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Team Building Skills for Supervisors

Course Summary

With this helpful corporate training course, we've made it easy for you to ensure that your supervisors understand team building skills for supervisors. This online chapter can be accessed by your team members via their devices or presented as part of a training workshop.
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11 chapters in Team Building Skills for Supervisors

Course Practice Test

Check your knowledge of this course with a 50-question practice test.
  • Comprehensive test covering all topics
  • Detailed video explanations for wrong answers
Week {{::cp.getGoalWeekForTopic(0, 11)}}
Ch 1. Team Types, Characteristics & Roles {{cp.topicAssetIdToProgress[471805].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - The Difference Between Groups and Teams: Definition & Contrasts Score: {{cp.lessonAssetIdToProgress[7586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7586].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7586].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7586].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Why Teams Are More Effective Than Groups Score: {{cp.lessonAssetIdToProgress[471807].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471807].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471807].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471807].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Characteristics of Effective Teams: Examples and Qualities Score: {{cp.lessonAssetIdToProgress[7588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7588].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7588].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7588].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How Team Member Personalities Influence Team Performance Score: {{cp.lessonAssetIdToProgress[471809].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471809].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471809].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471809].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Types of Work Teams: Functional, Cross-Functional & Self-Directed Score: {{cp.lessonAssetIdToProgress[2081].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2081].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2081].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2081].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Team Members in an Organization: Roles, Responsibilities & Characteristics Score: {{cp.lessonAssetIdToProgress[7430].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7430].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7430].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7430].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - What Is a Team Leader? - Description, Role & Responsibilities Score: {{cp.lessonAssetIdToProgress[7444].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7444].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[7444].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[7444].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Team Member Roles for Effective Group Collaboration Score: {{cp.lessonAssetIdToProgress[56920].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56920].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56920].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56920].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Practical Application: Examples of Functional, Cross-Functional & Self-Directed Work Teams
Week {{::cp.getGoalWeekForTopic(1, 11)}}
Ch 2. New Teams & Team Members {{cp.topicAssetIdToProgress[471811].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Building Your Team as a First-Time Manager Score: {{cp.lessonAssetIdToProgress[56966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56966].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56966].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56966].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Taking Over an Existing Team: Challenges & Strategies Score: {{cp.lessonAssetIdToProgress[471813].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471813].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471813].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471813].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Managerial Challenges Caused by Organizational Change Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2468].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2468].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Attracting, Selecting & Onboarding Qualified Team Members Score: {{cp.lessonAssetIdToProgress[471815].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471815].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471815].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471815].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - New Employee Orientation: Function & Characteristics Score: {{cp.lessonAssetIdToProgress[2140].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2140].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2140].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2140].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Designing & Managing the Orientation Process for New Team Members Score: {{cp.lessonAssetIdToProgress[471817].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471817].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471817].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471817].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Practical Application: New Employee Onboarding & Orientation Checklist
Week {{::cp.getGoalWeekForTopic(2, 11)}}
Ch 3. Team Goals, Objectives, Charters & Plans {{cp.topicAssetIdToProgress[471819].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Setting Team Goals & Objectives Score: {{cp.lessonAssetIdToProgress[56246].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56246].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56246].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56246].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Aligning Individual Strengths With Team Goals Score: {{cp.lessonAssetIdToProgress[56247].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56247].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56247].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56247].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Aligning Team & Company Goals Score: {{cp.lessonAssetIdToProgress[57958].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57958].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57958].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57958].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Creating a Team Charter Score: {{cp.lessonAssetIdToProgress[58026].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58026].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58026].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58026].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Action Plans for Work Teams: Definition & Development Score: {{cp.lessonAssetIdToProgress[471821].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471821].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471821].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471821].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Determining Responsibilities for Team Members
Lesson 7 - Practical Application: Action Plans
Week {{::cp.getGoalWeekForTopic(3, 11)}}
Ch 4. Leadership Styles & Skills {{cp.topicAssetIdToProgress[471823].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Leadership Philosophies: Types & Examples Score: {{cp.lessonAssetIdToProgress[69175].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[69175].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[69175].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[69175].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Assess, Evaluate & Recognize Leadership Style Score: {{cp.lessonAssetIdToProgress[471825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471825].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471825].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471825].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Leadership vs. Mentoring: Similarities & Differences Score: {{cp.lessonAssetIdToProgress[471827].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471827].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471827].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471827].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How Team Leaders Work With Top Decision Makers Score: {{cp.lessonAssetIdToProgress[471829].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471829].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471829].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471829].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Practical Application: Leadership Style Self-Assessment
Week {{::cp.getGoalWeekForTopic(4, 11)}}
Ch 5. Coaching Models & Strategies at Work {{cp.topicAssetIdToProgress[471831].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Workplace Coaching: Principles & Application Score: {{cp.lessonAssetIdToProgress[468541].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468541].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468541].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468541].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - How to Develop a Coaching Mindset as a Manager Score: {{cp.lessonAssetIdToProgress[468545].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468545].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468545].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468545].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Empathy & Understanding in Workplace Coaching Score: {{cp.lessonAssetIdToProgress[471833].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471833].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471833].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471833].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Common Workplace Coaching Mistakes & Failures Score: {{cp.lessonAssetIdToProgress[471835].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471835].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471835].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471835].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Workplace Coaching to Build Team Cohesion & Enthusiasm Score: {{cp.lessonAssetIdToProgress[471837].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471837].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471837].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471837].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - 5-Step Coaching Model: Definition, Pros & Cons Score: {{cp.lessonAssetIdToProgress[468575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468575].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468575].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468575].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - How to Develop Individualized Coaching Plans Score: {{cp.lessonAssetIdToProgress[468563].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468563].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[468563].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[468563].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Practical Application: Rating Your Coaching Skills
Week {{::cp.getGoalWeekForTopic(5, 11)}}
Ch 6. Leading Team Meetings {{cp.topicAssetIdToProgress[471839].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Types of Business Meetings: Formal & Informal Score: {{cp.lessonAssetIdToProgress[57265].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57265].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57265].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57265].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Preparing, Conducting, and Contributing to Productive Meetings Score: {{cp.lessonAssetIdToProgress[20903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20903].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[20903].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[20903].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Creating a Practical Meeting Agenda Score: {{cp.lessonAssetIdToProgress[57267].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57267].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57267].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57267].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Strategies for Making Team Meetings More Productive Score: {{cp.lessonAssetIdToProgress[471841].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471841].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471841].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471841].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Managing Discounts & Plops in Team Meetings Score: {{cp.lessonAssetIdToProgress[471843].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471843].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471843].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471843].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Conducting Productive Meetings at Work
Week {{::cp.getGoalWeekForTopic(6, 11)}}
Ch 7. Team Communication & Delegation {{cp.topicAssetIdToProgress[471845].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Communicating in Team-Based Organizations Score: {{cp.lessonAssetIdToProgress[18911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18911].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18911].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18911].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Factors Affecting Group & Team Communication Score: {{cp.lessonAssetIdToProgress[38784].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38784].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[38784].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[38784].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Encouraging Team Member Communication & Feedback Score: {{cp.lessonAssetIdToProgress[471847].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471847].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471847].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471847].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Providing Clear & Consistent Feedback to Employees Score: {{cp.lessonAssetIdToProgress[57066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57066].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57066].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57066].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - How Leaders Can Prepare for Communication with Teams Score: {{cp.lessonAssetIdToProgress[471849].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471849].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471849].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471849].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - What Is Effective Listening in the Workplace? - Definition, Techniques & Barriers Score: {{cp.lessonAssetIdToProgress[18916].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18916].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[18916].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[18916].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Delegation Within Teams: Process & Advantages Score: {{cp.lessonAssetIdToProgress[56248].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56248].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56248].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56248].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - How Delegation Empowers Teams & Drives High Performance Score: {{cp.lessonAssetIdToProgress[471503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471503].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471503].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471503].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - Reverse Delegation: Definition, Issues & Management Score: {{cp.lessonAssetIdToProgress[471505].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471505].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471505].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471505].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Practical Application: Employee Feedback Form
Lesson 11 - Practical Application: Effective Delegation Scenarios
Week {{::cp.getGoalWeekForTopic(7, 11)}}
Ch 8. Team Motivation & Rewards {{cp.topicAssetIdToProgress[471851].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Employee Motivation Programs: Incentives and Reward Systems Score: {{cp.lessonAssetIdToProgress[14590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14590].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[14590].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[14590].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Types of Reward & Recognition Programs Score: {{cp.lessonAssetIdToProgress[57847].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57847].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[57847].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[57847].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Pros & Cons of Team-Based Reward Systems Score: {{cp.lessonAssetIdToProgress[56650].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56650].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56650].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56650].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - How to Empower Employees & Improve Employee Performance Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2120].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2120].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Recognizing & Avoiding Burnout on Work Teams Score: {{cp.lessonAssetIdToProgress[471853].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471853].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471853].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471853].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Working with Overachievers in Team Settings Score: {{cp.lessonAssetIdToProgress[471855].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471855].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471855].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471855].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Building Momentum & Morale in Work Teams Score: {{cp.lessonAssetIdToProgress[471857].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471857].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471857].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471857].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Practical Application: Employee Empowerment Scenarios
Week {{::cp.getGoalWeekForTopic(8, 11)}}
Ch 9. Team Conflict & Problem Solving {{cp.topicAssetIdToProgress[471859].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Team Conflict and the Work Process Score: {{cp.lessonAssetIdToProgress[2085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2085].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[2085].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[2085].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - The Leader's Role in Recognizing & Managing Team Conflict Score: {{cp.lessonAssetIdToProgress[56334].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56334].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56334].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56334].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - How to Manage Pressure, Crisis & Change in Team Settings Score: {{cp.lessonAssetIdToProgress[471861].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471861].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471861].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471861].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Responding to Confrontations & Verbal Attacks on Work Teams Score: {{cp.lessonAssetIdToProgress[471863].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471863].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471863].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471863].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Navigating Office Politics: Strategies & Explanation Score: {{cp.lessonAssetIdToProgress[155947].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155947].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[155947].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[155947].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Strategies for Managing Work Conflict as a Team Score: {{cp.lessonAssetIdToProgress[56925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56925].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56925].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56925].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Questioning & Counseling Problematic Team Members Score: {{cp.lessonAssetIdToProgress[471865].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471865].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471865].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471865].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - How to Identify & Prevent Potential Problems in Team Settings Score: {{cp.lessonAssetIdToProgress[471867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471867].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471867].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471867].bestScoreQuestions}}  Take Quiz Optional
Lesson 9 - The Common Sense Approach to Team Problem Solving Score: {{cp.lessonAssetIdToProgress[58757].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58757].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58757].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58757].bestScoreQuestions}}  Take Quiz Optional
Lesson 10 - Problem Solving in High-Performing Teams Score: {{cp.lessonAssetIdToProgress[58756].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58756].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[58756].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[58756].bestScoreQuestions}}  Take Quiz Optional
Lesson 11 - Developing & Using Problem Solving Blueprints for Work Teams Score: {{cp.lessonAssetIdToProgress[471869].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471869].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471869].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471869].bestScoreQuestions}}  Take Quiz Optional
Lesson 12 - Using the 85/15 Rule to Identify Root Causes of Problems in the Workplace Score: {{cp.lessonAssetIdToProgress[471871].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471871].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471871].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471871].bestScoreQuestions}}  Take Quiz Optional
Lesson 13 - Practical Application: Problem Solving Checklist for Supervisors
Week {{::cp.getGoalWeekForTopic(9, 11)}}
Ch 10. Team Absenteeism & Discipline {{cp.topicAssetIdToProgress[471873].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Absenteeism and Turnover in the Workplace: Definition & Effects Score: {{cp.lessonAssetIdToProgress[26517].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[26517].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[26517].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[26517].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Employee Discipline Policy: Definition, Considerations & Examples Score: {{cp.lessonAssetIdToProgress[351197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[351197].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[351197].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[351197].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Communicating & Executing Employee Discipline Score: {{cp.lessonAssetIdToProgress[351199].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[351199].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[351199].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[351199].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Using Employee Discipline to Improve Performance Score: {{cp.lessonAssetIdToProgress[471875].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471875].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471875].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471875].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Legal Considerations for Employee Discipline Score: {{cp.lessonAssetIdToProgress[471877].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471877].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471877].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471877].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - Practical Application: Creating an Employee Discipline Policy
Week {{::cp.getGoalWeekForTopic(10, 11)}}
Ch 11. Team Assessment & Improvement {{cp.topicAssetIdToProgress[471879].percentComplete}}% complete
Course Progress Best Score
Lesson 1 - Uses of Performance Appraisals: Administrative and Developmental Score: {{cp.lessonAssetIdToProgress[19269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19269].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[19269].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[19269].bestScoreQuestions}}  Take Quiz Optional
Lesson 2 - Common Employee Performance Problems & Obstacles Score: {{cp.lessonAssetIdToProgress[471881].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471881].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471881].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471881].bestScoreQuestions}}  Take Quiz Optional
Lesson 3 - Assessing Team Performance & Outcomes Score: {{cp.lessonAssetIdToProgress[56251].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56251].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[56251].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[56251].bestScoreQuestions}}  Take Quiz Optional
Lesson 4 - Advantages & Disadvantages of Focusing on Team Results Score: {{cp.lessonAssetIdToProgress[471883].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471883].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471883].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471883].bestScoreQuestions}}  Take Quiz Optional
Lesson 5 - Establishing Team Accountability at Work Score: {{cp.lessonAssetIdToProgress[55391].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[55391].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[55391].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[55391].bestScoreQuestions}}  Take Quiz Optional
Lesson 6 - How to Identify Weak Spots in Team Training Score: {{cp.lessonAssetIdToProgress[471885].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471885].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471885].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471885].bestScoreQuestions}}  Take Quiz Optional
Lesson 7 - Using Exit Interviews to Identify Problems in Work Teams Score: {{cp.lessonAssetIdToProgress[471887].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471887].bestScoreQuestions}}  Take Quiz Optional
Score: {{cp.lessonAssetIdToProgress[471887].bestScoreCorrect}}/{{cp.lessonAssetIdToProgress[471887].bestScoreQuestions}}  Take Quiz Optional
Lesson 8 - Practical Application: Team Performance Assessment Form

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