- Course type: Self-paced
- Available Lessons: 27
- Average Lesson Length: 8 min
Eligible for Certificate:
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1What Are Soft Skills? - Definition & Examples
Course SummaryThis course offers informative video lessons that can help managers strengthen important business soft skills. As your managers work through the course, they'll learn proven soft skill and self-management strategies that are vital to the business world.
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Course Practice TestCheck your knowledge of this course with a 50-question practice test.
- Comprehensive test covering all topics
- Detailed video explanations for wrong answers
About This Course
For your convenience, we break our corporate training courses into smaller sections to focus on specific aspects of training, and each section can be completed in a matter of minutes. Using this course will give your management staff guidance concerning the importance and uses of soft skills in the workplace.
How It Works
You have the option of how to administer these training sections, such as having employees view them on an as-needed basis or having staff members watch the entire sequence of course materials. The training sections can be viewed on any Internet-ready device, making it easier for your staff to train in the office, at home, or anywhere else.
Useful training features in this course include:
- Insightful video lessons that provide skill-improvement strategies
- Field experts who offer instruction on better communications through soft skills
- Lesson quizzes will encourage employee interaction with training materials
- Understanding of major topics is confirmed through an end course exam
How It Helps
- Improves company-wide communication: Although you need your employees to know about your products and services, teaching soft skills, like how to talk to fellow workers or customers, is essential for business success.
- Encourages accountability: Besides learning about soft skills in general, employees will learn how to use these skills as a means to promote self-management in the workplace.
- Educates management: Employees learn from their supervisors, so if your supervisors gain a better understanding of soft skills, they can train team members to make a better functioning work environment.
|Chapter||Topics & Objectives|
|Improving Soft Skills||Discover the definition of soft skills, how to use them, and how soft skills may affect the business environment.|
|Self-Management Skills||Identify the relationship between soft skills and self-management.|
|Using Soft Skills and Communication||Explore communication strategies that incorporate soft skills training.|
|Managerial Soft Skills||Distinguish soft skills training for managers and identify how managers can be leaders in promoting soft skills and employee development.|
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