Soft Skills for IT Professionals

Course Summary

Have the IT professionals in your company complete the lessons and assessments in this course to improve their soft skills, including critical and divergent thinking, communication, self-management and collaboration. The course offers short soft skill training lessons that are accessible 24/7.
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4 chapters in Soft Skills for IT Professionals

Week {{::cp.getGoalWeekForTopic(0, 4)}}
Ch 1. Improving Soft Skills {{cp.topicAssetIdToProgress[155939].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - What Are Soft Skills? - Definition & Examples Score: {{cp.lessonAssetIdToProgress[56944].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56944].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - What is Critical Thinking? - Definition, Skills & Meaning Score: {{cp.lessonAssetIdToProgress[5750].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5750].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Analytical Intelligence, Divergent Thinking & Creativity Score: {{cp.lessonAssetIdToProgress[45].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[45].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Open Communication in the Workplace: Definition, Skills & Benefits Score: {{cp.lessonAssetIdToProgress[7572].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7572].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Interpersonal Interaction: Skills & Definition Score: {{cp.lessonAssetIdToProgress[5331].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[5331].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Giving and Responding to Constructive Feedback Score: {{cp.lessonAssetIdToProgress[21703].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[21703].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Positive Feedback: Definition & Examples Score: {{cp.lessonAssetIdToProgress[56946].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56946].bestScoreQuestions}}  Take Quiz Optional
Week {{::cp.getGoalWeekForTopic(1, 4)}}
Week {{::cp.getGoalWeekForTopic(2, 4)}}
Course Progress Best Score
Lesson 1 - Teamwork Skills in the Workplace: Definition & Examples Score: {{cp.lessonAssetIdToProgress[7453].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7453].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Persuasion Techniques: How to Influence People Score: {{cp.lessonAssetIdToProgress[6979].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[6979].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - What is Negotiation? - The Five Steps of the Negotiation Process Score: {{cp.lessonAssetIdToProgress[9497].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[9497].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - What Is Conflict Resolution in the Workplace? - Skills, Techniques & Methods Score: {{cp.lessonAssetIdToProgress[7458].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7458].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Strategies for Developing Effective Presentations Score: {{cp.lessonAssetIdToProgress[58495].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58495].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Networking for Career Success: How to Make Professional Contacts Score: {{cp.lessonAssetIdToProgress[18959].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18959].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Navigating Office Politics: Strategies & Explanation Score: {{cp.lessonAssetIdToProgress[155947].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155947].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Sales Skills in Non-Sales Environments Score: {{cp.lessonAssetIdToProgress[155949].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155949].bestScoreQuestions}}  Take Quiz Optional

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