Resolving Work Conflict as a Team

  • Course type: Self-paced
  • Available Lessons: 10
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Certificate completed Yes

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  • Watch a preview:

    Defining Workplace Conflict: Types and Perspectives

Course Summary

Use these training videos to minimize conflict in the workplace and help employees apply proactive strategies to dealing with conflict and creating a positive work environment. The quizzes can be used to assess your employees' understanding of core principles covered in this course.
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2 chapters in Resolving Work Conflict as a Team

Week {{::cp.getGoalWeekForTopic(1, 2)}}
Ch 2. Effective Team Conflict Resolution {{cp.topicAssetIdToProgress[56923].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What is the Conflict Process? - Definition and Stages Score: {{cp.lessonAssetIdToProgress[9493].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9493].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9493].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9493].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Effectively Resolve Conflict as a Team Score: {{cp.lessonAssetIdToProgress[56924].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56924].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56924].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56924].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Strategies for Managing Work Conflict as a Team Score: {{cp.lessonAssetIdToProgress[56925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56925].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56925].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Conflict Resolution: Managing Conflict in Organizations Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2086].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2086].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Practical Application: Conflict Resolution for Team Leaders
Lesson 6 - The Benefits of Team Mediation Techniques Score: {{cp.lessonAssetIdToProgress[56926].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56926].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56926].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56926].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What is Negotiation? - The Five Steps of the Negotiation Process Score: {{cp.lessonAssetIdToProgress[9497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9497].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[9497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9497].bestScoreQuestions}}  Take Quiz Optional

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Practice Tests in this course
Check your knowledge of this course with a 50-question practice test. Once you take the test, you will receive a detailed exam report complete with your personal statistics and even specific lessons to focus on!
Your detailed study guide will include:
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  • Video lessons to explain complicated concepts
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