- Course type: Self-paced
- Available Lessons: 18
- Average Lesson Length: 8 min
Eligible for Certificate:
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1What Is Customer Service? - Definition, Types & Role in Marketing
Course SummaryThis course is an effective and flexible training tool you can use to help your employees provide quality customer service and use effective practices for customer retention. Short video lessons are accessible 24/7 so your employees can review this material in scheduled training sessions or on their own.
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- Answers and detailed explanations to each question
- Video lessons to explain complicated concepts