssetIdToProgress[141773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141773].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141773].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141773].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - What is Stakeholder Analysis? - Definition & Methods Score: {{cp.lessonAssetIdToProgress[223101].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223101].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[223101].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[223101].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Responsibility Assignment Matrix: Definition & Example Score: {{cp.lessonAssetIdToProgress[141795].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141795].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141795].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141795].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - Risk Analysis Plans for Businesses: Techniques & Examples Score: {{cp.lessonAssetIdToProgress[142232].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142232].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142232].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142232].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(2, 12)}}
Ch 3. Business Needs Assessment {{cp.topicAssetIdToProgress[376153].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is Needs Assessment? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[9586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9586].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9586].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What Are Business Goals? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[7878].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7878].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7878].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7878].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Organizational Success: Factors & Definition Score: {{cp.lessonAssetIdToProgress[7475].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7475].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7475].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7475].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How to Develop a Business Case for a Project Score: {{cp.lessonAssetIdToProgress[79719].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79719].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[79719].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79719].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - The Role of the Value Proposition in Marketing Score: {{cp.lessonAssetIdToProgress[51023].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[51023].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[51023].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[51023].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Analyzing Information to Build Value Propositions Score: {{cp.lessonAssetIdToProgress[376157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376157].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[376157].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376157].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Stakeholder Management: Definition & Importance Score: {{cp.lessonAssetIdToProgress[141761].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141761].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141761].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141761].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What Are Collaboration Tools? - Definition & Types Score: {{cp.lessonAssetIdToProgress[7774].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7774].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7774].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7774].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - The Impact of Business Decisions on Stakeholders Score: {{cp.lessonAssetIdToProgress[25950].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25950].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25950].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25950].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(3, 12)}}
Ch 4. Leadership Principles {{cp.topicAssetIdToProgress[376159].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Leadership: Leaders & Their Role in Organizations Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2088].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2088].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Management vs. Leadership: The Difference Between a Manager & Leader Score: {{cp.lessonAssetIdToProgress[2089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2089].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2089].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2089].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Henry Mintzberg's Managerial Roles Score: {{cp.lessonAssetIdToProgress[2033].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2033].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2033].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2033].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Leader-Member Exchange Theory and Organizational Behavior Score: {{cp.lessonAssetIdToProgress[10197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10197].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10197].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Trait Theories vs. Behavioral Theories of Leadership Score: {{cp.lessonAssetIdToProgress[10198].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10198].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[10198].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[10198].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Managing a Diverse Workforce in Contemporary Organizations Score: {{cp.lessonAssetIdToProgress[2167].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2167].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2167].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2167].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Hofstede's Cultural Dimensions Theory Score: {{cp.lessonAssetIdToProgress[2168].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2168].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2168].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2168].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What is Organizational Culture? - Definition & Characteristics Score: {{cp.lessonAssetIdToProgress[7743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7743].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7743].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7743].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(4, 12)}}
Ch 5. Business Analysis Planning {{cp.topicAssetIdToProgress[376161].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Determining Specific Customer Requirements Score: {{cp.lessonAssetIdToProgress[142225].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142225].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142225].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142225].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Project Planning: Steps, Process & Return Score: {{cp.lessonAssetIdToProgress[40317].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40317].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40317].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40317].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Requirements Management Plan: Definition & Example Score: {{cp.lessonAssetIdToProgress[141772].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141772].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141772].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141772].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Strategic Management Process Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2148].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2148].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Knowledge Management: Capture, Store & Share Information with KM Score: {{cp.lessonAssetIdToProgress[1775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1775].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1775].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Stakeholder Management Plan: Definition & Example Score: {{cp.lessonAssetIdToProgress[141759].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141759].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141759].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141759].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Project Prioritization: Techniques, Process & Examples Score: {{cp.lessonAssetIdToProgress[142171].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142171].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142171].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142171].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Progressive Elaboration: Definition & Example Score: {{cp.lessonAssetIdToProgress[376163].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376163].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[376163].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376163].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Decomposition in Project Management: Definition & Importance Score: {{cp.lessonAssetIdToProgress[376165].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376165].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[376165].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376165].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Analogous Estimating: Definition & Use Score: {{cp.lessonAssetIdToProgress[230151].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[230151].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[230151].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[230151].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Agile Estimation: Units & Techniques Score: {{cp.lessonAssetIdToProgress[92858].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[92858].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[92858].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[92858].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - PERT Analysis & Project Completion Score: {{cp.lessonAssetIdToProgress[2153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2153].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2153].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2153].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Project Management Scheduling: Tools & Techniques Score: {{cp.lessonAssetIdToProgress[65178].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65178].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65178].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65178].bestScoreQuestions}}  Take Quiz Optional
Lesson 14 - What Is Contingency Planning in Business? - Definition, Example & Importance Score: {{cp.lessonAssetIdToProgress[6919].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6919].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[6919].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6919].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(5, 12)}}
Ch 6. Business Analysis Methods {{cp.topicAssetIdToProgress[376167].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Agile Methodology: Types & Examples Score: {{cp.lessonAssetIdToProgress[92784].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[92784].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[92784].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[92784].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Agile Poker: Planning Through Cards Score: {{cp.lessonAssetIdToProgress[92859].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[92859].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[92859].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[92859].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Agile Backlog: Definition & Management Score: {{cp.lessonAssetIdToProgress[92851].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[92851].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[92851].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[92851].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - User Stories vs Use Cases in Agile Development Score: {{cp.lessonAssetIdToProgress[142252].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142252].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142252].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142252].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - MoSCoW Method in Business Analysis: Examples Score: {{cp.lessonAssetIdToProgress[142210].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142210].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142210].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142210].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Gap Analysis: Definition & Tools Score: {{cp.lessonAssetIdToProgress[142216].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142216].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142216].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142216].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What is Root Cause Analysis? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[141836].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141836].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141836].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141836].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - What is Big Data Analytics? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[146721].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146721].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[146721].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[146721].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - VPEC-T Business Analysis: Overview & Examples Score: {{cp.lessonAssetIdToProgress[142223].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142223].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142223].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142223].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(6, 12)}}
Ch 7. Types of Business Analysis & Management Models {{cp.topicAssetIdToProgress[376173].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Waterfall Model: Definition & Example Score: {{cp.lessonAssetIdToProgress[74146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74146].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[74146].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74146].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Iterative Model in SDLC Methodology Score: {{cp.lessonAssetIdToProgress[142184].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142184].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142184].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142184].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Rational Decision Making Model: Steps and Purpose in Organizations Score: {{cp.lessonAssetIdToProgress[8838].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8838].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[8838].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[8838].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Process Model in Business Analysis Score: {{cp.lessonAssetIdToProgress[142199].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142199].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142199].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142199].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Business Process Model and Notation: Process & Examples Score: {{cp.lessonAssetIdToProgress[142198].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142198].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142198].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142198].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Kurt Lewin's Force-Field Analysis Change Model Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2067].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2067].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Decision Analysis: Models & Tools Score: {{cp.lessonAssetIdToProgress[141804].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141804].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141804].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141804].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Understanding & Using Cost-Benefit Analysis Score: {{cp.lessonAssetIdToProgress[58650].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58650].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58650].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58650].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - What Is Lean Six Sigma? - Definition & Difference Score: {{cp.lessonAssetIdToProgress[40309].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40309].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40309].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40309].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(7, 12)}}
Ch 8. Business Analysis Tools & Techniques {{cp.topicAssetIdToProgress[376175].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Methodologies & Techniques in Business Analysis Score: {{cp.lessonAssetIdToProgress[142194].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142194].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142194].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142194].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Business Analysis Tools, Techniques & Software Score: {{cp.lessonAssetIdToProgress[142195].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142195].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142195].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142195].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Analyzing Business Problems Using Decision Trees & Payoff Tables Score: {{cp.lessonAssetIdToProgress[43289].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[43289].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[43289].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[43289].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Decision Making: Skills & Techniques Score: {{cp.lessonAssetIdToProgress[64789].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[64789].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[64789].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[64789].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Quantitative Decision Making Tools: Decision Trees, Payback Analysis & Simulations Score: {{cp.lessonAssetIdToProgress[2152].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2152].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2152].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2152].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Group Decision Support Systems (GDSS): Improving the Group-Decision-Making Environment Score: {{cp.lessonAssetIdToProgress[1784].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1784].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[1784].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[1784].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Database Reporting Tools: Example & Definition Score: {{cp.lessonAssetIdToProgress[182667].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[182667].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[182667].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[182667].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - 5 Whys Analysis: Template & Overview Score: {{cp.lessonAssetIdToProgress[142207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142207].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142207].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142207].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - What is PESTLE Analysis? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[142219].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142219].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142219].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142219].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Swim Lane Diagrams: Definition & Examples Score: {{cp.lessonAssetIdToProgress[142227].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142227].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142227].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142227].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(8, 12)}}
Ch 9. Traceability & Monitoring in Business {{cp.topicAssetIdToProgress[376183].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Monitoring & Controlling Phase of Project Management Score: {{cp.lessonAssetIdToProgress[141830].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141830].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141830].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141830].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Performance Measurement & Tracking Techniques Score: {{cp.lessonAssetIdToProgress[141833].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141833].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141833].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141833].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Requirements Traceability Matrix: Definition & Example Score: {{cp.lessonAssetIdToProgress[141775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141775].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[141775].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[141775].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - The Planned Change Process Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2065].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2065].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Factors Affecting Change Control Score: {{cp.lessonAssetIdToProgress[230137].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[230137].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[230137].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[230137].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Product Lifecycle Management: Definition, Process & Tools Score: {{cp.lessonAssetIdToProgress[74162].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74162].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[74162].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[74162].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(9, 12)}}
Ch 10. Communication, Conflict Resolution & Negotiation in Business {{cp.topicAssetIdToProgress[376187].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Communication Channels in an Organization: Types, Definition & Examples Score: {{cp.lessonAssetIdToProgress[7503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7503].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7503].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Project Communications Management: Benefits & Importance Score: {{cp.lessonAssetIdToProgress[79749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79749].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[79749].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[79749].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - The Technical Writing Process: Prewriting, Writing & Rewriting Score: {{cp.lessonAssetIdToProgress[25944].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25944].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25944].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25944].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Business Analysis Report: Template & Examples Score: {{cp.lessonAssetIdToProgress[142196].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142196].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[142196].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[142196].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Characteristics of Technical Communication Score: {{cp.lessonAssetIdToProgress[25940].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25940].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[25940].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[25940].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Communication Tools for Virtual Teams Score: {{cp.lessonAssetIdToProgress[57795].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57795].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57795].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57795].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Strategies for Developing Effective Presentations Score: {{cp.lessonAssetIdToProgress[58495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58495].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58495].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Conflict Resolution: Managing Conflict in Organizations Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - What Is a Facilitator in a Business? - Definition & Role Score: {{cp.lessonAssetIdToProgress[7573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7573].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7573].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7573].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Facilitation Techniques for Leading an Effective Meeting Score: {{cp.lessonAssetIdToProgress[57269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57269].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - What is Negotiation? - The Five Steps of the Negotiation Process Score: {{cp.lessonAssetIdToProgress[9497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9497].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9497].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(10, 12)}}
Ch 11. Business Analysis Evaluation {{cp.topicAssetIdToProgress[376189].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Is a Balanced Scorecard? - Metrics & Examples Score: {{cp.lessonAssetIdToProgress[16037].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16037].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[16037].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[16037].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is Benchmarking? - Definition, Types, Process & Examples Score: {{cp.lessonAssetIdToProgress[17611].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17611].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[17611].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[17611].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Value Stream Mapping: Purpose, Use & Examples Score: {{cp.lessonAssetIdToProgress[40411].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40411].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40411].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40411].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Customer Service Metrics: Definition & Types Score: {{cp.lessonAssetIdToProgress[65143].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65143].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65143].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65143].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Customer Satisfaction Surveys: Uses & Implementation Score: {{cp.lessonAssetIdToProgress[65752].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65752].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65752].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65752].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Using the Kano Model to Understand Customer Needs Score: {{cp.lessonAssetIdToProgress[376191].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376191].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[376191].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376191].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Net Promoter Score: Definition & Examples Score: {{cp.lessonAssetIdToProgress[65753].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65753].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65753].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65753].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Means-End Approach in Customer Needs Analysis Score: {{cp.lessonAssetIdToProgress[65763].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65763].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65763].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65763].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Using Validation Tools: Prototyping, Survey Review, Document Review & User Requirements Score: {{cp.lessonAssetIdToProgress[2998].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2998].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2998].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2998].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - What Is User Acceptance Testing? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[138745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[138745].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[138745].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[138745].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Quality Tools: Process Flowcharts, Pareto Analysis & More Score: {{cp.lessonAssetIdToProgress[40296].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40296].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[40296].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[40296].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - CTQ Trees: Turning Customer Needs into Actions Score: {{cp.lessonAssetIdToProgress[65764].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65764].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[65764].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[65764].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Project Verification Methods & Techniques Score: {{cp.lessonAssetIdToProgress[376195].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376195].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[376195].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[376195].bestScoreQuestions}}  Take Quiz Optional

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