- Course type: Self-paced
- Available Lessons: 9
- Average Lesson Length: 8 min
Eligible for Certificate: Yes
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1What Is Customer Service? - Definition, Types & Role in Marketing
Course SummaryUse these short lessons as an effective training tool to teach your employees how they can achieve customer satisfaction through feedback, effective listening, anticipating the needs of your customers and more.
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- Answers and detailed explanations to each question
- Video lessons to explain complicated concepts