- Course type: Self-paced
- Available Lessons: 125
- Average Lesson Length: 8 min
Eligible for Certificate:
Certificates show that you have completed the course. They do not provide credit.
Watch a preview:chapter 1 / lesson 1Technical Communication: Definition & Purpose
Course SummaryReview or learn new facts about various technical writing concepts and practices using our helpful video lessons. Boost your career by further developing skills in the writing, revising, editing and formatting of manuals, proposals, correspondence and other technical documents.
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Course Practice TestCheck your knowledge of this course with a 50-question practice test.
- Comprehensive test covering all topics
- Detailed video explanations for wrong answers
About This Course
Craft your technical writing skills to move forward in your career with these easy and engaging video lessons. Technical writing experts teach you about the different types of technical documents and reports and give you tips and instructions for writing technical instructions, informal and formal reports, technical correspondence and resumes. The short videos in this course break each concept down into small, easily digestible chunks that make learning about technical writing fun and simple. Use this course to learn the following about technical writing:
- Characteristics and purpose of technical writing
- Prewriting, writing, revising and editing technical documents
- Elements and design of technical documents
- Format and purpose of informal and formal technical reports
- Structure and content of technical resumes, cover letters and instructions
- Instructions for writing manuals, proposals and other technical documents
How It Works
The self-paced format of our course means you can watch lessons whenever you have time. View them between job interviews, on the bus on your way to work or during your down time. Watch individual lessons or take on a couple chapters at a time, starting with the first lesson on the purpose of technical communication and making your way through the final lesson on writing requests for proposals. If time is short, pick out just the lessons you're interested in, like methods for writing evaluation reports, and watch it on your laptop, mobile device or tablet. It's easy to use this course:
- Click play on any lesson, like Writing Technical Descriptions, and start watching the video
- Learn the key terms associated with each lesson by scanning the corresponding transcript
- Test your knowledge of research methods, document organization and layouts with the self-assessment quizzes
- Make your way through the course by clicking on the next lesson
- Re-watch lessons as often as you need to make sure you understand the main points of technical writing
- Check your knowledge of document sequence, message follow-up and technical specifications with chapter exams
- Take the final exam to confirm you understand all the components and procedures of technical writing
- Earn a certificate of completion to show your employer after passing all the lesson quizzes
How It Helps
Become a more versatile workplace participant, start a new career or journey down the path toward career advancement by learning useful skills in technical writing. Demonstrate that you're an instrumental team player by writing technical documentation, reports, letters and proposals. Your newly acquired technical writing skills and knowledge can make you a more flexible employee or an appealing candidate for potential employers.
|Chapter||Topics & Objectives|
|Introduction to Technical Writing||Learn the purpose of technical communication and its characteristics. Get a general outline of the technical writing process.|
|Prewriting for Technical Documents||Study the steps taken before the writing process begins. Examine audience analysis, selection of a purpose, source evaluation, research and analysis methods.|
|Writing Technical Documents||Find out the basic process for writing technical documents. Learn to select the right words, organize your message, connect with the audience and use proper language.|
|Technical Editing & Rewriting||Examine methods for writing clearly, proofreading, revising and simplifying your communication. Identify ways to give and receive constructive feedback.|
|Elements of Technical Documents||Evaluate front and end matter, titles, definitions, introductions and conclusions of documents. Learn to make recommendations, choose and use visuals and identify ethical concerns.|
|Usability Testing & Technical Writing||Outline the reasons for usability testing and the importance of a planning session before a test. Pinpoint methods for recruiting participants and practice writing a usability test plan.|
|Informal Technical Reports||Determine the format of informal reports and the purpose of progress, research and lab reports. Consider ethical issues that present themselves in informal writing.|
|Formal Technical Reports||Scrutinize the use of formal reports as problem-solving documents and ethical issues that might result from these reports. Learn to write feasibility, evaluation and recommendation reports.|
|Business Reports||List uses for informational and analytical reports and understand the planning processes for each report type. Learn about executive summaries and collaborative report writing.|
|Technical Correspondence||Differentiate between various types of letters and correspondence and identify components of letters. Describe the purpose of memos and emails and see guidelines for text and instant messages.|
|Technical Resumes & Cover Letters||Assess types of resumes and employment letters. Learn how to tailor the content of your resume to specific jobs, format your resume and write a cover letter.|
|Technical Instructions||Highlight the purpose of technical instructions and their structure. Discuss the ethical considerations for writing instructions and learn to follow the writing process to create instructions.|
|How to Write Manuals||Illustrate the types of manuals, their purpose and content. Compare print and e-manuals and learn to write manuals using the writing process.|
|How to Write Proposals||Compare and contrast different proposal types and assess their purpose and structure. Follow the steps to write requests for proposals.|
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