SH Hotels Mentorship Program

  • Course type: Self-paced
  • Available Lessons: 109
  • Average Lesson Length: 8 min
  • Eligible for Certificate: Certificate completed Yes

    Certificates show that you have completed the course. They do not provide credit.

  • Watch a preview:

    Hospitality Industry: Leadership & Supervision

  • SH Hotels Mentorship Program Practice Test

Course Summary

This corporate training course offers short lessons that comprise the Mentorship program from the SH Group. Share the course with your employees to strengthen their understanding of these values and boost their professional abilities.
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Try it risk-free for 30 days

9 chapters in SH Hotels Mentorship Program

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
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Ch 1. Leadership, Communication & Empowerment {{cp.topicAssetIdToProgress[771474].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Hospitality Industry: Leadership & Supervision  Take Quiz
 Take Quiz
Lesson 2 - Leadership: Leaders & Their Role in Organizations  Take Quiz
Lesson 3 - What Is a Team Leader? - Description, Role & Responsibilities  Take Quiz
Lesson 4 - The Work Team in Contemporary Business: Definition & Analysis  Take Quiz
Lesson 5 - Delegation Within Teams: Process & Advantages  Take Quiz
Lesson 6 - Team Conflict and the Work Process  Take Quiz
Lesson 7 - Practical Application: Conflict Resolution Scenario
Lesson 8 - Practical Application: Conflict Resolution for Team Leaders
Lesson 9 - Setting Team Goals & Objectives  Take Quiz
Lesson 10 - Goal-Setting Theory in Management: Definition & Examples  Take Quiz
Lesson 11 - Aligning Team & Company Goals  Take Quiz
Lesson 12 - Leadership Philosophies: Types & Examples  Take Quiz
Lesson 13 - Leadership Orientation: Task-Oriented & People-Oriented  Take Quiz
Lesson 14 - Aligning Individual Strengths With Team Goals  Take Quiz
Lesson 15 - Qualities of Effective Leadership  Take Quiz
Lesson 16 - The Importance of Strong Communication Skills for Leaders  Take Quiz
Lesson 17 - Barriers to Effective Communication: Definition & Examples  Take Quiz
Lesson 18 - Interpersonal Skills in the Workplace: Examples and Importance  Take Quiz
Lesson 19 - Communication Strategies for Virtual Teams  Take Quiz
Lesson 20 - Using Emotional Intelligence in Leadership  Take Quiz
Lesson 21 - Leader-Member Exchange Theory and Organizational Behavior  Take Quiz
Lesson 22 - Practical Application: Linguistic Tools for Leadership Communication
Lesson 23 - Legitimate Power in Leadership: Definition & Example  Take Quiz
Lesson 24 - Referent Power in Leadership: Definition & Examples  Take Quiz
Lesson 25 - Expert Power in Leadership: Definition & Examples  Take Quiz
Lesson 26 - Coercive Power in Leadership: Definition & Examples  Take Quiz
Lesson 27 - Employee Empowerment: Definition, Advantages & Disadvantages  Take Quiz
Lesson 28 - Empowerment in Management: Definition & Explanation  Take Quiz
Week {{::cp.getGoalWeekForTopic(1, 9)}}
Course Progress Best Score
Lesson 1 - Motivation Theory: Needs-Based & Behavior-Based  Take Quiz
Lesson 2 - The Pygmalion Effect: Influencing Employee Behavior  Take Quiz
Lesson 3 - Herzberg's Two-Factor Theory: Hygiene Factors & Motivation  Take Quiz
Lesson 4 - Alderfer's ERG Theory & Employee Motivation in the Workplace  Take Quiz
Lesson 5 - Acquired Needs Theory: Need for Achievement, Power & Affiliation  Take Quiz
Lesson 6 - Equity Theory of Motivation: Reward & Effort  Take Quiz
Lesson 7 - Vroom's Expectancy Theory of Employee Motivation  Take Quiz
Lesson 8 - Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees  Take Quiz
Lesson 9 - Locke's Goal-Setting Theory: Using Goals to Advance Motivation  Take Quiz
Lesson 10 - Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards  Take Quiz
Lesson 11 - Types of Job Redesign: Job Enrichment, Enlargement & Rotation  Take Quiz
Lesson 12 - How to Empower Employees & Improve Employee Performance  Take Quiz
Lesson 13 - Job Flexibility in the Workplace  Take Quiz
Lesson 14 - Equity Theory of Motivation in Management: Definition & Examples  Take Quiz
Lesson 15 - David McClelland's Theory of Motivation: Overview  Take Quiz
Lesson 16 - Douglas McGregor's Motivation & Management Theories  Take Quiz
Lesson 17 - Employee Behavior: Definition, Issues & Expectations  Take Quiz
Lesson 18 - Growth Need: Definition & Concept  Take Quiz
Lesson 19 - Hygiene Factors: Definition & Explanation  Take Quiz
Lesson 20 - Intrinsic Motivation in the Workplace: Factors & Examples  Take Quiz
Lesson 21 - Motivating Employees in the Workplace: Methods & Importance  Take Quiz
Lesson 22 - Pygmalion Effect: Definition & Examples  Take Quiz
Lesson 23 - Reinforcement Theory in the Workplace: Definition & Examples  Take Quiz
Lesson 24 - Motivational Activities for Teachers

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Practice Tests in this course
Check your knowledge of this course with a 50-question practice test. Once you take the test, you will receive a detailed exam report complete with your personal statistics and even specific lessons to focus on! Take the practice test now
Your detailed study guide will include:
  • Answers and detailed explanations to each question
  • Video lessons to explain complicated concepts
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