- Course type: Self-paced
- Available Lessons: 10
- Average Lesson Length: 8 min
Eligible for Certificate: Yes
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1What Is Employee Performance?
Course SummaryTrain your managers in some of the best employee feedback methods by utilizing this informative course. Performance assessment topics are covered in our fun video and text lessons, and you can test comprehension or tailor further training by using the multiple-choice quizzes accompanying each lesson.
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Course Practice TestCheck your knowledge of this course with a 50-question practice test.
- Comprehensive test covering all topics
- Detailed video explanations for wrong answers
About This Course
One of a manager's duties is to provide feedback on job performance to their employees. These brief video lessons will show your managerial employees how to provide constructive job appraisals, intervene when an employee's performance requires immediate action and provide consistent feedback to employees. The multiple-choice quizzes included with each lesson are useful to assess learning and can be used in group corporate training classes to promote discussion.
How It Works
Supervisors and managers can watch these short videos on a computer or mobile device. Our format allows your employees to watch them as their schedule permits, using embedded video tags if they need to go back and review a certain area.
Useful training features include:
- Entertaining video lessons with lots of real world examples to clarify their points
- Written transcripts that allow your managers to follow along with the narrator
- Multiple-choice quizzes at the end of each lesson
- A chapter exam that covers what constitutes an effective performance appraisal
- A chapter exam that looks at how managers should deliver constructive feedback to employees
- A final exam that covers all the appraisal and feedback topics in this course
How It Helps
- Benefits the workplace: Supervisors can learn to look at the findings of employee performance appraisals and see how they can be used to improve other areas, such as training and work environments.
- Emphasizes continual evaluation: By watching these lessons, managers will see how they can provide ongoing feedback to employees, instead of only in a yearly job performance review.
- Empower the employees: Studies show that employees who feel they have more control over their jobs are happier and more productive. By learning ways to provide this empowerment, managers who watch these lessons can perhaps see the changes reflected in improved job performance of their team members.
- Understand how to intervene: These lessons offer several options for intervening to stop and change employee behaviors that could harm the company.
Effective Performance Appraisals
- Definition of employee performance
- Purpose of performance appraisals
- Characteristics of effective performance appraisals
- Ways employee performance can be analyzed
- Types of employee evaluation systems
Constructive Employee Feedback
- Methods of employee intervention
- How to give and respond to constructive feedback
- Motivation through empowering employees
- How to set expectations for employee performance
- Ways to provide consistent feedback to employees
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